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February 2024 by Jeff L.
This is really the only branch left for me to visit as the San Mateo one is close down, so been here probably 5-6 times in the last few years. I had a quick errand to get my tags for my car since I had just received my smog test and wanted to get tags on the car. I was greeted by a guy at door and sent to the right line. i was there for a short time. I would have given 5 stars, but my last visit there wasn't as good. The clerk this time was super great but last time she was grumpy and wasn't nearly as helpful
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January 2024 by thai pham
Quick dmv service. Friendly.
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January 2024 by Martha D
I had to go into the AAA Office to take care of having a document notarized. From when I walked in I was treated with respect. I had to wait a little while to get to the desk of the person who helped me. She was so polite and caring. The whole process took about 15 minutes. Unheard of these days! I would definately recommend the Daly City Office. They ROCK!!
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January 2024 by Nes N.
Fast & Reliable AAA's Branch to Have your Car's Registration Process. Nice Parking Area.
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December 2023 by Bryan R.
DO NOT buy a car battery from them as part of "roadside service" they will tell you that the battery has a warranty it will even be printed on the battery itself but they will NOT honor this "warranty". Not only will they use up all of your allotment of service calls trying to restart the same dead battery (leaving you stranded for future road service), they will require extensive testing on your end to ultimately prove to them the battery is actually dead. Just incompetence and gaslighting from everyone involved there. Buy your battery from an auto parts store, at least you will have a valid warranty that way.
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December 2023 by Curtis Boisjolie
Absolutely satisfied with their services and professionalism. Skip the DMV and get yourself a AAA card! It's worth it. I've noticed that most of the people who have a complaint about this office are people who are looking for something for nothing, or people who don't have their facts straight. If you take care of things on your end properly then the people at AAA can do their job without you complaining at them! You guys do a great job there and I appreciate your service,patience, and professional attitude! The young man at the DMV (sorry man I can never remember your name) but you know who you are and you do a damn good job and you deserve a raise! You worked there for years now too! I've watched you grow up pretty much! LOL. Keep up the good work and attitude!
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October 2023 by Frank A.
Nice place they are prompt and quickly for resolve your problems with your registration and insurance. the service is very fast and the insurance has an excellent cost.
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September 2023 by Jacqueline S.
A big facility, loads of paper maps for cities and communities also states and countries. No more Guide Books are printed - check online. Often a line to get what you need, but it goes quickly. Since you can also do many services of the DMV (NOT license or drivers test taking) this place can save you time / frustration rather than going to the DMV.
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September 2023 by Melody B.
Excellent service. Worth every penny to have AAA!!!! I was in and out in 15 minutes! When you walk in the door you are greeted and shown exactly where you need to be for prompt service!
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September 2023 by Kuval R
Melanie and Craig was really helpful, quick and answered all my questions!
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September 2023 by Adri F.
Mackenzie: why tell me to email with name, contact info and membership number so that we can speak directly, yet never call? A perfect example of AAA customer service lacking.
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August 2023 by Daniel Lee
Highly effective branch. Got in to apply for an international driver's permit, out within 5 minutes. Great team.
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July 2023 by Roger T.
Service was fast and smooth. Staff was friendly and courteous. No long line wait llike DMV. Easy parking and no appointment needed. Highly recommended take care DMV paperwork and avoid going to DMV office to save time.
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July 2023 by Robert K.
I needed to renew my car registration. I'm so glad AAA has a DMV at this location. Unlike official DMV offices, there are no long lines here. The staff are friendly and are extremely efficient. The only thing is, you must be an AAA member. However, just after one tow and you'll realize it's well worth the annual membership.
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June 2023 by Megan A.
This location is always too busy and poorly allocates their staff. Can show up at 9am on a weekday and there's already a line and 1 hour wait. I visit for DMV services and they really need to add a second window. It's obvious that it is the most frequently used service at this location, the DMV line is out the door by 9am on any weekday, and their little insurance line is empty. I visit the Redwood City location - have never waited more than 10m there. Not sure what's going on with the Daly City AAA logistics, but they could use some work. AAA Daly City manager you should contact your peers across the bay and figure this out. Add another DMV window to your location, look at where your location derives most of its revenue and staff accordingly. I refuse to visit this AAA location because of the awful wait. Highly suggest going to another one IF you require DMV services.
