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“Strongly recommend this Avis/Budget location for several reasons. I will start by saying that I made a last minute reservation at this location last Thursday because it closes at 5:30pm and I had to rush there from work and thankfully Tony (the associate at this location) was extremely helpful and patient with My situation. Upon arriving he was wrapping up another customer’s needs and I observed his professionalism with that customer also, that brought great relief to My stressful situation.
I since then have had to extend My rental (personal car is being repaired) and again had the most pleasant and professional customer service from Tony again.
His professionalism is greatly appreciated.
He made My day and experience at this location extremely helpful while having to deal with the existing car issues I already have ?, thank you Tony/Budget, thanks a lot!”
“Had a great experience Jason took great care of us he had a problem with the vehicle we first booked and accommodated with a upgrade better than I expected great customer service and willing to go the extra mile”
“We rented Polaris Slingshots this past weekend and had the most amazing time! Andrew, who handles the rentals, was absolutely fantastic. He was super friendly, helpful, and made the whole process easy from start to finish.
The Slingshots were so much fun and got looks everywhere we went. We rode for 10.5 hours out of our 12-hour day, then kept them for the full 24-hour rental so we could get a few more hours in the next day. It was such a great experience and honestly one of the most fun weekends we’ve had.
I would absolutely do it again and would recommend it to anyone in a heartbeat!”
“This place is very convenient. Jeff a staff explained everything clearly and made the rental process straightforward. I appreciate the excellent customer service and would definitely consider renting from this location again. I highly recommend this Avis/Budget location to anyone looking for a convenient and reliable rental car experience.”
“Had an incredible experience renting the Ferrari 488 Spyder from Peacock Rentals. The car was absolutely stunning, sounded amazing, and was in perfect condition. It definitely made the entire weekend unforgettable.
Highly recommend Peacock Rentals if you’re looking to rent an exotic car. I’ll definitely be back again.”
“Enterprise HB is there for you. Mgmt Sara, Valerie and the whole staff. Ford down the street stringing me along and they get it and are doing all they can to make it less painful. Thx EHB”
“From start to finish the staff was very nice and helpful! The car I was given was way better than I had expected (I was ok with anything since it was just to get me from point A to point B). I definitely recommend this place and if you ever need a rental in the future, this is the place to go to!”
“Alex and Victor were very kind and professional from picking up the car to returning it. The entire process was extremely smooth. I highly recomment Enterprise to any one especially the one in La Habra, CA.”
“Really great experience with Enterprise. We originally had a booking with Hertz however they informed us on arrival they didn't have any cars for us despite the reservation. As this was a Friday afternoon we weren't hopeful for a last minute reservation with Enterprise but Jordan really helped us out and in 10 minutes we were on our way. Thank you Jordan”
“I have had nothing but wonderful professional experiences at my local Enterprise, which is the Downey branch on Firestone/Rives! Most recently, Jonathan Davis, the branch manager even called us after hours to make sure we had gotten home safely after a service light went on and he was extremely supportive and professional throughout what could have potentially been a terrible ordeal! Thank you guys for being so awesome!! I recommend 100%! A++++”
“Let’s start by saying: kindest, sweetest group of guys you will ever work with! They were so flexible, immaculate and understanding with my car in the shop and my crazy work schedule— and I could not recommend them more. The cars they have are all extremely nice, the office and employees are all top tier with customer service and their communication is absolutely outstanding. Whether you’re in town for travel, are having some issues, or whatever you need a rental for— this is the place to go.”
“The Manager is an absolute sweetheart ❤ 💕. He makes my visits to this store a cool breeze. His excellent customer service deserves more than 5 stars.”
“Only one staff person to check in the long line of customers. He was very nice, efficient and professional but I felt for him because he had a line of at least a dozen customers. He remained pleasant but in this day, shouldn’t you be able to staff with people who show up?”
“My family and I had a great experience renting an SUV from Enterprise. The staff was very friendly and helpful in helping us make the right choice of vehicle for our road trip. The return of the vehicle to the office was also fast and east. I would recommend the Enterprise in the city of Whittier to everyone with car rental needs.”
“Everything went perfectly and I had no issues with the process though I am SO HAPPY that I followed my first mind and took a video of the car before I drove off of their lot. They were about to charge me for damage that was already there and the sad part is that had I not pulled it up on my phone I wouldn’t have been able to prove that it was there when I rented it. Idk if they knew that was there (the light was already damaged but they tried to say that I caused that scratch to the side of it which clearly was done by whoever broke the light) ..
Overall we are all human and things get accidentally looked over so always make sure that you video the car before you drive off”
“I recently rented here and was pleasantly surprised with the great service I had. I’ve gotten used to the informal to rude customer service at many other rental places, but that was definitely not the case. I called ahead and the gentleman was very polite and true to his word. I would definitely recommend this location.”
“It was my first time renting with enterprise and Anthony the person who helped me was great 👍🏼 answered all my questions ..great customer service 😊”
“Very happy with the front-end repair and paint job, they made my car look brand new after an accident. Johnny promised I’d have my car back in two weeks or less, and he delivered. Communication throughout the process was fast, clear, and trustworthy. Highly recommend.”
“This location is somewhat tucked away compared to some other rental companies on the same strip, but the branch manager Hanry Chan was professional and knowledgeable, and made the entire process as painless as possible.”
10AM - 5PM
12541 Rosecrans Avenue, Norwalk
Car Rental
“Had a really good experience with Budget Rent a Car in Norwalk. Erin was especially helpful. She took the time to answer my questions, got everything sorted out, and made sure I was all set for my trip. The whole process was easy and stress-free thanks to her. Really appreciate the great service!”
“The abundance of locations to rent from, the simplicity of the online application, the welcoming and speedy reception, check in checkout process, and the impeccable, reliable car, a mini van 7 seater, at unbelievable weekly rates
And one last thing, if my plan fails, I dont get charged for no shows”
“The door to door service was key. The agents worked seamlessly with the auto repair shop to coordinate pick up and drop off. I was very pleased with the service from all three agents with whom I had contact.”
“I highly recommend this place to anyone , very professional, communicating on point , they made it simple. Transformed my totaled car into basically brand new , I love their work here, they do it right and show you all the parts they replace after the fix . Most definitely will return here if something were to happen again! Thank you Boss Collision !!”
“San the Manager is AMAZING!!!
There were 2 reservations under my name for the same car. Upon my return Sam heard me, understood the mistake they made and addressed my concern and made it right. Sam, thank you for your assistance.”
“Had the most pleasant car rental experience here. Rachel and McKenna were so friendly and helpful! I’ve been renting regularly over the past decades and I was surprised how much of a great experience going here was. Two thumbs up!”
“Great service compared to the enterprise in hawaiian gardens and the one in cerritos.
Good selection of cars and they don't try to upsell you.
The interior of the challenger i was in was pretty dusty though and it would bother my nose.”
“I think it would be fair to say that I am a Sixt-addict since 2023! There are many reasons for this but it’s really the employees like Aizaz who make a real difference! This is the second time I am coming into this rental location and Aizaz and team definitely goes above and beyond for customer satisfaction. He’s professional, courteous, and gets the job done! Thank you once again!…”
“Came to visit L.A. with my partner for a few days during the Independence Day weekend. Jose and the team did everything they possibly could to make the rental process as smooth as possible. I couldn’t possibly ask for more; A+ service and an incredible team. I highly recommend this place if you are in a pinch and need rental car assistance. I will be using this rental again the next time I’m in town!”
“Satellite location. Great for local car rentals. Offers better pricing than airport pickup. Friendly staff. Note: Reserve ahead of time. Limited inventory kept on site.”
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“Tony is a professional who does his job perfectly; the only reason I'm staying at this branch and never want to leave is Tony. The fact that I can always reach Tony whenever I need something or want to speak to someone from the branch is what differentiates this branch from others. Thank you, Tony!!!! Thank you, Avis.”