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January 2024 by myra yuan
Integrity transmission performed transmission flush service with affordable price. Harry the owner even gave me the ride to hair salon nearby so I can save time.by the time the haircut finished, the car is ready. Excel service
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January 2024 by Miriam Redford
I've been a faithful customer at Integrity Transmission for 8 to 10 years now. I thought I saw the extent of their exceptional work and customer service until a couple of weeks ago. I was on my way to Newport Beach when my car decided it wanted to shake uncontrollably and almost shut off several times. Scared something might happen to me on the road, I called Henry Sr. and explained the situation. He and his wife came over to ensure my safety. Keep in mind this was on a Friday after 6 p.m. during the Christmas season so traffic was horrible, and there was a lot of activity where I was parked. They also had just come from helping out another stranded customer nowhere near my location. After a long day at work, people just want to go home and relax. They showed up for me in a time of need after hours at no extra cost.When they arrived, Henry Sr. took a look under my hood, checked his scanner, and explained to me the issue. Oh and the best part? He and his wife followed me on the road to make sure I was safe and that if anything happened, they were there to help. My car ended up turning off on me twice on the way. Total nightmare! Even so, we made it to the shop safely to drop off the car and they offered to drive me home. Talk about service!Do you want a mechanic who is more concerned for your safety than making a quick buck? COME TO INTEGRITY TRANSMISSION. They treat you like family and are ALWAYS there to help. My baby is finally up and running, and I could not be more grateful for them showing up for me the way they did.
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January 2024 by S M
*Update 1/2024*I moved out of the area about two years ago and my truck is still running strong (thanks to Henry and Integrity’s attention to HONEST detail) but I needed to get it checked out because I want it to keep running strong and what I’m trying to say is that I’m willing to still make the time and inconvenience to bring it to Integrity Transmission because of my experience with them. They did the work they said they would and then some. Details matter! Henry has a customer for life with me and anyone that mentions car repairs to me, I’ll will always pass along this company’s number and my experience with them. Thanks once again, Henry!Happy new year!Henry and the boys at Integrity Transmission did it again! They are awesome, honest and through. I have rarely taken my truck in to get serviced because I like to do the work myself but I’m so glad that when I had an issue, that I knew was over my head, I found this place. If more people ran their businesses like Henry, the world would be a better place. I’ll keep coming back and I will make sure I recommend them to anybody that is in need of automotive service. Excellent/ competitive pricing as well.Services: Transmission
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January 2024 by Marco Trejo
I usually fix my own cars. I have over 25 years working on them. However, sometimes I don't have time or a job is just too much for me. I have a hard time trusting mechanics or even paying for work. HOWEVER, when I wanted to get my 2004 Escalade perfect, I brought it to Henry at Integrity. I spent a pretty penny, BUT his work is the BEST and totally worth it. I got a rebuilt transmission along with other maintenance. Steering, tune-up, gasket replacements along with many things. His shop is clean, their explanation of service options was thorough. They explained everything the car needed, they physically showed me the defects. When the car was done, they went through all the work, showed me the worn out parts that were replaced just to prove they needed replacing. No shop has ever done that for me before. The rebuilt transmission has a 3 year warranty- which is unheard of, that's how much confidence they have in their work. The minute I drove away in the parking lot I had a huge smile on my face. You could feel the difference immediately. For the money I spent, I basically overhauled my car, but it was a great investment considering the price of new trucks these days. I now have a 20 year old SUV that drives as good if not better than a brand new SUV, without the new-car problems or the payment. Which, I expect to last me another 20 years. This is a shop you can trust 100% and the work is absolutely top-notch. I plan to take all my vehicles to Integrity from now on, for maintenance or major service. It's that good.
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January 2024 by Sandra Ippolito
Started using Integrity last year and am very pleased. My husband has been using them for years. Honest and reliable with good knowledge of car issues. Cheaper than many mechanics and good. Didn't try to sell me repairs I didn't need. Good family business.
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December 2023 by Slade Lewis
Henry is amazing!! He always has time to take care of our vehicles!! Great mechanic and even better family!!
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November 2023 by Zahami G.
Henry and his team at Integrity Transmission is absolutely the best! They are honest, reliable and trustworthy. I initially took my SUV to another shop and they over charged me and the issue with my car was not fixed. After taking my car to Integrity a Transmission- I will not take it any where else!
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November 2023 by kres
I will recommend this place to anyone and everyone. I started out with a bad transmission. I took it to another local place, sat for 8 months and they could not fix it, which wasted $5k. I almost gave up on my car because it sat so long without any resolution.I brought it to Integrity Transmission and they were able fix it and go through each step with me include texted pictures updates. Not only did they fixed my transmission, they went above and beyond to repair many small issues we have on the car too. I like that they give you multiple options, pinpoint the failure, give you a cost and stick to it. Other shops will guess what the problem is and will charge you even if the problem have not been resolve. Both Henry Jr and Sr are awesome professionals and are really good genuine people.Service: Transmission
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November 2023 by Richard F.
06 Tahoe .Henry is a true professional. I was very impressed with the explanation and photos ,videos thru the whole process.I had 2 leaks, replaced rear engine cover and seal , fixed coolant leak from heater hoses t-valves. All this in ONE day ,I was relieved and glad to find a great mechanic.The waiting area and garage area was clean. He showed me up close his work and allowed me to see under my truck. It was so clean where the engine leak and coolant made a mess. I highly recommend this awesome place and I will definitely recommend and be back!!
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October 2023 by Lucia Villa
I was referred by a friend to this place. They repaired my vehicle and were very helpful with the explanation of the problem with my vehicle. Henry sent me pictures of the parts and kept me informed about the repairs.Service: Transmission repair
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October 2023 by Leonardo Chiriboga
Professional, thorough and prompt. Henry and staff are a pleasure to work with and addressed my cars issues with personal care.A gem of a family business.Services: Steering & suspension repair
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September 2023 by Bailey M.
I was recommended by family to come here. It was the best service I've ever received from an auto place. And this isn't exaggerating. Henry and the staff are all so helpful, straightforward and are not trying to get you to fix everything in your car so they can make some money off you. They hold true to their name. Henry sent me over photos of what was going on in my car and then he had a detailed quote and even numbered them in order of most important to it can wait. He explained things for me to understand because I don't have much knowledge with car maintenance. I would highly recommend them to anyone I know and to you reading this.
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September 2023 by Yerry S.
I agree with most of the reviews. This shop is one of good quality, honest and reliable around in the area. It's hard to find good and honest mechanic nowadays. This shop won't ripped you off and will explain what needs to be repaired.The price is competitive. You want cheap price...you'll get what you pay !!Henry jr, the owner is one of best customer service you'll ever met in the business.
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August 2023 by Kay Higuera Smith
Henry Sr. is an amazing technician! He made the car better than it was when purchased. He is honest and will go above and beyond. Most importantly, he is trustworthy. Highest recommendation!
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June 2023 by Rick Martinez
Was told by many people given mileage of my truck (176K) my transmission needed to be replaced. It was dragging when on 1st gear or when automatic went to low gear around turns. I took it to Integrity transmission where after they dropped my oil pan and physically inspected. It just needed a flush and change of Transmission fluid. These are honest people, you can't find strong work ethic like this anywhere!!! Truck runs smooth and great again! Strongly recommend Integrity Transmission when you need serious work done to your vehicle's!Service: Transmission
