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November 2023 by Jason Taylor
Recently, I inspected my vehicle at AE Motor Towing & Auto Repair Inc. This shop provided an exceptional level of service from beginning to end. When I entered the store, the workers were friendly and attentive, greeting me and addressing my concerns promptly. In seconds, Andre checked me in, and Omar assisted me with my car's problem.In assessing the damage to my car, Omar spent a considerable time thoroughly inspecting the vehicle and explaining the issues to me clearly and understandably. Despite my doubts (due to a recent accident), he double-checked and physically demonstrated that there were no problems with my vehicle appropriately and professionally. In addition to the primary cause, Omar inspected the entire car and found other minor and major issues I was unaware of.As a result of the initial assessment, Omar provided a detailed breakdown of the necessary repairs to enhance the performance and longevity of my vehicle. What impressed me the most was their commitment to prioritizing essential repairs while offering options for non-urgent services based on my budget and preferences. Their transparency and honesty throughout the process made me feel comfortable with their recommendations.Overall, I had a positive experience with AE Motor Towing & Auto Repair Inc. My expectations were exceeded in terms of communication transparency. I highly recommend AE Motor Towing & Auto Repair Inc. to anyone seeking automotive service, whether for routine maintenance or repairs. In the automotive industry, they are a standout choice due to their dedication to customer satisfaction and your vehicle's well-being.Services: Vehicle Inspection
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October 2023 by Thomas Ybr
Went for the 1st time for a recently purchase 2001 Ford Excursion with a broken water pump. Alex found the issue in 5min and gave me an appointment for the same week. I retrieved the car fixed and running great. Bill was even a bit less than quote. 6 month warranty. Gave me a ride back to my office when I went to bring the car for the fix. In a nut shell highly skills, great service and fare price. Highly recommend !
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October 2023 by Karla Calixto
I came to fix my truck’s motor and they did a great job. They explained everything in detail of how they would fix it and how much it would cost, which wasn’t expensive. It didn’t take a long time which was great. Overall amazing job would recommend them.
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October 2023 by Josefina De Luca
Alex was ready to help us get our only car fixed. He was fast quoting and super friendly. He had it ready in 2 days and went above and beyond by picking us up from the bart station! :)
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August 2023 by Kat D
Amazing service, fair prices and responsive staff—if you need work done, this is the place to go! They helped my elderly father when his diesel van broke down, and got the work done quickly—even finding other issues and solving them as well! If I could give 10 stars I would do so!!Services: Transmission
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August 2023 by Theodore Vecchione
I don't typically write reviews, but I really wanted to share the positive experience that I had at AE Motors recently. I brought them a vehicle with an evaporation system leak. They were able to diagnose the issue (smoke machine) and fixed it. I was really impressed with how reasonable the cost for this was. I'm pretty sure it could have been much more expensive somewhere else. Even more importantly, I found Alex and Omar to be genuine, honest, straightforward and trustworthy. I'll definitely be returning to them in the future. In case you are looking for a mechanic, the other reviews of AE Motors here on Google are legit!
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August 2023 by Jay Mor
Alex is the man. He went above and beyond to help me put a new engine in my son's car. Excellent mechanic with honest prices and very knowledgeable on car repair. Also has towing service. Can't go wrong with AE towing and repair. Highly recommended.
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August 2023 by Andy Jiang
My car had all four wheels stolen, but ae motors was able to help me out. Great customer service. Kept me updated and helped me the whole time. I was able to get my car fixed quickly thanks to ae motor!
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August 2023 by Nicu Listana
As someone who is usually concerned about car repairs I often worry about how much repairs cost. Luckily I found AE motors’ Alex and Omar who offered the service at a transparent and reasonable price.When my engine light turned on, my OBD scanner came out with a p0441 and a p0455 code. I don’t know much about cars so I looked online and usually these codes are related to the evap system, which is usually pretty complicated to identify. We found out that the issue is on the EVAP canister. The most cost effective way to fix would be to replace my original canister’s purge valve, but unfortunately it is very difficult to come across. I appreciate Omar’s level of understanding and transparency of what the fix could entail. He diligently looked out for parts that are available on the market and evaluated options in order to lower the cost for me without compromising quality.Aside from Omar’s thoroughness, I would also like to mention that Omar helped me look for a backpack which I thought I lost when I dropped off my car (I tend to forget about things every now and then). He checked the cameras and told me he could not find anything when I came back to pick up my car. Eventually, I found out that my backpack is in the Popeyes next door where I had lunch after I dropped off my car to them.Finally, Alex flexibility helped me meet the cost of parts and labor. I paid them through Zelle. I would recommend paying by check if you are looking to save some money with the credit card fee.AE Motors is a service I can trust because they work with integrity and they make sure that you are safe for the road.
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August 2023 by Dawn Zapata
My family and I were traveling across the country and our car stalled. We were recommended to AE by the area Nissan dealer, who had a computer failure. That failure was a blessing to us because the gentlemen at AE were amazing!!! They didn’t stop until they identified the problem. They explained everything fully to us and did a lot of testing to ensure everything was addressed. It put our minds completely at ease. The prices for their work were also very fair. They were pretty busy when we arrived and didn’t have to fit us in, but did because they knew we really needed the help. Thank you AE! I highly recommend their service!Services: Auto engine diagnostic
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August 2023 by CEO Operations
The owners of this shop Omar and Alex are both very honest and they always render 5-star service at a very reasonable price. Most repair shops I'd been in the past, including the dealership, are so dishonest and their charges are ridiculously unreasonable for a simple repair that they will describe to you as difficult.
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June 2023 by Jonathan Thomas
Alex was really nice and helpful. I came in for an oil change yesterday and he let me know that my brake pads needed to be replaced. I was able to come in today and get them fixed. It was quick and convenient. He’s definitely a very trustworthy mechanic.
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May 2023 by seng beni
I have been afraid to go to auto shop because it can be challenging as woman sometimes. But today, I had an awesome experience at this place. The team were very nice and humble. Alex is kind enough to come check my old car and took care of the problem proficiently in a few minutes with a very reasonable price!!! I’m absolutely impressed and it will be my goto place for the future maintenance. I have already recommended to my other girl friends about this place!
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May 2023 by Brittiny Filbert
Great experience. I was having issues with my battery not starting(1yr old battery) and initially was told by another auto shop that I had an alternator problem. Luckily they did not have the part so I had to go to another auto shop which is why I came to AE motor towing. Every interaction whether it was by phone or in person was exceptional. After leaving my car at the shop they realized that it was not actually an alternator problem but another car part that needed to cleaned. Their integrity shaved me money. I would definitely recommend AE motor towing to anyone. Thank you AE motor towing! I will definitely be back with any future car problem I have.Service: Auto battery maintenance
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May 2023 by susana escobar
Alex and team were great! If you are looking for an honest mechanic- I recommend that you bring your vehicle to AE Motors Inc..Alex explains in detail about the problems with your car. Prices are also reasonable. Thank you again Alex & team. I will definitely continue to do business with you.
