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December 2023 by Anthony Sebbo
The services I've received from this office, especially at the hands of Genevieve, have been nothing short of amazing. This was my first time starting an auto insurance policy all on my own and it could not have gone smoother! Genevieve was wonderful to work with, answered any and all questions I had (and there were plenty!), carefully broke down all aspects of the policy I was signing up for, and provided me multiple detailed quotes to tailor the plan toward what I was looking for. I would absolutely recommend this office to anyone looking for insurance. I look forward to working with Genevieve in the future!
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September 2023 by Mimi Pham
Genevieve was really helpful and hands-on when I had an issue with my auto policy.
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December 2022 by Pauline Metayer
Genevieve Martinez is the sweetest person to work with! She made this daunting process smooth and pleasant. Thank you, Genevieve for your sweet personality and helping my family find the right coverage!
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August 2022 by Esmeralda Ramirez
(Translated by Google) Mayra Gutierrez and David Chacon treated me excellently and guided me in a simple and clear way, now I am sure. Thank you(Original)Mayra Gutierrez y David Chacon me atendieron excelente y me guiaron de una manera simple y claro ahora estoy segura. Gracias
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August 2022 by JP Hercules
I'm very happy with my agent, his office staff and my coverage. Full disclosure: I used to work at the 25th St (Mission office) so I know that I can count on them at this office as well. wouldn't want anyone else handling my insurance.
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March 2022 by J Hercules
I'm very happy with my agent, his office staff and my coverage. Full disclosure: I used to work at the 25th St (Mission office) so I know that I can count on them at this office as well. wouldn't want anyone else handling my insurance.
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March 2022 by Giselle Diaz Puerto
THE BEST! EXCELLENT CUSTOMER SERVICE.
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August 2021 by Zoe K.
Imagine if you will. You start a new job knowing very little about the intricacies of the different types of insurance policies businesses have to have particularly those dealing with city contracts. The new boss wants you to "organize" the various policies he has for his (multiple) businesses. He says, "here, this is my agent. just email them what you need." I decided an email wasn't going to cut it and made the call instead. I needed a real conversation to understand which policies he had, which he needed (i.e. workers comp), and which he no longer needed (like for the storefront which closed over a year ago). I made the call. Genevieve answered. And then my world changed for the better. Genevieve helped me successfully navigate the six existing policies, remove two, and add three more. Words like aggregate, "millions of dollars of liability", underwriters and "user fund assessments" were thrown around and Genevieve made sense of it all for me with super speedy turnarounds. So, after all this do I know a lot more about business liability insurance and workers comp policies? Well, I have a much better understanding of what aggregate means, and best of all? Genevieve made me look good in front of my new boss. And if they can dissect, interpret and arrange all these different kinds of business policies as well as they did for us, I have to assume that someone's personal auto insurance would be a cakewalk for them.
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February 2021 by Gloria Celina Bonilla
(Translated by Google) Excellent ?(Original)Excelente ?
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January 2021 by Zach C.
I've been using David's office for 10 years. They're always great and very responsive. I highly recommend. They make everything incredibly easy and the few claims I've needed to make were a breeze. I never thought I'd leave a Yelp review for my insurance agent, but that's how much I trust them.
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January 2020 by Brandy Contreras
David and his team are wonderful and Genevieve, specifically, is simply the best. They are so responsive and make things incredibly easy for you. They have great suggestions to make sure that your coverage is the exact right thing for you and they are always available to help. I highly recommend them.
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October 2019 by Ken M.
We've been working with Bardia for awhile and we have all our insurance through State Farm. He's super responsive and not shy about getting on the phone to chat and is genuinely concerned about our family's best interest. In addition, he's always find us the best rates, which we shop around.
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October 2019 by Cedric B.
Facts: Windshield Glass Insurance Claim deductible $250. Average Actual Repair Cost: $200-$220 (carefully researched) After the Repair - THE COWL GRILLE RAIN TRAY PANEL was not sealed by the JSL glass installer until now. The agent's representative were not supportive and understanding of the insurance need and concern. Another s***** born. BEWARE! You pay each month in good faith they don't do their job. The only reason there's a star because it won't post without it. It should have been a thumbs down. After posting this review. There's a childish notice. See for yourself! The client who may have had unhappy experience with the office staffs just did not bother to make a comments.
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October 2019 by Andrew L.
Can't say enough about Bardia and David Chacon. Bardia is always there for me and my wife, answering the phone and taking care of me like a VIP. Insurance is usually something you buy and forget about but these guys.... when you need them they are right there for you even offering advice to save me money! Thanks guys. Six stars!!
