Optum - Cypress is an excellent healthcare provider that offers a positive and caring patient experience. Their staff is described as knowledgeable, friendly, caring, and professional, with reasonable wait times and convenient appointment options. Patients have highlighted the exceptional care provided by specific healthcare providers, such as Allen Navarro NP, Dr. David R Park, and Dr. Susan Tang, who are praised for their thoroughness, bedside manner, and responsiveness. The reviews emphasize the welcoming and compassionate atmosphere at the Optum - Cypress location, where the front desk staff are described as providing a "healing" experience by making eye contact, smiling, and going above and beyond to assist patients, such as helping with obtaining a handicap placard. Patients have also expressed satisfaction with the efficient and prompt service they received from healthcare providers and staff members like Elva and Maribel. While a few reviews mention that the customer service and wait times at other Optum locations may not be as great, the overall sentiment towards the Optum - Cypress office is overwhelmingly positive, with patients highly recommending the care and services provided by the healthcare team.
This Labcorp in Cypress near the Costco is very clean and maintained. Friendly employees; Roxanne that helped did my lab work was patient, kind and efficient. The entire process was seamless and I was only there for a short time.
February 2026
Friendly and efficient staff. Blood draw lady told me it helps to drink water a few hours before and to be warm.
She also gave me an aide for collecting my urine sample for women, which was SUPER HELPFUL.
August 2025
My Optum office is wonderful. I am met with friendly people and I get great care. I would not go anywhere else.
