Shane Co. is a family-owned jewelry store offering a large selection of engagement rings, wedding bands, and jewelry for every occasion. It provides ethically sourced natural and lab-grown diamonds. The business emphasizes fair prices and excellent, courteous, professional service with no sales pressure, as staff are not paid by commission. Customers report smooth, efficient, and top-notch service for purchases, repairs, and adjustments, which are often handled on the spot. The staff is described as helpful, knowledgeable, patient, and friendly, providing clear details and fair quotes. The store offers free cleaning and inspection services at any time. While some note that staff should wear name tags, the overall experience is highly recommended. The new location is larger, and customers appreciate the ability to see jewelers working. Shane Co. aims to be a jeweler for life, offering in-store or virtual appointments.
This was the best experience we have ever had! If you come here ask for Genna. She will hook it up and provides the best service. She is extremely knowledgeable and should recieve a raise. Thank you so much for your patience and time!
June 2024
Fair prices. Excellent courteous professional service with no sales ptessure. These people do not get paid by commission.
April 2024
This place has always been exquisite- the unique fact about it is that you can see the jewelers working through the window. We needed a small adjustment and they took care of it on the spot.Service was also fast and excellent.