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March 2024 by Miguel Marquez
Excellent service and they provide me a brand new vehicle very efficient and helpful to get me around the City
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March 2024 by Mary McDevitt
Danny was fantastic! Professional and informative. Hertz is very lucky to have a gentleman of his character in their employ. I will definitely be back to this location and to Danny.
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March 2024 by Rich Caron, Jr
Yes I've been running from here for a few years now. They're very pleasant and professional employees, the cars are priced fare. They keep them very well maintained and clean. The last four or five times I read the Chevy bolt that was the first time driving an electric car and I enjoyed it. This last time I upgraded my rental KIAa V6 that car was very sporty. THANKS TO DANNY GOMEZ CARRETO he recommended it and it was worth the wait they got it there on time but I got there early. Him and the other lady at the counter are always got a smile on their face and greet you with hello.I'll going to keep coming here I'm very pleased with Hertz. I gave him five stars but if you had 10 they would have got 10 thank you and keep up the good work. Richard
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February 2024 by Ray Mitchell Stevens Sr.
They are great
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October 2023 by Shrawan Bhandari
I dont understand why showroom had hired such a arrogant employee like her Ariane. Will never visit this place again.
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October 2023 by Nabin Thapa
Have never seen this kind of service in my life. I will never visit the showroom again until she is working there.
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October 2023 by David Davenport
Friendly employees but very slow and understaffed on a weekday morning. No recognition of my President's Circle status. Had a standard-size gas car reserved but was given a Polestar 2, which is a compact EV. No other cars offered. Vehicle had 33% charge and we were told good luck. Charging infrastructure is sorely lacking, so after an underwhelming trip across town, we parked it and borrowed somebody's car for the week. I'll avoid Hertz now that they stick you with non-Tesla EVs.
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October 2023 by Pray Live Laughter Desire Bountiful
Her name is Ariane she's the Manager and a scammer that works at Hertz Rental car located on 7046 Mission st Daly City she charged my credit card $1088.00 plus she also charged my auto insurance company $890.58 for a rental I had for 20 day priced at $43.55 a day do the math. Please check your credit card statements if you have been to this location
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October 2023 by Sennaca Elder
This Ariane, the supervisor/manager who works for Hertz rental car at 7046 Mission St. Daly City seems to be a scam at Hertz rental. The bill 43.55 a day for 20 days, total $890.00, then Ariane turned around and added another fee for $1088.00 on my credit card and can't tell me why
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September 2023 by Mark Epstein
Truly disappointing. I had a Tesla 3 long range vehicle reserved for pick up at 4:30 pm. I walked onto the property at 4:50 pm only to find that everything but the office door was closed and locked. I was quickly advised that they didn't have any Teslas available and then was rushed to accept an alternate vehicle. The employees were more concerned about getting off work at 5pm than they were about the quality of the customer service they provided. To add insult to injury, I just saw that Hertz charged me $41.34 for failure to cancel my reservation.
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August 2023 by August C.
this is more a review of Hertz as company than this particular location. they rented me a car they had reported stolen in the state of Arizona so while I was on my road trip I was pulled over through a felony stop despite having the key to the car and a rental contact for the vehicle. I have subsequently read of other people having the same thing happen to them. This is unacceptable Hertz please do better
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August 2023 by Alexandra Beretta
Let me say that the staff here was lovely. Professional and courteous. There is a managerial issue in that they are severely understaffed. Waited over an hour on a Tuesday morning for a car (no special requests, no unique problems). Picking up a car you already have a reservation for, should not take this long.
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August 2023 by John Zhuang
-1 star. Slow service.-1 star. Got the car with an empty tank (61 miles left)-1 star. The car was gross…+1 star. Staff were nice.+1 star. Despite how gross the car was, the white Camry was fun to drive.Let me put this into perspective for you…WARNING: gross description.Go in the car. On first look it seems fairly clean. But after driving off. I realized there was a piece of booger/earwax on the Sun visor when I pulled it down. I try to ignore it so I can clean it later when I get home. But then I started noticing it everywhere. Small piece!!! EVERYWHERE. The cup holders, the window controls, the dashboard, the hidden compartments, etc….I m sure this wasn’t the car rentals place’s fault. But the previous owner’s…. But maybe they could have inspect it a little better. This is by far the worst and grossest experience I have ever had anywhere.When I got home. I whipped down the whole interior. ??I didn’t tell anyone of my friends who I picked up with this car cuz I didn’t want to gross them out by it.But other than that…+1 star. Staff were nice.+1 star. Despite how gross the car was, the white Camry was fun to drive.
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August 2023 by Audrey L.
I received MULTIPLE rental cars from this Hertz location, my company car had a lot of auto body/repairs needed in the last couple of months.I've interacted with Hanak (apologies if I misspelled his name) and Paul. They have great customer service and made my experiences at this location seamless and easy.Thank you, Hanak & Paul!
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July 2023 by Kf K.
You when you pay for your rental car, they don't have a pick up line to get your car . do there want a point to reserve you still have to wait in a long line if your not a gold member
