“Wonderful experience working with Sun who helped us pick out our next mattress. He is super knowledgeable and made the process really easy. The whole team at this store are friendly and welcoming. Highly recommend stopping by if you are in the hunt for a mattress that fits your needs.”
“Shopping at Furniture Innovation has truly been a pleasure. Eun Soon was lovely to deal with. I came back to the store 3-4 times before making my decision and was so happy she was there each time.
There furniture is top quality and good prices. I went shopping at other stores down in Redwood City and South City with similar furniture and they were 10% cheaper and a lot more customer focused.
I plan to make Furniture Innovation my furniture shopping place going forward for my home.”
“Very nice place, full of choices. Went looking for a new mattress as I just moved. Tina was super friendly and so knowledgeable,patient and joyful.. She answered all the right questions, guided me through the whole process, gave me real-life examples (based on his experience), felt like buying a mattress from a friend — zero pressure. I am able to try lots of mattresses and she don’t push you for a quick decision. I shopped for around half an hour and was very pleased with the mattress I bought. Definitely would come again for future purchase.”
“THIS IS THE BEST FURNITURE STORE I HAVE EVER BEEN TO IN 25 YEARS! I FELL IN LOVE WITH THIS STORE!! NOW, THIS IS HIGH-END QUALITY FOLKS & YOU WON'T BE DISAPPOINTED, AT ALL;-) !!! LOOK NO MORE, THIS IS THE PLACE TO SHOP! I HIGHLY RECOMMEND THIS STORE TO EVERYONE LOOKING FOR TOP QUALITY AND AMERICAN-MADE AND CUSTOM-MADE ITEMS. THIS IS A REAL FURNITURE STORE, THAT STILL MAKES ITS FURNITURE OUT OF REAL WOOD. NOT CARDBOARD LIKE Ashley Furniture, which is pure trash! After having a very bad experience with Ashley in Colma, CA, I found these diamond in a ruff;-)!Semi was absolutely amazing and her customer service skills were awesome! We laughed and browsed around and picked out a new beautiful fabric of my choice for my new sectional. I AM GETTING MY 1ST CUSTOM-MADE SECTIONAL HERE AND I AM SO EXCITED;-)! I spent a few hours here and Semi and I had 1-on-1 time together, it was extremely delightful and professional. I came at the best time and I had her all to myself. This furniture store has a deep and rich history here in the city and has been around for over 20 + years. I remember when it was in the city. I am a native here. I am paying $500 to $600 more than I paid at Ashely's but, IT IS WELL WORTH IT. I don't care about the price when I am happy and the quality is great!!! The prices are reasonable for the high quality you are buying. I can not wait for it to be delivered in 4 weeks. I will be back with an update. Thank you Semi you were a rock star;-)!”
“My grandma and I came here to buy a new mattress for my grandma who had surgery. The person working was so incredibly helpful and kind! Cannot recommend this store enough. Thank you!!”
“Nick was very good at understanding my needs when in the store and then helped me finalize my purchase via text. Perfect combination of IRL service and virtual convenience.”