The Verizon store in Culver City provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. Reviews highlight consistently excellent customer service at this corporate location. Staff are described as patient, creative, efficient, knowledgeable, kind, and helpful, with a good ratio of salespeople to customers ensuring short wait times. Representatives are noted for being sweet and making the process feel like being helped by a friend, washing away customer frustrations. They are competent in resolving complicated transactions and technical issues, including specific tasks like setting up a standalone watch line, which other nearby stores could not do. The activation process is reported as smooth, and the overall experience is highly recommended by long-time customers, who credit such service as the reason for their loyalty. The manager is also noted as being very helpful.
Overall quick and insanely helpful service. Timmarie went above and beyond to assist me and she deserves kudos!
March 2026
Good experience, I wish I would've got his name right but as I walked in the person was professional and I was helped right away, he was patient made sure my application was was verified and my order was being processed. I recommend people to go early when it's not busy.
March 2026
Great staff, no waiting, very helpful, patiently answered all my questions
