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January 2024 by Platinum Pete
It's a decent place to go and shop
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December 2023 by C De silva
Worst customer service do notGo here at all shop at your own risk
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July 2023 by Jeff G.
My son got a new I-phone 11 for his bday. Took it to this Metro location to port over the phone. There was literally nobody there and 2 lazy guys just browsing on their own phones. He opened my phone and told me that its locked (wtf). So I leave..upset with the seller from Ebay. I called 2 other stores and gave them the IMEI number. they both confirmed that it was a Metro phone. Lazy guys at this location just didnt want to help me because they weren't getting any commission from me. You WEREN'T doing anything anyways but browsing KFC specials on your personal device! Go elsewhere. Them lazy guys there are useless...
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July 2023 by Dollie Hyatt
One of the gentlemen was nice and very helpful,but the parking is horrible!
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December 2022 by Thomas-Francis Jones
Good customer service friendly employees nice and clean location.
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November 2022 by Jinkerbell Doll
Awesome detailed and informative assistance. Once visited purchased 3 cphones with help by a tall handsome gent...next visit I shared that experience to store manager then he generously gifted me a new headphone..it was unexpected. Ironically, my mom needed new headphone. These are the life experiences that brings beauty to your day. Compliment Men that gives you kindness...they deserve it. Bravo to professional intelligent Men at this Metro Pcs location.
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October 2022 by Mark De La Torre
I’ve come to this metro store several times in years past with great outcomes. I came in today to have my iPhone 11 promax screen protector and OtterBox case replaced . A person that came to help me introduced himself as Sammy and his coworker to help me with the process. We talked about pricing which he gave me a price that satisfied me. He put the new screen on my phone with super efficiency and put the new case on for me. Feels like a brand new phone. The attitude from Sammy was super as well as his coworker, the work was excellent and price reasonable. Outstanding Job. !Thank you Sammy !
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October 2022 by Angela Daniega
Not a great phone service!! Absolutely disappointed with the costumers service!
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June 2022 by Charles V.
Stay away from this place! The customer service is very poor and they will rob you with their secret charges. I purchased a phone LESS than a week and wanted to return the phone. the Metro Rep Brenda in the store refused to work with us on returning the phone for a refund. Had to call Corp and they directed the store Rep to give us a refund and they still refused until they spoke with metro management. We are well within our rights to return the phone. It makes me wonder how many people were also denied that. This should be ILLEGAL! Go to the corporate store within the area instead of this scam of a place.
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June 2022 by Vivian V.
I did not get my refund from the store and will report this. I called the store to ask about the decision and was told that they apparently made the decision the same day i was at the store AFTER i left. Yeah right... So I talked to that brenda lady and asked for both the supervisor and mdm contact and was refused the info because it was "private" information. Who doesn't provide this information? Be careful working with these crooks. The store staff are very unprofessional and WILL take your money. Be careful
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June 2022 by Dlp Xhb
Excellent customer service, great working ethics, and top notch professional skills. Thank you Brenda for all your hard work! Your wonderful service was beyond our expectations. We wish we could give you thousand stars instead five stars! We highly recommend you and your team to anyone who needs mobile phone service.From a happy family ❤️❤️❤️
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February 2022 by Marcus De cruz
Excellent service by representative Brenda she was really helpful and know her job very well. Got the new Samsung A13 5G love it so far. I would definitely recommend this store. Also the manager Omar was very helpful and gave discounts on accessories. Thanks guys
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February 2022 by jeremy Martin
No1 awnser the phone there!!! U literally have to go in if u have questions!!!
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July 2021 by Anthony Louis
I'm glad they open today July 4th because some us need to pay bill or buy phones. I called several metro store and they closed accept this location. I walked in to purchase a Samsung helped by rep Omar he was really cool guy help me pick the right device with 4 cameras A12 for low price with accessories. Im definitely will shop here again. Its also very clean store and organize seems like they have all phone accessories and speakers. Thanks for service.
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May 2021 by Jack Z.
Creepy men work there, watch out! Some of the creepiest men work there. They called my girlfriend saying her phone was ready. When we got there I waited in the car watching through the window. Two employees kept the place open just for her. Offered her "a job" and hit on my girlfriend until she ran out and grabbed me. She was terrified. When I got in the phone was magically ready, at this point it was almost an hour after they closed. Also both employees never wore mask! Creepy men work there, watch out!
