The United States Postal Service (USPS) at 5762 Lincoln Ave offers essential postal services to the community, including walk-in passport services. The location is clean and provides plenty of parking. Customers have shared mixed experiences regarding staff interactions. While some employees have been friendly and helpful, particularly during passport appointments, others have been described as less accommodating. A standout employee, Mylinh, received praise for her exceptional customer service, making the passport renewal process easier for one visitor. Some customers appreciated the efficiency of their appointments, completing passport tasks quickly and smoothly. However, there were concerns about the removal of the drive-thru drop-off mailbox, requiring customers to exit their vehicles to drop off mail. The facility features a self-service area for weighing and sending mail, enhancing convenience for users. Despite a few negative experiences with certain staff members, many reviews highlighted the overall positive atmosphere at this USPS location. Customers expressed gratitude for the assistance received and acknowledged the hard work of dedicated employees. Overall, the United States Postal Service aims to provide reliable and affordable delivery services while continually seeking to improve customer experiences.
The gentleman who helped us, Noel, was kind, understanding, and very accommodating of our needs and questions about our passport applications. He guided us throughout the process and explained everything! It was such a smooth process. Thank you Noel!
September 2023
Helped with passport. Make sure to book an appointment early though, and your appointment may be postponed.
July 2023
What is with all the one star ratings people, come on now, are the people here intentionally trying to see that your mail is lost or your packages don't arrive on time, no, of course not, these folks are polite, good people with jobs, can you say that about yourselves? thumbs up guys, never had an issue, ignore the haters.
