-
September 2023 by Paul P.
They took care of my mom's car. Make sure everything ran right I had a air vac leak now she can get her smog
-
September 2023 by Your Go2 Moloian
Super sad in the experience I had with this shop. Took my car in to get the clutch replaced. 2011 Honda CRZ. Paid 3000 and some change. After picking up my vehicle I drove it to my house about 2miles away and my passenger side axle popped out making a horrible grinding noise and leaking fluid. Called them and they told me to “drive it back over” they checked it out and said they “oh they forgot to punch the locking nut but it’s fixed now. And my rotor had a rock stuck in between the shield and rotor” That’s were the grinding came from…. Yea okay sure I believe you. After driving a bit now my transaxle sounds like a dog box for some reason like having reverse cut gears? Whining sound in gear. Super weird never did that before. But I’m sure it’s nothing they did…Next my clutch is shuddering worse than when I brought it in to be fixed. They kept telling me I need to break in the new clutch. Mind you I only drive my car maybe 6 miles a day. They let me know I need to go past 1000 miles and if it is still doing it bring it back. At 800 miles I called them to let them know it’s still very bad. They said go 200 more. So now I have moved and the shop is no where near close to me and I have clutch that is worse than when I took my car in. Plus my carpets were destroyed by the bottom of the gentleman’s shoes filled with grease.Honestly has been the worst experience with this shop I have ever had with any shop. Wish I could get my money back from them and take it to a place that knows how to install a basic clutch and bring them the parts they used back. The owner of the shop spoke to me like he was the king of knowledge when it came to vehicles. Was not a pleasant experience at all. Thank you guys.Services: Transmission
-
September 2023 by Joshua M.
Super sad in the experience I had with this shop. Took my car in to get the clutch replaced. 2011 Honda CRZ. Paid 3000 and some change. After picking up my vehicle I drove it to my house about 2miles away and my passenger side axle popped out making a horrible grinding noise and leaking fluid. Called them and they told me to "drive it back over" they checked it out and said they "oh they forgot to punch the locking bolt but it's fixed now. And my rotor had a rock stuck in between the shield and rotor" That's were the grinding came from.... Yea okay sure I believe you. After driving a bit now my transaxle sounds like a dog box for some reason like having reverse cut gears? Whining sound in gear. Super weird never did that before. But I'm sure it's nothing they did...Next my clutch is shuddering worse than when I brought it in to be fixed. They kept telling me I need to break in the new clutch. Mind you I only drive my car maybe 6 miles a day. They let me know I need to go past 1000 miles and if it is still doing it bring it back. At 800 miles I called them to let them know it's still very bad. They said go 200 more. So now I have moved and the shop is no where near close to me and I have clutch that is worse than when I took my car in. Plus my carpets were destroyed by the bottom of the gentleman's shoes filled with grease.Honestly has been the worst experience with this shop I have ever had with any shop. Wish I could get my money back from them and take it to a place that knows how to install a basic clutch and bring them the parts they used back. The owner of the shop spoke to me like he was the king of knowledge when it came to vehicles. Was not a pleasant experience at all. Thank you guys.
-
September 2023 by Justin Jacobs
I bring my families vehicles here, and have never been disappointed. They are honest, understanding, and best of all they do solid work. I have brought my vehicle in with only concerns and they have never tried to take my money for no reason. If nothing is wrong nothing is wrong. Paper work is smooth, easy to read, and fully detailed. Can't ask for anything better. I recommend to all of my family and friends to give this place a try.
-
September 2023 by Tami Garland
They r the best they have wonderful people working there very friendly and they know how to really take care of ur car it's just wonderful, I trust them with my car
-
August 2023 by Dominique L.
Came in for a smog and was out before I could blink! Although I didn't have a problem waiting, thanks to the couches being so comfortable! Great service and customer friendly. Couldn't beat the pricing as well! Thanks to Brett for helping me out and all the workers there doing a good job!
-
July 2023 by Theresa V.
We love ACTION AUTO. They have worked on my entire families cars.Taking their advice, and doing the repairs they suggest, has saved our family a lot of break downs.ACTION AUTO IS AWESOME!No, Brett didn't make me write this! lolTheresa
-
July 2023 by christian gonzalez
Overpriced. Came here and had to return the car because it was worse when I got it back. They will give you a laundry list of things to fix with the car then I take it to a real mechanic and only 2 things out of the 10 are viable. Then a friend brings her car to add Freon to her car for AC and they charge 300 but after she pays they let her know the Freon is leaking. Find a different mechanic.Professional rip off artists.
-
June 2023 by Mary Harris
As you enter, you will notice that the waiting room is super clean with comfortable seating & free snacks. Everyone is super busy, but still very friendly. The gentleman that took care of me was Jesse. Jesse went above and beyond to make sure that every single problem was resolved to my satisfaction. No job was too big, or too small for Jesse. Nowadays,it is hard to find honest, experienced mechanics like these guys. They also have great coupons for people like me who loves a discount. These guys truly care about customer service!
-
June 2023 by Mary H.
I was pleasantly surprised by how how well I was treated by everyone that works at Action Auto.Cypress. Most of the guys have been there for more than 20 years, so they have a lot of experience. Nat has been the owner of this family owned business for more than 40 years. I thank God that I finally found honest mechanics that really take pride in their high quality work. I highly recommend this wonderful establishment!!!
-
May 2023 by LawEnforceHP 1L29
Love coming here they're very straightforward family Owned business been coming here for many years and my whole family.
-
January 2023 by Richard Henderson
Had heater Coil replaced took them 1 1/2 day Awesome!! Oliver great people, showed bad parts when finished. Highly recommend!!!??
-
January 2023 by Anthony Foreman
Oliver gave awesome customer service and I'd 100% recommend auto action repair because of him. I will be coming back.
-
December 2022 by V D.
Went here on 12/21 for a smog check. Check the website for coupons as it knocks down the price. Brett (manager) promised 1/2 hour and my car was ready in 1/2 hour. The facilities here are very accommodating: nice and spacious waiting room/lobby with sofas, tv & coffee and snacks. Within 24 hours, I also received a phone call to check if I was happy with the service. (Impressive)I will come here again! :-)
-
November 2022 by Mary Loeffler
had my back brakes , shoes, hardware drum, cylinders and adjustments. This was in 2021. Back brakes always squeaked. Took it back they removed brakes and with an additional $$$ placed better back brakes on car. Still squeaks, and it is a loud screaking sound. Either they replaced with parts that were not suited for my car, or worse yet they didn't know what they were doing? Anyway, after several trips back, I am exhausted. Also, how much more $$ can they drag out of me for repairs? I think I better go to Toyota, and pay the big price, but get the job done correctly.Service: Brakes
