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February 2024 by Michelle Cervantes
The staff was very unpleasant, I asked for more Sriracha sauce and they didn't want to give it to me, and they didn't even want to sell it to me, very
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January 2024 by Enrique Cetto
Delicious Japanese
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January 2024 by Yazmin G
Chicken & shrimp #4 X 2 was weak the 4 MICRO Shrimps they used was SHAMEFUL. FLAVOR was Flavorless. For $36.00 DEFINITELY NEVER AGAIN. ??????????????
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January 2024 by Katherine Smith
They changed they changed the teriyaki sauce. After going there for the past who knows how many years the new sauce is not it. Taste like from a jar. I'll pass. Price still.good tho.
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December 2023 by James J.
Been coming here for a long time food is decent, price is ok not to overpriced like everything else at this food courtyard.
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December 2023 by Bocho Rodriguez
Just one chirracha sauce by customer ?
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December 2023 by Andee S.
My husband and I ordered both the chicken and beef teriyaki meals. This was our first time trying the food at Sarku Japan. I'm confused over the flavor of the teriyaki sauce. My chicken did not taste like teriyaki and my husband said his beef teriyaki didn't taste like teriyaki either. I think the sauce added in the food containers was more of a traditional asian bbq sauce rather than a typical teriyaki sauce. The food wasn't bad but it was not what we were expecting, which was a sweeter teriyaki flavor. The side dish of steamed vegetables - I did think the addition of a vinegar sauce of some type mixed into the vegetables on the side threw off my taste buds. I was expecting simple steamed cabbage and other vegetables. I don't see the need to add vinegar. I did find a large four inch strip of the cabbage stem at the bottom of the vegetables and that was unpleasant to see. I doubt we'll be ordering from Sarku Japan again. I don't like surprises when ordering food and if you are selling food using teriyaki sauce, the meat should taste like traditional teriyaki sauce.
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November 2023 by Gustavo Hernandez
Stop by for lunch , Food didn’t have much flavor and they are very stingy with they’re sauces they are much better places inside the mall ,like Panda Express .
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September 2023 by Helio Gonzalez
This place absolutely sucks. Ordered 3 plates of beef and got little to no meat. The amount of meat on all 3 plates together was less than 1 waba bowl. I basically paid $50 for a bunch of rice drowned in sauce. Wouldn’t recommend ever.
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September 2023 by Martin H.
I'm not really the type to be posting reviews on anything, but after being robbed by this establishment I felt the need to do so. I paid for steak, shrimp, and chicken plate (15.99) and the chicken plate (9.59)plus extra chicken(2.09). I get home and find out I didn't get the extra chicken and instead of getting the 3 meats I paid for I was only given steak and shrimp. They charge you for everything little thing even the tiny sriracha packets only for them rob you!
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September 2023 by Katrina C.
The quality has decreased over the years. They changed up the veggies to be more coarse and chunky vs how finely sliced they were previously. In order to receive a decent amount of protein, you have to pay another $2.00 for extra meat. I've got to say, I'm disappointed.
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August 2023 by Arthur K
Best tasting teriyaki chicken.
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July 2023 by D L.
I really like the teriyaki chicken at all the Sarku Japan locations. I gave this place 3 stars because the customer service is very poor. The guy at the register is kind of rude to customers asking for simple things like extra soy sauce, hot sauce, etc. They have a policy for charging for these extras, which I have not see at the other Sarku Japan locations. But I saw first hand how rude he was to the customers. I didn't ask for extras so I didn't get this treatment. I still enjoyed my food.
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July 2023 by Michael D.
they aren't scared to charge you for extra anything. i asked for an extra hot sauce because my bowl was big and i even paid for extra teriyaki sauce, they guy gave me attitude and told me no. that bowl was too big for one package. i threw half my food away. Definitely never buying from here again.
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July 2023 by Ivan Soto
Bad service.They get stingy with hot sauce, lady wouldnt give me any more the 1 pouch for my entire meal. I will never be back here.
