-
March 2024 by Jofran L.
Went to look for appliances for our new home and John G was super helpful, patient and really heard what we were saying. Stay with us and worked out our entire selection process. He helped us look through all the info including pro and cons. He set us up for delivery, and walked us through insurance options. We paid him right there, at the selection screen, no waiting. Thank you John for being of great service to us. You're the best!
-
March 2024 by Wendy G.
Warning - if you are buying anything the is to be delivered - DON"T unless you are able to lift and carry whatever you purchase. A few years ago, I bought a bedroom set. I made sure before I got it that they would deliver and take it upstairs. Not only did the delivery company say nope, but they also don't do that they left it outside in my front yard. Now, we purchased a television that we were guaranteed would be delivered, installed, and the old one taken away. NOPE - the company that delivered the television was nice enough to bring it upstairs, but they don't install or remove old televisions. In short, COSTCO hires companies to do their deliveries but, fails to make sure what the responsibility of that company is and what is required. COSTCO refunded our installation fee - wow!! Think twice before making those purchases.
-
March 2024 by Elisa C.
The lady at the hotdog pizza counter asked for my Costco card ..I got my card from my husband in 2 minutes and she asked me to fall in line again . She sounded rude and commanding. Do I need to get such treatment for a hotdog?
-
February 2024 by Georgia A.
Just a friendly consideration for mothers. I was wearing my 4 month year old during check out with a pile of groceries. The young lady assisting with the bagging didn't offer a box (I usually get asked) while bagging my groceries. So I asked for one, but she didn't help. It's challenging as a mother getting groceries as it is alone. It just would have been a friendly gesture to ask and help while I had my hands full. Thank you
-
February 2024 by Alberto Herrera
It's the best
-
February 2024 by Sandy N.
I frequently shop at Costco and this one has the worst customer service. The workers here have the worst attitude especially the people working at the customer service section. White lady with long black hair working Sunday the 18th around 5:30pm. She must be miserable working there. I'll get her name next time if I ever stop by and see her again and I'll update this review. Go to the HB or Fountain Valley location instead :)
-
February 2024 by Rupert Gonzalez
Busy costco, but fast service at food court.The last whole pizza was not too greasy.
-
February 2024 by Guillermo Briceno
Excellent service ? ? thanks
-
February 2024 by Ian Hammond
Been coming here for years. I do most of my shopping here but now at least I’ll drive to another Costco. Had a $300 cart, didn’t do self checkout, had a cashier ring everything up, but they missed something then I’m pulled in front of the store and told i didnt pay for something, have my member number written, then someone else comes up and offers to go run inside to charge me for the item. Thats what I tried to do at the register when i unloaded everything besides the bulk items… they missed a pack of 24 drinks. Overall, it was just a very uncomfortable experience that should have been approached in a much more professional and customer centric manner. The person checking should have been more courteous and said anything like “Sorry, looks like they might have missed something. Could you pull off to the side?” Not silence while counting again, then “it seems you missed something. Step over here” while she calls another person over to grab the item as if my wife and I were about to run away.
-
February 2024 by Nick Paulos
What can I say? You either love Costco or you don't. This is a good location worth good parking
-
February 2024 by buddy t.
What can i say im addicted to there lava cakes! I always ask the husband of my friend to buy me the lava cakes since montebello is far since i live in cerritos
-
February 2024 by Elizabeth Ross
They made a mistake on my cake, BUT they fixed it. That's all you can expect.
-
February 2024 by leomazz
First time here. Everything ok. The hot dogs still make it
-
February 2024 by Estrellita MG
I have a membership, that's why I visit it often...?
-
February 2024 by Greg Lagania
Just got gas ⛽️
