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August 2023 by Chelsea Franco
My nails last longer here than any other nail salon in Cypress. I love them
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July 2023 by Julia Rosenmeyer
Left without my nails done, never got called out of my waiting chair.They let me sit there waiting for over an hour and never told me they were too busy to see me or to come back later.Person after person came in (5 to be exact) and kept getting seen before I did. I finally addressed the staff and they seemed to care less. When I asked why they didn’t tell me they were too busy, they said they forgot about all of the appointments coming in… then told me to make an appointment next time.Overall, without an appointment don't expect to be seen or even addressed. Very unprofessional and a huge waste of time.
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June 2023 by Becki Mouradian
Great job by my operator. I will be back!
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May 2023 by Eboni Jones
THE WORST SERVICE EVER! DONT WASTE YOUR TIME OR MONEY.
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March 2023 by Kendle Hanson
? LG Nails Cypress is my nail salon for pedicures the past 2 years. I'm very pleased with their services, cleanliness of the business, reasonable prices, massage chairs, nail polishes organized by color, and the staff is very friendly. I always walk out with pretty & happy feet! Thanks everyone at LG Nails!!Service: Pedicure
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December 2022 by lovan Emilly
They were not the same as the picture and unfriendly. It didn't clean up the surrounding flesh well, and the glue stuck around it remained, making the skin dry.
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November 2022 by Cassandra Campbell
Whom I assume is the manager has been rude to me twice (I really like Jen so went back when I knew she was in). Today I was talking to my daughter on FaceTime discussing Christmas and the manager had Jen tell me I was too loud so I turned phone down but apparently upset her because they told me to hang up. They have stands for you to use for cell phones. Now if my daughter had been sitting with me we would have been louder so didn’t understand the issue. I ignored the request until done getting nails done. I believe was retribution for my last visit last month when Jan was off and I miss understood pricing and questioned the manager. She got very upset. When I paid today Jen was profusely apologetic but I told her I understood where the harassment was coming from and told her I wouldn’t be coming back. Customer has the right to question pricing and she should have got over it. I also told Jan to let her know “Bless her heart” she definitely needs to grow a thicker skin. They are not bz at 1 on Saturday and not surprised if customers are being treated this way.
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November 2022 by Kristin T.
I only trust HANNAH with my nails here. She always does an amazing job and takes her time to achieve the perfect shape. I'm never left disappointed. If you come here, trust HANNAH with your nails. I haven't been in a while though because last time I went, HANNAH wasn't there so I got a mani pedi from someone else. They cut my skin causing a bad infection, cut my nails way shorter than what I requested and rushed on my gel making it bumpy and uneven. They were upset when I asked them to fix it and even more upset gave them a lower tip because it was still badly done with rushed service.
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September 2022 by Alma M.
This place is really nice but the owner Hannah is rude and ungrateful she has no customer service!!!! makes you feel like your not a paying customer and she can do without your business. She needs to learn to appreciate her business and start treating customers with courtesy and respect. Will not be returning.
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September 2022 by Czarina G.
not happy at all with their services! i came here to get my gel extensions removed and get a regular mani-pedi but all i got was a horrible service for my fingernails. The removal was so painful, the manicurist (who made me feel like I was forcing her to work) literally peeled off the extensions causing the surface of my original nails to get ruined and become very dry. I was telling her it hurt but got ignored and she continued to ruin my fingernails. she covered up my nails with polish and it looked so bad and bumpy. the manager or owner eventually approached me however she did not do anything to fix it. She just said that she could not see any mistake on my nails even though the bad work was very obvious. I mentioned to her that my nails needs to get dipped in acetone because its part of the procedure but that manager said no and then got blamed for having bad nails. after one day, the polish already peeled off so I removed it with acetone and the polish doesn't completely come off because of the remaining glue from the extensions. NEVER COMING BACK HERE. WASTED MY MONEY ON THEIR SERVICE.
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August 2022 by Juliet D.
Feel comfortable coming here. Love the work My nail paint last so long and the ladies are so nice
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July 2022 by Goodjudge T.
Pedicures are horrible. Barely massage for 20 seconds. But charge premium. Nails on hands are decent. But feel like you have to micromanage to make sure you don't have waves in acrylic.
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July 2022 by Mikalah G.
The workers are nice and will take great care of you. I went with my mom and little sister, and we are happy with our nails. They have a lot of color to choose from. Me, my mom, and little sister got the same nail color, and are happy they are shiny with and without the sun. The workers were nice to us and had conversation with us while doing our nails.
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May 2022 by Cheryl C.
If I could rate this place zero stars I would. I got a full set, shorter then I normally do, and I had a nail literally pop off within a week. I couldn't go back for a few days due to being busy so when I went back to get it fixed the lady who did my nails wanted to charge me $5. I said she should of used more glue because it literally just broke and that the last two times I've had her the same thing happened. When I get my nails done at a longer length with someone else they stay on for well over a month and are still hard to get off. She got offended and said she was the owner and to not come back. Long story short she does not know how to take positive criticism and clearly is trying to put the nails on in a cheap manner so people will have to come back and pay to get it fixed. I do not recommend this place and suggest everyone else take her advice and go to the "plenty of other shops that are around."
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May 2022 by Ronia T.
People that work here are like machines. They do the services without talking to you. Well, maybe one word, "Hi". They rushed their work and on to the next person. Oh, and one more thing she said was, "you're done". I was like, really? My nails are still wet since I didn't get a gel polish and I felt like they want me out of the chair right away. I left the place with wet nails and by the time I was in my car, I messed up one of my nail. Oh well, never will I be back to utilize their spa services. I felt like I was not welcome at all.
