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January 2023 by Chris DiYanni
I can confirm that Nick does indeed have your back. I got my mattress during the pandemic and he was very attentive and helpful. It’s been the best mattress I’ve owned.
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August 2022 by Doug M.
Got a nice note from Nick. Guess we just had bad timing. Support local businesses whenever you can!!!! Cheers.
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June 2022 by Jo Anne F.
Nick asked the right questions to determine what type of bed I was looking for. Then sent me photos along with in-depth description of four different beds. I had specific requirements in the height of the bed. I'm having hip surgery soon, so didn't want it to be too tall. Went from a California King to a Regular King ... what a difference those 4 inches make. Nick matched it all up and I selected my bed. Within a week he called with delivery date. His delivery guy, Robert, was absolutely fantastic. Removed the old mattress and box spring, installed a metal frame and the bunky boards, then the 15 inch deep mattress. Even took over the vacuum to help with the accumulated dust. And helped put the bedding on. I was worried about making the bed with such a deep mattress. I have found it is not a problem. Can't say enough about the service and care. And love the bed too.
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April 2022 by Jillian A.
I love my bed!! Nick was great, low pressure sales, just helped us find the right bed for us. I love getting in bed at the end of every night- highly recommend
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June 2021 by F Klein
His publicity photograph shows him sitting on a bed smiling, looking very inviting. When visiting his showroom, he will be sitting on a bed, but showing no interest in his customers or matresses and he will not be smiling. He looks bored and one has the feeling he does not like people. It is VERY misleading to claim he makes custom mattresses, because this is not true. He does not customize anything at all. Be very cautious of his positive reviews. Only a couple of years ago he was selling mattresses from the back of his truck, so this should tell you something. Dishonest marketing. Shows zero interest in mattresses and his mattresses are poorly constructed. His five star reviews should be removed by Google. Look at his other reviews - in his responses to anything less than five stars, he responds with the line "here at Nick's we only get 5 stars". Do not trust his reviews.
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May 2021 by FB K.
Typical sketchy mattress salesman. He does NOT manufacture custom mattresses and cannot answer questions.
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April 2021 by Victor Shaw
The only problem is our bed is so comfortable I don’t want to get out of it! Our second mattress purchase from Nick, would highly recommend.
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April 2021 by Maximus G.
We bought a mattress for the master bedroom back in 2016 and then a year or so later purchased another for the guest room. Nick is our go-to guy for buying new mattresses. Nick is the real deal. Not pushy, works with your budget, quality products, great selection, and took such great care of us that we went back for a 3rd one when the time arose. This review is many years over due but the most recent purchase was made in the last couple of months. 5/5 would recommend
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January 2021 by Jeannie White
I did not ever think I would be writing a review for a mattress store BUT this was such a wonderful experience I had to leave a review. Richard was fantastic. He was attentive, considerate, no hard sell (which I like) and he was knowledgeable about all of the products. He asked good questions in order to point us to the correct options. So happy we chose to go to Mattress Central in At water Village!
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January 2021 by Chelsea Gewrilos
Great prices inside this place is great . The owner / sales manager helped us out and really gave us a great deal on a bed would highly recommend this organics mattresses they have very very comfy thanks a lot Nicks Got Your Back!
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January 2021 by Alan P.
What a pleasure to deal with such a professional. Fabulous quality mattress, great service. We live in Las VEgas, and were able to have the mattress delivered within 24 hours of our order. Can't state strongly enough what a great sales experience we had.
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September 2020 by Denise D. Tyler
My experience at Nicks Got Your Back was very positive! Jennifer sold me a wonderful queen size mattress, headboard, and a bed bug cover (that ended up coming in very handy (!)) at just the right price I was looking for! Jennifer was very pleasant and even got me financing! No sales pressure, she just gave me the friendly and attentive service I needed! I would highly recommend this store.
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August 2020 by Catherine V.
Just received our king size luxury mattress from Nicks Got Your Back. My daughter lives in LA and I was visiting her a while back when I discovered Nick's Culver City boutique. I had been to the big box stores and hate the experience of the typical store. My daughter had suggested I buy one of the "bed in a box" options and I noticed that Nick had them in the showroom to explore. However, when I contrasted to his custom made mattresses, there was no comparison. He educated me on the composition of materials and which ones would fit my needs. I've had hip pain in the morning recently from a too firm mattress. Two nights in and no hip pain! There was a little delivery hiccup in the shipment to the Bay Area but Nick jumped in immediately and sent a second mattress with an expedited delivery. His customer service and products are first class! Thank you Nick!
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August 2020 by Esmeralda C.
It's been about two weeks since we got our mattress from Nick , it is the best mattress we had very comfortable and stays cool ,it's like sleeping in clouds . Customer service was great and delivery was fast . We definitely recommend Nick to our friends and family.
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August 2020 by Jolette J.
Nick has hands down the best service ever along with the absolutely BEST mattresses ever! After calling about ten other mattress stores, Nick offered us the most value for our money with same-day delivery service. He was straightforward about the quality and cost of his mattresses, which were a great deal compared to the other larger stores. My husband and I literally melted into our new mattress for one of the most restful night's sleep we've had in L.A. in a long time. And every night, that mattress does NOT disappoint. I don't remember a mattress feeling this great. It's firm, yet conforms to your body. Such a perfect fit. We highly recommend Nick's....he really does have your back.
