-
June 2020 by Kelsey Bower
Terrible customer service, charged a clean-up fee even though the truck was spotless when we returned it. I will never use this location again.
-
May 2019 by Ofroad Dude
No customer service, transfer from one person to another. I don’t understand how do they do business. It’s a truck rental and they me passed me through 3 people. Terrible
-
March 2019 by Stephanie C.
I reserved our van a week in advance. I got the confirmation number, confirmed the day before. When we get there to pick up the van, THEY HAD GIVEN IT TO SOMEONE ELSE!!! I was pissed that I had scheduled everything for our move and they did that. To make matters worse, they offered us someone else's reserved truck! Literally WTF!?!?!? What kind of business operates this way? Totally UNPROFESSIONAL!! I will NEVER use Penske again. We ended up making 9 trips from Daly City to Foster City, because the 1st of the month and a Friday, no one else had anything either. Never Again.
-
June 2018 by Nathan Baird
There is no Penske at this location, just an auto shop.
