-
December 2023 by Riker G.
this lady with blonde hair, middle aged women kicked my friends and i out because she got so many complaints of us making a mess. guess what? we went in twice and we made no mess! the most we did was be a little loud and i would have left if she told us we were being too loud. but no kicked us out. we told her we were doing nothing. we also threw one plushy at another friend but we put it back and it wasnt a huge mess. they need ti have security cameras if they dont have them already. and they need to guve solid evidence that it was us. horrible way to handle accusations!!!
-
October 2023 by Carla Cruz
I love this stores since a long time ago so I don’t have anything wrong to say about them because every time I’m at one, the products are incredible and the staff is kinds and helpful.You will always find a place where you can buy 3 products and pay just one of them. I always find something that I like.They tend to give hot cash with your purchase which you can use from certain date to certain date.
-
October 2023 by Jen
I was walking around in Hot Topic shopping the selection for fun since I love the new merchandise that they bring in. Unfortunately, on 09/24/2023 I overheard a loud conversation that prolonged for a long period of time about a troubled guest by some employees, a manager of Hot Topic and mall security by the registers at 5:18PM. The manager was complaining with his employees about a customer who was complaining about a return she made or purchasing an item that she may return later. Loudly by the registers, it was unprofessional and demoralizing to hear a manager act as such on the sales floor with guests shopping at their location. As I can empathize with retail workers about troublesome guests, I do not condone gossiping and complaining while around other customers. As this continued, the mall security had mentioned a disabled guest who unfortunately did not make it to the restroom in time and had left a line of fecal matter in the mall leading to his destination. While gossiping on how disgusting it was of the guest, again, it is disheartening to hear gossip on the floor. Hopefully, in the future, these employees will take this talk off the floor or will understand to go on break and talk about these matters away from guests shopping at their location. I just got what I wanted and left.
-
September 2023 by 愛 & 信仰
Customer service is nice they have up to date item and if you can't find anything just asking help me out when they don't worry for you get or without account
-
September 2023 by Olivia Almanza
I love this place,the employees are amazing and always asking if I need any help.really the kind of service I always wait to receive and a fun place to go too.
-
September 2023 by MisSniff
The employees were kinda nice. I got cool pants
-
August 2023 by Jorge Pineda
Great store Great employees went in for my daughter so it was not for me. Wish I was a lot younger
-
June 2023 by Jessica Q
Favorite place to go to for shirts i like, got my snow white backpack there too. Great place.
-
February 2023 by Theresa
Always great unique trinkets and clothes...an awesome shopping experience.
-
December 2022 by Beloved Becca (B)
I stopped by here because it was on Mrs. Clause list lol. I was hoping to find things that I had added to my cart online in the store but they didn't seem to have any of it. I wished they had bigger sizes for juniors in pants but they didn't. Overall my visit was short and only bought 2 items twice since it was for my twins.
-
December 2022 by Dragonflyhearts24
Always an awesome store to shop at. Friendly staff & a great selection.
-
November 2022 by Tim Ruzzo
okay selection. lots of t shirts and accessories for your rebellious teen, they carry vinyl which is cool
-
October 2022 by Worried Consumer
Would rather drive farther and visit this store location to experience better customer service, organized and well stocked inventory
-
October 2022 by Jeffrey Laxa
Hip spot to find all the newest trends
-
September 2022 by Damon Boyle
Cool stuff to buy, really nice staff that are helpful, am going back soon.
