-
December 2023 by Subliminal Angelic
Staff here is always top notch and super helpful!!! I came here to shop for my best friend for a Christmas present and they had really nice recommendations
-
December 2023 by jack gasky
AJ helped me out big time, he was amazing!thank you!
-
October 2023 by Marcos Torres
NEVER VISIT THIS PLACE, they charged my card for $173 and they don't want to give me an answer, they are thieves, THIEVES! In addition, the staff is very arrogant and inexperienced, they think they own the store themselves and serve you as if you were asking for a gift.
-
October 2023 by Joe Aguilar
Customer service is just horrible and MANAGER always with attitude. I was going to purchase some Jordan’s this past weekend from here but decided to walk myself to shoe palace. Will never buy from here again and the whole team at this store needs to go through some serious Customer Service training.
-
September 2023 by Tianau J
I personally think it’s weird to have a shoe on display at a SHOE store and state “ we can’t take it off the mannequin.” I understand if it’s like a prop or something, but the SHOE that’s on the floor for all to see and want. Sadly, the shoe was my size & I really wanted to buy it, but due to the poor & I mean POOR( rude & miserable looking) customer service, I bought the shoe elsewhere. I walked down to Champs, which has great customer service and asked “ if I wanted this shoe from the mannequin and it’s the last one, can I buy it?” He simply said, “you surely can!” When I worked in retail, if we can’t sell it, we take it off the floor. My partner who still works in retail was baffled. I understand, each store is different, but if 1 store out of 10 doesn’t allow it, it doesn’t make sense.
-
August 2023 by Lauro Rangel
Honestly man i hate to leave bad reviews but the employees here suck! They’re so rude and condescending. They’re worse than DMV employees… train your staff?
-
July 2023 by Jorden Moreno
I am giving this place four stars because I was helped by the only girl in the shoe section where it is “male dominated” as you can say. I believe the name was Kira or Kiara, I forgot but she was very nice and educated my husband and I about sizes and different shoes while I was looking for comfortable shoes. She was also very helpful converting women to men shoe sizes, took time with us as she multitasked while helping other people. The boys that were on the floor with her were too busy talking, she took care of everything for us and the other people she was helping, she was also funny too! I would recommend to go to her when you come to this store! Managers should give her something for being such a big help and also being patient with everything. This would have been five stars but the people at the register were rude and added an extra dollar to my purchase. I would have donated if she did not tried that slick move with me! I wrote this to recommend to see the girl with curly hair to help you find shoes!
-
June 2023 by Hemant Thapa
I bought the shoes from there but size doesn’t fit so I been back there to exchange the shoes but employees are so rude and they are treating me like I’m taking shoes free from them I will not go again this place
-
May 2023 by Jd
Came here to pick up shoes I won from a raffle and was completely shocked at the attitude and hostility I received from the lady working cashier. I have no idea why I was approached that way, when attitude was given before I could even speak. Maybe a previous customer? I didn’t catch her name but we’ll call her sales person 0074515 since that’s what was on the receipt. Pro tip, quit your job if you’re that stressed 8 hours a day. It’s not good for your health. I I would understand if I caused some problems or approached her with the same hostility. But I literally did not say a word to her until she asked if I was picking up. I’m sure you need that commission more than I need to spend money on a general release shoe. Next time don’t sell me the shoes if it’s that much of an inconvenience. No reason to act like that for no reason or if you’re taking anger out from a previous customer
-
May 2023 by Carl Rue
I’m very surprised on comments! First time at store, great selection staff was on point, we were asked if we needed helps through our visit. Selection was great too!
-
May 2023 by Joel Smith
With the music playing nonstop obscenities, how’s anyone supposed to shop here?!?
-
March 2023 by Cheeko_2times
The manger Casey was very helpful & respectful. He was very patient with me while I was grabbing some shoes. He also directed me to the apparel section and helped me find a matching set that went with my shoes. & Shout out to the cashiers Ragina & Liane for being so cool!
-
March 2023 by Jackson Wang
I really like the atmosphere of this company. The staff must be very happy to work there. Excellent service and committed management. Gigi and lily the BEST!
-
March 2023 by Jessica Miller
10/10 experience. Manager was very welcoming and helpful upon entering their store. The team was professional and the new store looked amazing!! Will definitely be back!
-
March 2023 by lina kien
Great customer service! 10/10! floor manager on apparel was so helpful with a outfit !!! coming again to this store !