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March 2024 by Mike B.
i had a. family member buy me a. new brother genuine ink@tonker color laser printer on march 25 2024. the cupertino. staples store said i will get my shipment. to my cupertino house on march 26 2024. @ still did not get my shipment. yet.
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March 2024 by Sheri B.
Came in a few minutes after they opened to get 20 color copies of one piece of paper done. The only person in the copy area was one the phone and there was a growing line. The person in front of me left in disgust with the wait. Then I was told that they wouldn't be taking any more orders that day. I asked to speak to a manager, waited another five minutes, then gave up and left. I probably spend $1000 a year at this Staples but I will be taking my business elsewhere. Retail stores: you can't complain about us taking our business to Amazon when you can't be bothering to serve us when we walk in.
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March 2024 by Reynaldo H.
I stopped in at the Staples Cupertino store to pick up a couple office supplies. I was provided great customer service by Kris, Karen and Rachael. if you can't locate what you are looking for, just ask. The helpful staff will jump in to help you find the product or products you are after. Thanks and keep up the good work.
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February 2024 by Chuck Kuhn
Large selection of stationary, office supplies, printing services. Displays are well kept, store very organized and clean
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January 2024 by Anamika M.
Wanted to make the most of a wonderful deal in copy and print! And they didn't disappoint...... they went over and above to make sure that I was happy with my request, and all with a smile. Nothing beats the price on the value of what I got. I'm one happy customer Thanks again to the whole copy and print department, special mention to Steve and shweta!
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October 2023 by Metin E.
Took 3+ hours just to print 4 posters. Slowest employees ever. I don't recommend this place to print anything
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October 2023 by Dale Jehning
I asked for help and they found the ink cartridge I needed right away.
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October 2023 by King Vorock
I went here to buy a whiteboard, and I had to choose one of the ones in the back, since those seem to be some of the only ones in good condition.Parking: The parking was not busy at all and we were able to get a spot right in front of the store.Customer Service: The service was average. The desk where there is a sign saying "Customer Service," Kris said they don't take returns apparently. Wow. Thankfully, they did let us return the duct tape at check out.Best Part: We were able to find everything we needed.Worst Part: When you say customer service, do customer service. And also, this place closes so early, 6:00 PM.Tips/Recommendations: There is a Target across the street if you want actual customer service, and a wider variety of equipment.Return: I mean, it is closer than Palo Alto.
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July 2023 by Alissa I.
Nice employees and a great sized parking lot. They also have UPS drop off and have signs for Amazon returns too!
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July 2023 by Prabhjot Singh
The lady taking passport photos was super rude when I asked her to retake the photo.
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June 2023 by Cyndi C.
We got there after 8pm on a weekday the store was already closed. 9:00 p.m. closing time is not accurate. Hope this info saves someone else a trip.
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May 2023 by Alex Mancia
Although I had to wait for someone to help me, once help arrived, it was great. Very courteous and knowledgeable about computer monitors and adapters, which is the reason I stopped by. Would give them 5 stars, but you don't see anyone working on the floor, so I had to wait for the cashier person to finish helping another customer. Overall, customer service was great.
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March 2023 by Kate T.
I recently purchased a computer chair at staples, and had a bit of trouble with a couple of steps (I'm 79 and not as strong as I used to be.) I took the parts to staples and a wonderful women fixed the areas I was having trouble with. Thank you so much!
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November 2022 by Nima J.
I was there couple times to print out plans and this guy Richard helped me to go through the process since I had to down load things from other website, Super happy with the dude and the store also looks clean!
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November 2022 by Estreya L.
Rude manager, not sure what her name is but I asked her a simple question and she was just like no answer or anything.