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January 2024 by Ashley Spikes
Went in today to get some sets and the young ladies there didn’t even greet they were too busy having a conversation. The. When I asked a question they basically said it would be better if I went online the proceeded to continue their conversation. I walked out without buying anything today. When the store first opened that staff was amazing but these last couple of times I’ve been the customer service was horrible.
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November 2023 by Nini Gonz
Sandra is an excellent sales representative because she is welcoming, professional, etiquette, and classy with great communication skills, Positive experience will be returning:) Thank you!
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October 2023 by rita collins
I loved the store I enjoyed walking thru seeing Rihanna s decore talent and very sexy clothes for men and women displayed so Beautifully I got a big discount bc I was a member was able to use my points ..$330 ..only paid $32.00 yall better get to the Culver City store..I ve shopped at the Vegas store b4 I bought some one of a kind designs yesterday...
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September 2023 by J GG
Products so cheap my girlfriend broke up with me. Don’t buy it fellas. Get them a riri cd. It’s more valuable
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August 2023 by Lisa King
The employees were pretty helpful. I got a t-shirt bra and I think it’s alright. The lines are still visible under the shirt but I have nothing negative to say I mean.. it’s Rihanna’s business duh
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June 2023 by Cecilia Botello
Love the lingerie and the lay out of the store. However horrible customer service! Asked to try 2 items on & was dismissed in where to find the dressing rooms. Finished in the dressing room and two staff members were cackling on the side. And instead of asking me how the items worked out I had to initiate conversation. Had to be the one to initiate the guy to check me out. During the check out process was not offered to sign up and be a member. Wanted to sign up, but he clearly had better things to do then provide customer service. Every time I’ve stepped foot at this store the vibes are stuck up. Y’all chose to apply and work here. Will stick to shopping online.
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May 2023 by Donnea Gaines
Visited Savage x Fenty today and had the best experience thanks to their helpful team! I was looking for some items, and although they didn't have exactly what I was looking for, the team members help me find items that were even better! Thank you all so much for your help today.
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May 2023 by kimberly metcalf
jocelyn was a big help . i needed young eyes and someone who listen. the fenty line is the bomb dot com . suns out buns out. long beach thanks fox hills mall now called westfield shopping center
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April 2023 by Jasmine Takano
I wish they can work better for active wear. I understand they started with lingeries, but activewear is activewear,,, we need to wear it at gym, class, in public…. Idk their concept is just to show ? I don’t get that their activewear still want to look like lingeries. We’re going wear that in gym and it’s really not suitable. It’s my opinion. I was excited to get more active wear but not too many options I wanna buy….. I want fashionable but legit workout clothes
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March 2023 by Kevin S.
I was kind of concerned about going in store after reading some of the reviews, but I can guarantee you that I have no regrets about going in! The staff there is bomb.com, they make you feel so welcomed and at home!! They are really great at recommending pieces based of the occasion you are looking for. They are great hype man and you can tell they are really a family there! SavageX fenty for the win !
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March 2023 by Alliyaa Ortiz
The very first time I came to this store there was a girl who was amazing with helping me and my friends choose our stuff and order the other online, hoping to get that exact experience again we went the other day and walked to where the employees were sitting to ask about this months sets and about 5 of them were sitting down staring at us, we didn’t get a hello how are you nothing so we get to the men’s section and this rude black girl goes so what are you looking for? you are in the lounge area like as if we were interrupting their conversations and he proceeded to say what he was looking for and they all just dismissed him so we left and won’t be back. I was hoping the one girl was in there that was so nice our first visit but she wasn’t. It was a guy with curly hair that was rude, a couple black girls and a couple Hispanic girls. I wish I got their names but they need some training on customer service.
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March 2023 by Camille N.
The layout of the store is in the shape of an X for Savage X Fenty! Rihanna is just brilliant. The membership program is great. You're membership is applied to your purchases. Staff was beautiful and helpful. Music was even great. I wanted to stay and just hang out lolThe Queen has done it again yall. Rihanna don't play and the store is everything!
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February 2023 by Giselle L.
Ameena and bri are the sweetest and friendliest people every time I go to shop they make the experience smooth and great !
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February 2023 by Linda C.
I absolutely love this store!!! I go every time the hubby andI are going on a trip !! Always beautiful things ! Last night I went and got helped by Ameena .R , she made me feel so welcomed and beautiful ! Ameena also helped me to discover I was a VIP and went above and beyond to give me those VIP percentages off . Thank you !!! Will most definitely be back and hopefully Ameena is there to help a girl out again :)
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February 2023 by Debra Shepherd
Rihanna understood the assignment. All sizes are represented for men and women. The mannequins also represent all the sizes. The prices seem to be comparable to Victoria’s Secret. There are a wide variety of colors and styles of lingerie, loungewear, and activewear.