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August 2023 by Tod I Z.
This place is the BEST in the Bay Area for auto body work I have taken cars here for about 5-6 years. Every time, their work was exceptional and price was very reasonable . They take great pride in their work. Mike (The owner-operator) is A--1.
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August 2023 by BASSEM YOUSSEF
The worst body shop I have seen, the father make the deal and no respect for time at all , and very bad and ugly finishing for my parts. I need to do it again outside. After 2 months he remember that he had my parts.I don’t recommend anyone to make deal with that body shop.
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July 2023 by Artem
The repair was great and in time, also the prices are fair and not overcharging like other shops around
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April 2023 by Christine Y.
I got into an accident Monday evening in SF, and had to get my car towed to an auto repair shop asap. Thankfully, Michael picked up and said I could drop it off anytime before 7pm. Michael was great at texting and calling with updates on my car. My poor car was in the shop for about 4 weeks, but when I got it back, she looked brand new! Going to an auto body shop definitely leaves me feeling like a fish out of water, but Michael made the process as comfortable as it could have been. Def recommend!
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February 2023 by Lars Shiao
I came for repairs last week, then made an appointment with Hertz for car rental. Michael said he will drive me to the car rental on 1/27/2023. Everything was a pleasant, until 1/27/2023.On 1/27/2023 I drove over and Michael wasn’t there. Michael was not picking up his phone or responding to text messages. Garage was filled with the smell of cigarette smoke and I parked inside the garage.Shortly after, an elderly Chinese man (the head mechanic, apparently) greeted me and said he will call Michael. I went inside the car and he walked by and kicked my car on the headlight while I was inside!Then the elderly man agreed to drop me off at Hertz rental (3 minutes away) only to go to the wrong direction and came back to the garage in a full circle. I said I was in a hurry because I’m working today, but he insisted that he needs to go back to the garage to chat with a colleague.I immediately drove back home in my car. I don’t think I need to explain why this shop deserves a bad rating.
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January 2023 by Xiao Ýao
I came for repairs last week, then made an appointment with Hertz for car rental. Michael said he will drive me to the car rental on 1/27/2023. Everything was a pleasant, until 1/27/2023.On 1/27/2023 I drove over and Michael wasn’t there. Michael was not picking up his phone or responding to text messages. Garage was filled with the smell of cigarette smoke and I parked inside the garage.Shortly after, an elderly Chinese man (the head mechanic, apparently) greeted me and said he will call Michael. I went inside the car and he walked by and kicked my car on the headlight while I was inside!Then the elderly man agreed to drop me off at Hertz rental (3 minutes away) only to go to the wrong direction and came back to the garage in a full circle. I said I was in a hurry because I’m working today, but he insisted that he needs to go back to the garage to chat with a colleague.I immediately drove back home in my car. I don’t think I need to explain why this shop deserves a bad rating.
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January 2023 by Houssin X.
Very rude and disrespectful head mechanic- possibly racism. I came for repairs last week, then made an appointment with Hertz for car rental. Michael said he will drop me off at the car rental on 1/27/2023 after I drop my car off at the shop. Everything was a pleasant, until 1/27/2023. On 1/27/2023 I drove over and Michael wasn't there. Michael was not picking up his phone or responding to text messages. Garage was filled with the smell of cigarette smoke and I parked inside the garage. Shortly after, an elderly Chinese man (the head mechanic, apparently) greeted me and said he will call Michael. I went inside the car and he walked by and kicked my car on the headlight while I was inside! I was pretty annoyed when he did that but figured I'm getting a comprehensive repair so it doesn't really matter. In hindsight I should have left and went to another shop right there and then. Then the elderly man agreed to drop me off at Hertz rental (3 minutes/5 blocks away per google GPS) only to go to the wrong direction and came back to the garage in a full circle. I said I was in a hurry because I'm working today, but the elderly man insisted that he needs to go back to the garage to chat with a colleague. While he was chatting, I was getting impatient because he was very disrespectful and knew I was in a hurry so I told him I need to go get my car rental because my Hertz Rental appointment was already 20 minutes late as I was waiting for Michael. The elderly man then explained to me that he was doing me a favor by agreeing to drop me off. I drove back home in my car. I don't think I need to explain why this shop deserves a bad rating. I can't comment on the quality of auto service but based on the way the head mechanic treated me and my car, I'd stay away. I also highly suspect the purposeful disrespect was because I'm a young asian man. This is one of the worst experiences in my life and going to DMV is a 5 star experience I comparison. It's bad enough to discriminate, and it's also plain shameful to discriminate against your own race.
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November 2022 by Nicholas Griffin
Lives up to high reviews. Checked with a few other shops and glad I ended up here. Fair prices and straightforward assessments.
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February 2022 by Doug L.
The owner of the shop is racist towards Chinese customers. I took my car in, the owner saw me and ignored me, then he walked to the restroom. Waited almost 20 minutes before he came out. He saw me and just walked by ignoring me again. I told him I wanted to get my car fixed and then another Caucasian guy just came in the shop decided to cut me and the owner immediately attended to the Caucasian customer despite I waited 20 minutes. I waited another 10 minutes and got fed up and told the owner to move his car so I can drive my car out and go somewhere else that respects their customers. The owner is the older skinny Chinese guy. This kind of double standard of treatment based on race really needs to stop and Chinese are notorious for giving preferential treatment to non-Chinese while discriminating against their own. But his younger staff that I spoke to are actually fine people but still I urge you not to do business with this shop especially if you are Chinese as your money will be going to a racist owner that discriminates against Chinese customers. I brought my car to the shop next door and they gave me excellent customer service.
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December 2021 by Derrick L.
Had a few dents and deep scratches on my car from a car vs concrete post reenactment of the Titanic. Michael took care of it in 3 days and even during Christmas week. Awesome job!
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October 2021 by Eric T.
Great experience overall! Had some damage from an accident plus some old scrapes etc, they gave me straight advice on what can and can't be fixed and to what level, came in with a good price for the scope of work, and then did a fantastic job in a day less time than they promised.
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September 2021 by Thomas P.
My 1995 Ford Ranger needed to have the roof and hoof repainted because the paint was beginning to peel off. The truck also needed protecting from the elements because it is parked on the street in a very foggy neighborhood, with lots of salt, wind and salt in addition to the fog. I checked lots of auto body shops and Michael was very friendly and easy to work with. His price was very reasonable and I felt confident that his company would do a good job. I was right. I find that it is important to be able to have a good working relationship with someone who is doing any kind of repair to my car, or with any other kind of repair, and Michael was certainly professional and honest. There were no gotchas or addons to the quoted price. The paint job was excellent and the quality of the work was even better than I expected. The truck looks great and I feel confident that it is protected from what I hope will be a non-drought rainy season.
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July 2021 by Danny Do
Great shop. Bring my car here Everytime if I have a fender bender.
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September 2020 by Masato T.
The staffs very helpful specially dealing with the insurance the solution are Great and they did very good job from the repair.
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September 2020 by Ronald V.
I came here to get an estimate since my car got involved in a hit and run. Michael gave me a great price but I still wanted to shop around to see if I can get a better price. After shopping around for a few weeks I couldn't find one shop that came even close to his estimate! His price was a $1000 cheaper than any other shop I went to. The quality of the work was excellent and the paint matches perfectly. I couldn't be happier! I brought my car in Monday morning and he said it would take about 4 days. I got a call on Wednesday afternoon telling me that my car was done. Great service and quick turnaround. I'll be taking all my cars here and referring all my friends in the future. Thank you Michael, I couldn't be happier!
