-
December 2025 by Enrique Olivas Jr
I called fed ex and I can't talk to customer service.Just the answering machine
-
November 2025 by Rey Buzon
The establishment is inside the walgreens store a section at far left near passport photo area
-
October 2025 by Thant Zayar Htut
Absolutely awful service, left me waiting for 15 minutes just to drop off a package thats been packaged and labeled.
-
October 2025 by Andre V.
No envelopes available for purchase. You can only drop off your package if it’s ready to go.
-
July 2025 by radha karki
My package was supposed to be delivered on Friday July 18, I gave them a clear instructions to call from the call box, but they never tried, also the main door was opened but they don't want to come up, they just put the the note we tried to deliver. Just wanted to ask what type of try was that you didn't follow the instructions and even the door was opened you don't want to come up. Should I need to wait all day outside at the day of delivery or what? Also why can't I pick up from there location when the failed to deliver?
-
June 2025 by Cheryl E
Inside a Walgreens, very small, very limited services, no printing or scanning, overpriced, bad staff
-
April 2025 by 歐里Olie
The female staff at this location did not make any special effort to assist new customers. Even the previous customer, who wanted to take an ID photo, was not properly helped and ended up leaving visibly frustrated without getting their photo.
It was our first time trying to print photos, and we weren’t familiar with the computer system. The female employee simply told us to operate the computer ourselves. After trying to figure it out on my own and asking for help, I waited a long time without getting any response. There were at least two employees walking around, but it was unclear what they were actually doing.
Eventually, the computer even asked to “access” my phone for the photo transfer. I didn’t feel comfortable proceeding without knowing whether my privacy would be compromised, and since I still hadn’t received any assistance, I decided to leave.
I don’t recommend coming here for printing or photo services — the staff clearly lack proper customer service, and you likely won’t get the help you need.
-
April 2024 by WestCoastRegular
This location is NOT 24hrs. It is also NOT a full service FedEx facility. It is a waist of time! Dont lose your business over thai place!
-
April 2024 by WestCoastCruiser
This location is NOT 24hrs. It is also NOT a full service FedEx facility. It is a waist of time! Dont lose your business over thai place!
-
April 2024 by MJ J
This location is NOT 24hrs. It is also NOT a full service FedEx facility. It is a waist of time! Dont lose your business over thai place!
-
March 2024 by Aaron Sarazan
It’s great when they bother to work the counter. I even went to the front and had them call somebody on the intercom and nobody showed up.Decided to drive an extra 10min to a dedicated fedex location instead
-
January 2024 by SerenitySF S.
Horrible! Pharmacist Saba - most incompetent egomaniac pharmacist ever! Absolutely incredible! Went in person, was given wrong medication after having verified that it was available for pick up. I get home and have to call back no less that 12 times to get them to help but to no avail - first doesn't know what medication should be available, then doesn't let me talk to tech who had just told me name of medication; I have to call back to speak to the store manager to let me talk to the tech to get the name of the medication; the tech is afraid to talk to me because she is intimidated by pharmacist who still insists she knows best what is going on. Finally the tech gives the name of medication, then transfers to pharmacist who hangs up on me. Again have to call back the store manager to get me to pharmacy because they are not picking up. Finally pharmacist Saba attempts to process medication but then says her computer is too slow and that I should call in the morning and hangs up. Again, I have to ask store manager to go help pharmacist Saba with the computer, she then again hangs up on me. And, same process repeats several times- finally computer processed and says she'll check if medication is in stock (which had previously been verified was in stock and ready for me to pick up - and again pharmacist Saba hangs up on me. I call yet again and go through store manager because Saba is not picking up in pharmacy or pick up and hanging up. Now pharmacist Saba says they don't have medication in stock. It's been more than two hours - never in my life have I ever experienced such outright malicious incompetence! Absolutely horrifying!
-
October 2023 by Liz B.
Walgreens is suppose to be open 24/7! Don't be fooled. Last night, I had trying meds for my post op pain control but I could get any person to answer the phones. I was in the hospital trying to assure, I have the meds for severe pain. I was on "hold", for the 2 customers ahead for 25 mins. I was then told they were 24/7 closing early! This is not the first time that this 24/7!closes early. I called several times to get updates from anyone but again the "hold time for 1 customer ahead" were absurd! Finally I get a real person, can't give me any information about the "real pharmacy hours today". Now, at home, I am so stressed that my son in law waiting for the prescription that was sent at 6 and is still not done at 9:30. He is told to wait or he will not be able to go the meds. 9:50 he is told that they can not release to him. I sent the photos of the Home Orders Post Op care. They said they are closing at 10 pm. I don't what my son in law, the medication were release to him. Customer service at this location has never been great but the 24/7 has kept me as a customer. I gave 2 stars because a previous time, a female was kind that to rush a home delivery of meds that were supposed to have picked up. If you have to use this Walgreen WestLake location, VERIFY THE OPEN HOUR! Also, their in store wait line is horrible. I DO NOT RECOMMEND THIS WALGREENS LOCATION. I hope this review spares you stress
-
October 2023 by Elizabeth C.
Worst pharmacy experience ever. You wait in line for Pharmacy drop off. You gave the person the medication as well as insurance information. She tells you that she will expedite the process. Hoping it will be faster. So you wait in the pick up line. Then, once you are in pick up line, they can't find your information so they send you back to drop off line. I had to do the process again. For some odd reason, these people are running around as if they need two people to help one customer. This place is a mess. I don't even know how they are still operating. This Walgreen was my go to when I was younger but now, it was a mistake sending my meds here. You have people complaining left and right and yet management doesn't do anything about it. Hire more staffing and actually train them so you don't have two technicians helping one customers.
-
October 2023 by M Y.
Worst pharmacy experience. Worst ever managers to run the store with no customer service skills at all. They don't know how to deal with customers. They need training!!!
