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February 2024 by Demetria R.
I've been to this location 3 times and the staff ruins it for me EVERY time. They're very unfriendly, unwelcoming and lack customer interfacing skills. I'm going back to BevMo where they understand customer service and appreciate their customer's business!
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January 2024 by J R
You can find inimaginable kind of liquors, whiskey, wines, snacks, glass cups, etc.. They offer classes too. The prices are affordable ??. Everything clean, modern, new and safety because there is a guard at the entrance. Easy parking spaces ?️.
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January 2024 by Victor S.
I'm pretty new to this world of alcohol. yes I dabbled with some beers and cheap spirits in the younger days but never anything high quality or even any cocktails so after learning to bartend I started learning more about good spirits and what better place to find a great variety than total wine. I've been to this place about 7 or 8 times in the past two months and they always have what I'm looking for except fortaleza tequila and green chartreuse which is always hard to find in general. Everything in store is well organized and you can always find an employee In the isles willing to help or if you're shy just search it on the app it'll tell you what isle it is on.
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December 2023 by Viet Dinh
Confirmed they could price match mission spirits and liquor as long as it's in stock. After staff found the product the assistant manager states it has to be within a few miles of the store for them to price match. Never heard of this policy before and found it a huge waste of time.
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December 2023 by Lydia P.
Very happy to find this place. Nicely laid out knowledgeable staff! Letitia was wonderful she sold me on the whole organization!
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December 2023 by Angie L.
A surprisingly good selection of wines--including ones you don't tend to see at big stores like this. They also have a great selection of liquor at competitive prices (even compared with Costco). The staff is super friendly and ready to help if needed. Thai location is definitely our new go-to spot for wines.
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December 2023 by Sarah S.
Amazing selection, knowledgeable staff, tons of parking, love the coupons. Cashiers are always friendly.
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December 2023 by Rebecca D.
Workers here are unprofessional! Amanda refused to help me because my boyfriend didn't have his ID yet he wasn't the one making the purchase and all we got was a soda. To top it off, the man in front of us was checking out with a MINOR and when she asked him for ID she let it slide with a smile but I can't pay because my 27 year old boyfriend was with me????? Worst customer service experience! Wasted 10 minutes for a soda!
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December 2023 by Roger W.
I spent $ 2750 dollars on 10 bottles of tequila. Salesman in the store gives me a coupon for $10 rebate for every two bottles. Go to register and drama. Coupons only work after you sign up and install an app and get paid by Venmo. Horrible, why make customers jump through hoops.
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December 2023 by Jacqueline C.
My first visit to Total Wine was this afternoon. Maribel was awesome! She helped me pick Prosecco and Cava for mimosas and looked up a whiskey I was seeking. For those of you not familiar with the area it's in a no charge parking lot of a fairly good size next to Dollar Tree. Happy Drinking!
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December 2023 by Cherish Monet
Omg, where do I start. Total Wine has the best inventory of drinks for any budget. You literally will find everything here. The prices are great and they have a rewards program, you can never go wrong with that. The staff are extremely friendly, and knowledgeable. You will be treated like family, not just an average shopper. I really love my experience here and will continue to shop here for all of my drink needs
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December 2023 by L S
Placed an online order for delivery the same day 2 hours before my scheduled delivery time and they were right one time. Best prices for premium alcohol, so much that even with the $10 delivery fee, I still got a better price than anywhere else! Highly recommend this place!
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December 2023 by Charles Schiell
Good selection, but also a good place to feel inadequate if you aren't rich enough for top shelf wares. The people on the floor really only exist to cater to the wealthy, and you can tell the instant you mention prosecco or sparkling wine. The cashiers are great though
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November 2023 by Crystina G.
I will not be returning to this location . I've always had positive experiences at other locations and was excited for this one to open as it is closer to my home . I will make the trip to another location even thought it is further away to avoid this place . All of their staff lack professional and are rude. The customer service is horrible and the staff is straight out obnoxious. I've given them multiple chances and today when I had to return a keg i decided that it is . And it's not just one person it's multiple workers including managers that have poor customer service skills and for whatever reason are rude . Do better!
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November 2023 by Nicole O.
Everything was ok, but when we checked out the guy name Brian kept asking us to use email to sign up and we rejected so many times and he kept asking for it. So weird.. not very happy with his attitude either.. won't be coming back to but any wine.
