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February 2024 by Phyllis M Camp
Precise professional watch repair and ring stone replacement. So talented and reasonably priced. I also has a antique watch repaired perfectly. They are experts.
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December 2023 by Joey E.
Forget what you read in the reviews. People love to leave negative reviews and comments for whatever reason. This dude is cool. Macys wanted $32 for a battery change. $20 here! Did a fantastic job and I was in n out in less than 10 minutes.
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December 2023 by Cassie C.
The way they treated my mom was absolutely unacceptable. She has always gone here to buy new bands for her watches and get them sized for her small wrist. She needed a replacement so I brought her watch in and they replaced the band. Even though they had her watch/band with them to measure the new band against to make sure it was the same size, the new one was a little big. They told me before I left the store that if this was the case it was no problem for my mom to come in when she was available and they'd fix it for her free of charge. However, when she went in to get it fixed they were extremely rude and refused to do it for free. They told her she had to pay $20. She showed them the receipt and told them she knew their policy was that they'd do it for free. Not that she even needed an excuse, but when they asked her why she didn't come right away she told them it was because she was recovering from having cancer on her leg and having a procedure to remove it. Even knowing that, they continued to try to take advantage of her. When she held her own, they finally agreed to do as promised and fix it for free. We have given them business for as long as we have lived in the Bay Area but will definitely be taking our business elsewhere from now on.
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December 2023 by G. A.
Rude and overpriced. Don't wait your time with this old Russian POS. Don't be fooled by his bs warranty either. He wanted $48 for a battery and link removal. Just walk down to Macys and they'll treat you with respect and charge you accordingly.
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November 2023 by Leo Flores
Super quick and friendly service!Had my watch resized and was in and out in less than 10 minutes!
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November 2023 by Guardian Sheepdog
They replaced my watch battery two months ago. Today, I just found out that the battery is already dead! They must have put a used battery!My filipino-American family and I had many watches that we brought for battery replacement service with them. I was really disappointed in this!-US Air Force Combat Veteran
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October 2023 by EJ M.
They replaced my watch battery two months ago. Today, I just found out that the battery is already dead! They must have put a used battery! My filipino-American family and I had many watches that we brought for battery replacement service with them. I was really disappointed in this! -US Air Force Combat Veteran
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October 2023 by Lander Rodriguez-Salvador
Needed to get a watch fitted as it was too big. Guy fixed it in less than 5 minutes or so. Perfect fit. Simple, fast and easy.
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October 2023 by Juju JU
too expensive for a watch battery change.
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September 2023 by Max R.
Excellent, friendly, prompt service here! One might not expect a business that looks like a mere kiosk in a mall to be particularly special, but Maze Watch Repair definitely is. I brought them my daily driver Timex, whose battery had run down enough that its Indiglo wasn't lighting up properly, and which also had a badly scratched crystal. Maze replaced those components, and now the watch looks and feels brand new. More recently, Maze has breathed new live into various old, used, and/or vintage watches I've had laying around. And their prices are very, very affordable. It's great fun being able to wear a different watch every day, thanks to the good work Maze provides.
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August 2023 by Dean Schaffer
Replaced 3 watch batteries and a watch band in just a few minutes for a reasonable price. Hard to find "while you wait" watch service these days so really appreciate it!
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June 2023 by Rick Schott
That guy was fast and knowledgeable. 3 people including me less than 15 minutes.
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May 2023 by An A.
Extremely rude man. Asked how much it is to change car battery key for a 2014 Honda and he wanted $20. I asked why it costs so much and he told me to "just go somewhere else" and shewed me off.
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April 2023 by Debbie T.
A watch battery was replaced on the spot. It came with a warranty. A friendly and conscientious proprietor. Maze is actually a kiosk inside the mall, next to Target. Do NOT follow Google maps to find it. It's barely visible on the mall directory. Park in the parking lot facing the entrance to Target. Go through the entrance to the mall on the right side of Target. Maze is a few steps away.
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April 2023 by M D.
Needed a new watch battery. The young man took less than 10 minutes to install the battery, and the cost was less than $20,