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March 2024 by Cierra B
I highly recommend this location in particular. It seems to a husband and wife that runs this location, and they are so friendly, helpful and chill. My experience storing with them has been very convenient, easy going, and feels safe and secure.
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December 2023 by Daniel Feliciano
Facilities seem dated. Price seems a tad too high for what was offered. We got a second floor unit. When I got there, the unit was full of spiders and other bugs, pretty disgusting. The unit should be cleared of all filth prior to someone moving in. Also, the light bulb string ripped at the first use, making it basically not usable for the entire time as I didn't have the means, space, or time to replace the string. Should have more thoughtfully designed. I.e. place the bulb in a more accessible place considering that people are going to be storing stuff in the entire space. Also, maybe just make the light switch activated rather than pull string. Or at least make the pull string extremely long and metal rather than shoelace or whatever.I understand why the doors automatically swing shut. Also, every single door should have some mechanism to hold itself open because. . . You know. . . People are moving stuff in and out of the unit, and maybe we don't want to open doors every single time we pass through. Just seems clunky and poorly thought through.Freight elevator was total garbage and outdated. By that, I mean the machinist was entirely too clunky. First you have to open a door, then unlock the other door, pull the second door up, load your stuff, close the second door, then lock the second door, close the first door then press the button to go up rinse and repeat God knows how many times. There are entirely too many doors to access the freight elevator. Also, super small, I should be able to clear my 10x10 in 2 loads tops.All and all, you can probably find a better storage place, and generally, it may be worth the extra money to get a first-floor unit.
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December 2023 by Sandy Gossman
I'm reporting HORRIBLE service from the MGR in San MateoVery bad business activitiesIn San Mateo the managers change often.I understand why.I'm going to report this.
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October 2023 by Ayana Spearman
Well organized and helpful staff made my experience smooth and easy. I made a mistake on the unit reservation that I made ahead of time, but Tara helped me secure a unit right away that is perfect for my needs.
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October 2023 by Ian Ratzer
This place was the perfect choice for my family’s stuff during our renovation. Victoria was very helpful and patient in explaining how everything works, and showed me a couple of units so I could choose the right one for me. I’ve used PS before and been satisfied overall but this has been the best customer service I’ve received by far.
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March 2023 by Nicholas Papamarcos
Tara and Victoria are great!!! I am totally computer/phone illiterate and they totally helped me
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December 2022 by George Cartagena
Art is great at what he does, not only did he do his job excellently but also had a very friendly demeanor while doing it. Thanks for the help!
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November 2022 by rouel herico
Arther is great he helped me with my space very good employee
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October 2022 by Luis Reyes
Art at the King Dr. address is the man! I needed to store some personal things and I was looking for a specific unit. I went over to King Dr. location. Art helped me out. He didn’t have the unit I needed. But helped he me find one at a different location. He was kind and helpful and took the time to make sure I was able to get the unit I needed even though it wasn’t at his location.Thank You Art!
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June 2022 by Iris S.
BEWARE!! You will NOT get a refund when you move out before the end of the month! They will keep ALL of your money! Move out the 2nd of the month and they will keep the FULL month while they rent out your unit to someone else. This is not this location specific, this is ALL Public Storage.
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March 2022 by Howard R.
The ease of finding the proper units , as well as the cost and customer service !! All top notch !!
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February 2022 by Joe Mannarino
Isokee was super friendly and helpful. She guided me through every step of the process, was efficient, and kind throughout.
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February 2022 by kim taylor
Love the rate for my unit .Iv been renting for over a year at a great rate thank you public storage .The staff is wonderful very helpful
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January 2022 by GINA M&M
I am very happy with the customer service i receive from Art at king Drive. He has been a Big help to me and I APPRECIATE his kindness, efficiency, patience and his atention to detail .thank You Art!
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October 2021 by Karen Villanueva
The King Drive - Daly City location is updated, clean and feels safe. It's great that we have access to our storage unit from 6am - 9pm. The late close time is super convenient.The site Manager, Art, is awesome! He was super kind, helpful and really made the rental process go smoothly. Great customer service!
