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March 2024 by Franco
Honest, which isn't every mechanic's strong suit. Would definitely recommend for all of your vehicular needs. Will be my new go to mechanic after trying several others I was left unsatisfied by.
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January 2024 by Lindsey H.
This is the place!! Trustworthy service and great staff. Robin was so helpful and sweet when I called. Rod knows what he is talking about. he's the best! He even called me the next day to check how my car was driving --these people care!! such great service!! Im so happy I found a place I can trust and I feel safe leaving my car to be serviced. Thank you Citywide auto! Lindsey
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January 2024 by Shelley S.
I've always taken my car to citywide because I trust them. They back up their work/parts with a warranty and prices are reasonable. Joe and his staff are really friendly too.
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December 2023 by D P.
Just took my car for a tire check because my tire pressure kept dropping , they took me in immediately, found a nail (after Discount tire said nothing was wrong) and fixed it no charge! They support our community and are fantastic group of human beings who run/own this shop! You must go here for complete auto care!
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November 2023 by Drnanjo M.
My go-to car-care place (in its various in-CAR-nations) for two decades. I trust them implicitly. Unless I am otherwise obligated (one of my cars is a subscription vehicle) I take my cars there.
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November 2023 by Cecelia Kelly
Was recommended by AAA was the best recommendation ever. Needed an alternator install. I spoke with Rob which explained in detail the procedure. Best customer service ever. I will definitely be a regular returning customer. I highly recommend City Wide for your car repairs.Service: Engine repair
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November 2023 by Very Good
No as good as is should be, the phone maner, I went to someone else's service.
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October 2023 by Travis G.
I am from San Diego and my car broke down in the middle of the night Friday, October 13th while I was on my way to Knottsberry farm. Thank god it broke down as I was parking and not on the road or freeway. My insurance suggested a place nearby called City Wide Auto that does have night drop offs where you can get the car towed there 24/7 and during after hours leave your key in an envelope with all your information and leave it in a secure drop box location. This whole situation was a nightmare for me being that my mechanic was all the way in San Diego, it was the middle of the night and had no where to turn. But, thank god for Rod at City Wide Auto! Being I left it with a random mechanic shop in a different city I wasn't sure if I'd get one of those rip off mechanics who are awful to deal with or someone who genuinely cares about taking care of the issue at hand and would be honest about what the problem was and really take care of my vehicle. Being they were closed Saturday and Sunday I got a call from Rod early Monday morning who gave me the rundown on what happened, what needed to be fixed and how he could help me. Not only that, he was truly understanding of my situation being down in San Diego and what I had went through so he even threw me a discount which saved me a few hundred dollars. Which was above and beyond cause it ended up being quite an expensive fix (power steering, flush, alignment and labor). Labor was the most expensive which I totally get cause it's a 7-8 hour job. He was able to get it fixed in one day! Since I had to Amtrak back up to get the car he even hid the keys for me in a secluded place so that I would make sure to be able to get my car back that night since I'd be showing up after hours. I personally want to thank Rod and his team on here for being honest with quick communication and diligent/quick work to make sure I was well taken care of. It was such a massive weight off my shoulders after everything I had been through in that whole ordeal. Couldn't thank he and his guys enough! If you're in that area and looking for a great shop who will take great care of you and your vehicle I wouldn't hesitate one bit to take it to these guys. Finding good mechanics is hard these days and these guys at City Wide are honest, hard working men who won't BS you and get the job done quick with diligence and fast communication. Again, Thanks Rod! You were a life saver in my time of need and stress. Last thing I'll say is, trust these guys!! They have your best interest at heart so do not hesitate or stress one bit taking or dropping your vehicle off to City Wide Auto in Cypress. My car drove so smooth back to San Diego, they really went above and beyond for a random guy like me they didn't even know or meet. THANK YOU CITY WIDE AUTO . 10/10 would recommend.
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October 2023 by Sean R.
Great staff, nice to work with and does a great job on my truck. I am a long time motorsports technician and could technically do all this work myself so have trust issues allowing others to work my stuff. No issues with this fantastic shop. Work is quality they use high quality components and I am very happy with them.
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July 2023 by Tiffany Allen
I took advantage of the limited time for a free Inspection as a AAA member and I was 100% satisfied.Rob was very professional and friendly he did an amazing job not just explaining but showing me everything I needed to know about my car. Love the service. I would diffently go back to have my car service.
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June 2023 by Mary Lou Vachet
The best service and guidance in diagnostics! They are truthful and ensure you understand what is and isn’t necessary in the repair process.Rod and Robin are the best in customer service!:)Service: Auto engine diagnostic
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May 2023 by Scott Greenberg
Once again another great experience One of the only car repair shops I enjoy spending money also the technician puts a piece of paper between the oil filter so it drains properly and doesn't get on other parts of the car and make it look like your car is leaking oil very good job by technician also all employees rod and Joe are great along with everybody elseService: General repairs
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May 2023 by Kell J.
This is my new auto repair shop. My wife's 2002 Honda Civic had been driving terribly. It had been sitting in our garage unused for a long time. We've taken it to the dealership for repair so many times and ultimately we never were happy with the results after paying so much. Off a AAA recommendation we had our car towed to citywide Auto Care. We are so happy we did, thank you Rod and Joe for an incredible experience fixing everything we needed and did not oversell us by suggesting repairs that did not need to be done. The prices are very fair and even better with the AAA discount. The staff is super friendly and welcoming, I felt like part of the family. The car runs like brand new. I'll never taking my car anywhere else. Thank you to everyone at citywide great job!
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April 2023 by Onur M
100% recommended. This is family owned, well-established business that you can trust provides very professional serviceRod, general manager is a great person who obviously keeps his team happyI first visited for a simple issue (nail on tire) but they made me feel awesome. I no longer go to dealer service and bring my cars to them
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April 2023 by Tyron Lewis
Extremely knowledgeable, professional, and friendly service they returned my vehicle clean and performing perfectly. I have had some bad experiences with auto shops. City Wide from the staff to the ownership has been one of the best experiences I have ever had when dealing with the stress of major vehicle repairs.Service: Engine repair
