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December 2023 by Brett
BUYER BEWARE!!!Placed an order back in June, never received an invoice but they had no problem charging my card. Called for months, left multiple voice-mails for months with no reply. Finally had to dispute the charges. Don't do business with this company.
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December 2023 by Brett R.
BUYER BEWARE!!! Placed an order back in June, never received an invoice but they had no problem charging my card. Called for months, left multiple voice-mails for months with no reply. Finally had to dispute the charges. Don't do business with this company.
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December 2023 by J Melgoza
Ordered parts from them last March and never received.. been calling and emailing them with no response
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September 2023 by John Altier
Don't even bother calling this place. They don't answer. They don't sell parts no more. They're closed
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May 2023 by justin talley
Called to verify if a certain part was in stock ready to ship. Was told it was in stock and would ship within 2 days. So I placed my order. 10 days later it hadn't shipped. Emailed them to cancel the order( wouldn't answer phones) they responded that they canceled it but they won't respond as to when I will receive my refund. It's been a week since I canceled the order. I am left to have to dispute charges to get my money back. Don't waste your time ordering from them.
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February 2023 by John Williams
Order springs on 2nd got them on 17th, even the invoice said might be 4weeks. Got my springs half the time. Fit them on my 83 cadillac coupe deville, fit like a charm, fill the fender well gap, nicely. I highly recommend, didn't have no problems. Keep up the good work.Thank you once again.John.
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February 2023 by Ric Lindstrom
I had ordered a power steering conversion kit for a 56 Ford F1 in June of 2021 (part # PSK4864FT). I paid $1049.95 with a credit card and received it after some delay. The kit was wrong and did not fit this vehicle. I later found that they had two different kits listed on line under the same part #. I call them and spoke to Anthony Smith who basically accused me of being mistaken. I've been a professional mechanic for the last 55+ years and I know when something doesn't fit. Anthony insisted I was wrong and wanted pictures of the kit. I sent pictures and then called back after receiving no response. This is when Anthony starts avoiding me by having his associates tell me he's not available or he's out and I have to call back. After weeks and weeks of this B.S. I finally get him on the phone and he said he would send me the correct kit, but I have to pay again and he would credit a refund when I send back the wrong kit. No call tag from them to pay for the $60.00 return it cost me. More weeks and weeks go by after receiving the second kit, but no credit. Numerous more calls and finally I have him telling me the kit never arrived and after being pressed a little, he admits that it did arrive and it wasn't complete. This is total B.S. I DIDN'T MAKE THE MISTAKE, YOU DID ! This guy is a scam artist. I can't really afford this loss and it infuriates me to no end. After reading similar stories of this "pirate ship", I've decided to contact the state of California attorney generals office consumer fraud division for possible justice.
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January 2023 by Eric Venneman
This company’s customer service is horrible. I can’t even believe they are ok with how they treat customers that spend almost 1,000 dollars on a lowering kit. I purchased a kit from them for my 1970 Cadillac Sedan Deville. I specifically said I wanted 3 in drop in rear and 2 in drop in front and also got all the shocks that come with kit. Well I finally was able to afford getting it professionally installed. They ended up sending me 2 in rear springs and 3 in front springs. So basically completely reversed the look I wanted which I was trying to avoid. Even if I got the 3 in kit all around I was worried back would still sit higher which is why I wanted the 3in rear and 2 in front. Well now my car sits even worse than if I got the same height all around. Jacked up in rear and front is entirely too low car looks horrible like this ! I am so stressed out from this and sick to my stomach. I called them over 6 times in last 3 days they don’t answer left 4 voicemails and 2 emails. Not one return call back nor email to fix the situation that THEY made the mistake. Horrible horrible customer service ! You don’t treat customers this way purchasing these expensive kits from you ! Do not use. You will surely regret it. This is sickening how they have zero customer service.
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January 2023 by jb
Not serious about everything, thieves and liars.
They make you believe that they have the parts in stock and once the order is made it takes months.
Impossible to get a refund.
But I'm not going to let it happen.
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January 2023 by DE
My husband has made multiple orders here. He is not an “online ordering” kind of person so he has always just called into the store to place an order. Never had a problem with customer service. Thanks for the free shirt!
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November 2022 by Tony Marques
Poor Customer service don’t return phone calls to resolve sending me the wrong order now I’m out my parts and money Buyers beware of this company there scammers.
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August 2022 by DE BOYD
My husband has made multiple orders here. He is not an “online ordering” kind of person so he has always just called into the store to place an order. Never had a problem with customer service. Thanks for the free shirt!
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June 2022 by Scott Deaver
Horrible customer service. Anthony took my order over the phone and said he would email me a copy of the invoice. I never received a copy of my invoice, so I finally got ahold of him two weeks later after calling several times and asked for the invoice again and an eta in the parts and still nothing.After a month of waiting, I tried emailing and calling several times for an update and never got a call back. 2 months later, I finally got ahold of another guy and demanded my refund and magically Anthony got on the phone and promised I would have the brake conversion kit the next day. To my surprise the kit arrived! What a hassle. I understand there is supply chain issues, but a little communication would be nice.I should have ordered directly from ABS. It appears the new ownership team at Jamco is understaffed and overwhelmed.
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April 2022 by Summer Hudson
It is impossible to get a hold of anyone at Jamco. We ordered parts on 01/04/22 and cannot get ANY information on our order or shipment. This is our last ditch effort to get in contact with Jamco.
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February 2022 by Greg Power
This place has gone downhill recently. Customer service is severely lacking, parts listed available aren’t, shipping deadlines aren’t met, the only thing reliable was knowing you’d get an excuse.
