-
February 2024 by stephanie hammond
Quentavia was so helpful! She helped me making some decision on colors because I was indecisive. I appreciate all her help and she got working on my order right away.
-
February 2024 by Stephanie H.
Quentavia was so helpful! She helped me making some decision on colors because I was indecisive. I appreciate all her help and she got working on my order right away.
-
February 2024 by Mia K.
Great selection but really overpriced, even with bargain stores raising their regular prices. I come after a holiday has ended after heavy markdowns. Not surprisingly, in early February balloons and other ware for the Super Bowl and Valentine's Day are prominently displayed. Also, St. Patrick's Day and Easter stuff. Commercialism at its finest, way ahead of schedule. What Party City does have over Dollar Tree and the 99 Cent Store (in name at least) are special age birthday items, the bridal section, more party favors and fancier, bigger mylar balloons. This store is in a great location, in a strip with Carter's, Panera, TJ Maxx, Rite Aid and Pavilions. Parking is not an issue, with good-sized spots.
-
January 2024 by Anna B.
I am a Party City regular. Normally, I stuff their balloon bouquets into the trunk of my car. This time, I was throwing a big shindig and was SO glad to discover they deliver. They brought everything on time and promptly helped me when I needed customer service. Thank you, Party City!
-
December 2023 by Wanda Cabin
I'm returning here its PartyCity ? great fun like Michael's ?
-
November 2023 by Gabriela Hernandez
Employees are so distracted and low energy that they forget to put all your items purchased in your bag. As a “party store” employees should be more aware of making sure they pack all items purchased in order for people to continue coming back for any party occasion! So disappointed
-
August 2023 by Kimberley F.
I love this party city it is one of the best party city's I have ever shopped at it's well maintained clean and well organized and the staff is amazing the manager there Adrian goes above and beyond to help and goes to such a lengths to make sure everyone is well taken care of and also with helping us get what we need party city needs more mangers like him!
-
July 2023 by Tywana
I paid 46.00 for balloons for my mom's 70th birthday. I picked the balloons up and by the time I got to my mom's party and got out of the car, the zero in the bundle came undone and flew off into the sky. I was devastated and embarrassed. I tried to scramble and find another balloon to replace it but didn't find one...I cannot believe this happened and will probably never visit this location again. I would have done better by going to the Ralph's grocery store.EDITED TO ADD: This is horrible business! They actually responded to my review with the WRONG details saying they apologize for my Long Wait!! I didn't have a long weight! I paid almost 50 bucks for a balloon bundle I never got to use!! ????. The fact they couldn't even give a correct and accurate apology shows the level of unprofessionalism this company has. They didn't even take the time to read my review. Just wow!
-
May 2023 by E Davis
Very clean and organized business. Friendly and helpful staff!
-
May 2023 by Yanira Rivas
I was given balloons without the little plastic clip that usually comes with them and thought it was a mistake since there was no notice given so I went back in to ask for one. The employee, who told me her name is Kate, rudely answered that she didn’t have any and if I wanted to buy one then to get in line.
-
April 2023 by Rebecca Schmiederer
I purchased balloons for my daughters birthday for pick up 3/28! Her birthday was 3/29 and was so excited to have our place filled with balloons that morning ! I thought they closed at 9 and was there 8:26 night before and doors were locked! I called and Jessica opened the door and let me have the balloons! I was in tears and so happy! Chris , yanira and Jessica went above and beyond ! Quentiva was amazing too! They went above and beyond ! We are huge fans and will always be back! I talked to Chris again when picked up more balloons for actual party and couldn’t thank them enough for exceptional service! Huge fans of party city! My daughter was so happy for her 5th birthday !
-
March 2023 by Sarah R.
What a stress free and happy visit to Party City!I initially went to the Party City on Sepulveda but they were out of helium. Called this location up and the team member on the phone was so kind and welcomed me on over to blow up my balloons :)The whole process only took about 10 minutes. They are so friendly, patient, and on top of it! It was $1.70 per balloon, which wasn't bad especially for how easy and pleasant everything was. Plus there's a huge parking lot!!
-
February 2023 by Amy kwak
They have poor customer service. Elise is the only person who knows about customer service, she is the best.But the others... looks like they don't want to work, even the manager(girl) too :) PLEASE AVOID THIS STORE!!!!!!!!!!!!!!!
-
December 2022 by Jay M.
Spent $40 on 6 balloons and the helium they added only lasted one day. I bought balloons much cheaper from somewhere else and they lasted 6 days. Their quality and customer service is not good.
-
December 2022 by Mare L.
Holy crap. Terrible customer service. 3 dudes laughing and playing around up front. 3 people waiting. The guy at the register rolled his eyes at me when I told him there was a sale sign above the 50in number balloons. I just said, you know what, forget it. I don't have time for your attitude. I'll take my money elsewhere.
