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November 2023 by Ozzie C.
They were really good people walked in to get some parts for my daughters dryer the The man there was really cool helped us out and gave us a good deal
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October 2023 by joaquin magni
Called and gave him the part number, said he had a few in stock. Came to the store and he shows me the part and says its just like the other part, i brought the belt with me and it wasn't the same and he tells me its what it is and goes to the phone. Blows me off. Wont look up anything or try to figure it out, waisted time with this jerk! Go anywhere else!!
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June 2023 by John Paul Poritz
Excellent service, bake element replacement worked perfectly, Leo even offered me a donut. Nice place.
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March 2023 by jane f.
The fan belt on our dryer broke. We fixed it once a few years ago using online videos. I remember it was more difficult than viewed now on the YouTube videos. We had the difficult choice of cleaning up the garage to make a path to move in a new dryer or try to fix it again. One of the parts (pulley) did not look like what was in the videos. As soon as I opened my hand the clerk told me that Whirlpool replaced that part with another with a wheel. He was helpful and polite. It was much appreciated. He told me likely causes of the belt snapping. I was surprised that the price for the two parts with tax $32 were no more than what I saw online, in fact less than at some. We will return for other things we need in the future.
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January 2023 by a y.
I lucked out coming here. Needed a water inlet valve for a viking dishwasher and they didn't have the exact part but something that was very similar. There was a chance it wouldn't but it was worth the risk but in the end it worked out and am greatful for their knowledge of cross brand compatibility with parts that could possibly work with other models.
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December 2022 by Duane Wilson
Great place! Staff are very helpful and direct with information. (Ask the right questions) If you're looking for an instant buddy you should go somewhere else. The internet is full of sites that you can chat with a rep online and give you that experience. These guys have saved my my butt on several occasions, whether it was having the right part in stock (and they're relatively convenient to get to) or offering a helpful tip for a suitable walk around. Thank you for being there! It's not easy for neighborhood stores in this day and age.
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December 2022 by james significant
Went to this place because of the good reviews, but in reality that was not the case. I asked about the price of the spare part and gave the model number etc. He quoted 20-30 dollars but the item cannot be return. I did some research on the part it cost approx $120 online but you can return. I thought since it is $20-30, it is worth the risk.So I drove all the way down to this shop, he then told me the parts was $210 !?!? I thought I misheard the quote and asked again, he said it is $210. I told him that I called the store before and was quoted $20-30. He immediately brush it off by saying it was not him.Do yourself a favor and order it online, not only it is cheaper, some store even accept returns.Overall it was a bad experience, the owner seem arrogant and did not offer any help and say it is company policy. I have been to other store where the owner tries to help you to identify the problem as much as possible. After all that is a value a shop can offer where online store can't.I just don't understand how it can have 5 stars review.
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June 2022 by James S.
Went to this place because of the good reviews, but in reality that was not the case. I asked about the price of the spare part and gave the model number etc. He quoted 20-30 dollars but the item cannot be return. I did some research on the part it cost approx $120 online but you can return. I thought since it is $20-30, it is worth the risk.So I drove all the way down to this shop, he then told me the parts was $210 !?!? I thought I misheard the quote and asked again, he said it is $210. I told him that I called the store before and was quoted $20-30. He immediately brush it off by saying it was not him.Do yourself a favor and order it online, not only it is cheaper, some store even accept returns.Overall it was a bad experience, the owner seem arrogant and did not offer any help and say it is company policy. I have been to other store where the owner tries to help you to identify the problem as much as possible. After all that is a value a shop can offer where online store can't.I just don't understand how it can have 5 stars review.
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December 2021 by Dave Kieffer
Let’s face, you never think about PARTS STORES. You don’t see PARTS STORE billboards – let alone TV commercials. But when some part in one of your many appliances has failed — worn out or whatever — you need a good parts store — NOW.This store stocks all kinds of parts – for stoves, frigs, washing machines, dryers, vacuum cleaners, etc. The thousands of parts are stacked in the back. Unlike most parts places that are cluttered and even dirty, the front is open and spotless – with only a few common parts on display to assure you that you’re in the right place.The business is run by a husband-wife team. (I assume she’s the one who makes the place look so tidy.) In any case, Daniel really knows brands and machines and parts, but his computer tells him what’s in the back and where it is. (By the way, he looks like a Marine or a football player, but he’s friendly and very helpful.)If you must replace an obscure part, he can typically have it for you the next day. (That was the case for a part for an LG washer. Daniel texted the next morning to tell me the part was ready. Great service.)
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December 2021 by Brad Sitton
Very helpful. Now I know the difference between a thermocouple and thermopile and what voltages to expect.
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December 2021 by Esdras Tl
They had the right part for my dryer
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December 2021 by Dave K.
Let's face, you never think about PARTS STORES. You don't see PARTS STORE billboards - let alone TV commercials. But when some part in one of your many appliances has failed -- worn out or whatever -- you need a good parts store -- NOW.This store stocks all kinds of parts - for stoves, frigs, washing machines, dryers, vacuum cleaners, etc. The thousands of parts are stacked in the back. Unlike most parts places that are cluttered and even dirty, the front is open and spotless - with only a few common parts on display to assure you that you're in the right place. The business is run by a husband-wife team. (I assume she's the one who makes the place look so tidy.) In any case, Daniel really knows brands and machines and parts, but his computer tells him what's in the back and where it is. (By the way, he looks like a Marine or a football player, and he's friendly and helpful.)
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October 2021 by Shawn L.
I feel lucky to have these guys in my neighborhood. Sometimes when you take apart your appliances and find out which part is broken, you really don't want to wait for some online store to ship the part to you. I was able to get the coil I needed here and fix my gas dryer right away.
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September 2021 by Jamie P.
Thanks to the guys at Appliance Parts Experts, our old Maytag dryer is up and running again. They were super helpful and pleasant to deal with, and had exactly what we needed to diy the repair. Please support this local business!
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August 2021 by Matthew D.
WOW .... Outstanding customer service!!!! I was calling around places in search for a particular part for my mother's washer machine and someone didn't carry it in stock, but they provided me a phone number in reference to this location and said they may have it. I called and spoke to a person by the name of Daniel and he informed me they had the part in stock. YAYYY!!! Daniel double checked to ensure I had the correct part and reference and everything. I was so happy and lucky that they had it. He held it for me till I arrived to pick up in person. When I walked in I was greeted and felt welcomed in immediately. As soon as I started speaking to say I'm here for a particular part he already reached over and grabbed the item for me I was in search for... lol Daniel recognized my voice They are a family business from what I gathered, because I got to meet his wife that was very welcoming and friendly while they were ringing me up for my item. The item I purchased was great quality and OEM for my model. He carries quality stuff and he gave me a great rate for what I purchased. Their prices are great and more importantly fair. While checking out I realized I may possibly need another part for my personal dryer that I have been procrastinating on and when mentioning it to him regarding my experience of issues I'm having with my dryer... Daniel went above and beyond in breaking down the possibilities of what is transpiring and took the time to find the parts that is needed for me that he can see about ordering if not in stock. I didn't want to hold him up, because they were closed at this point and so I said not to worry I'll reconfirm tomorrow once I double check my model number and he took my information down to follow up with me with any information he finds on his end. I appreciated that. He is very knowledgeable and experienced. I should also mention my part came with a 90 day warranty which is awesome. If anything is wrong or breaks they will replace it at no cost to me. WOOT WOOT! Can't get no better then that! Thank you Daniel for all your help, patience, and going above and beyond for me.
