-
July 2023 by Google user
Nice Amazing Mall very cozy except for the bathroom for mens or ladies very smelly…. smells awful… management needs to straight out its janitorial services for the upkeep of bathroom and urinal facilities needs to be fresh and clean. please provide odor eliminator \u0026 long lasting fresheners….
-
May 2023 by Annika Cale
It has all my favorite stores, the only draw back is that parking can be hard to find
-
May 2023 by Mary Lou Johnson
Serramonte was clean and bright. It's an easy shopping center to navigate. Unfortunately, shopping mall stores in general have many empty store fronts.
-
January 2023 by Nikkaela De Guzman
I’ve had to experience the workers here to be very rude and disrespectful. Two on the clock were on the side laughing at a mom with a baby. The mom with the baby was trying to sit down and save a table for her family. A friend of the workers took the chair the mother was going to use and proceed to laugh at the mom. All three girls were laughing on the side at the mom. The mom was very hurt and shocked that this happened to her. I came up to them telling the girls that’s so rude to do that especially to a mom with a baby in her hands. All three girls just continued to laugh and stare. Their one friend tried to hide her face. All three girls continued to make fun of their customers. This occurred around 2pm on December 19. Unless something is done, I will continue to tell multiple community organizations and my local friends and family to not attend this place. I’ve seen one of the workers lick a spoon, use it to grab ice cream, and then use the same ice cream. Makes me wonder what kind of establishment this is. Very unprofessional. Very disappointing. In the photo, the three girls were on the side. Their one friend is sitting down on a chair by the pillar. The mom and the baby are sitting right behind Haagen-Dazs.
-
December 2022 by Ninian S.
try to scout out entice popular in other state/city chain stores to bring their brand like 5 year special deal test waters since i notice lots of yet to be completed buildings for future potential restaurants example be a) b) c) d) e)
-
December 2022 by Winnie W.
After all these years, Serramonte Shopping Center is still the happening place! How many malls have came and gone over the past few? I'm impressed at how Serramonte is able to remodel and innovate itself to keep a great selection of retailers at this shopping center. The shooing center has a great variety of shopping options - from large retailers like Macys, Target, Cost Plus World Market, Dick's Sporting Goods , to smaller & local shops like Divano Furnitures, Sola Salon, Sole & Laces, etc. You will find a variety of good eats here too! Recommended!
-
December 2022 by Stefan T.
This is a great overall shoppping center. Its got lots of popular spots and very clean and safe. A good place to dilly dally during your holiday shopping extravaganza. And dilly dally i did. There is a Cost Plus, Target, Nordstrom Rack and Ross. So many good deals to be had and you better get them as there aren't that many more shopping days till Christmas. I'm not sure why large indoor malls are so out of style but they are. This is not some massive indoor mall - rather a place where you can park near the one store your interested in and walk directly in without having to walk past lots of stuff your not interested in. If you get tired and hungry Super Duper is now open. They have these signature curiously juicy burgers to give all the shopping energy you need. Those burgers leave five guys and in n out in the dust. This mall is vibrant and buzzing with shoppers and good deals. Think of the children's faces on Christmas day as they open some presents you found here.
-
December 2022 by Roxanne S.
I really like this mall. It's definitely a hybrid of what I grew up with, and we've lost some favorites over the years (Pizza & Pipes comes to mind), but the service here is good, the bathrooms are clean, security is nice and helpful, too, if you've lost your way, can't find a store, or lost something, they are happy to help and friendly. I love MACY'S, happy that it's still here, and there are some great little booths for the cellphones , too. IPOD ACCESSORIES is one. They are fast and friendly. They sell and install cases and protective glass for both iPhone and Android models and their prices are fair. If you break your cellphone glass and you're in a bind, you can go to another booth, Best Phone Repair, and they can get your glass replaced in less than an hour, and you can't even tell that the glass had been replaced. I've been there twice for this service. *Cringe* There's a Target on the outside part of the Center, it's convenient, but also crowded. The staff there is nice, you can still get a live person to ring you up at the cash register, and some very nice employees will very courteously let you know when the store is closing in a few minutes, so that you can grab your last things and get heading to the registers.
-
November 2022 by Allena C.
I've been living in this area for over 20 years. And I have seen this mall change for the better! It has a variety of stores that many other malls do not have. It has become one of the busiest malls, especially during the holiday season. That means something! Other malls have closed up a lot of shops and it stays empty for many months. The stores we enjoy shopping at are; Target, 85*C, Amausaan Uji Matcha, Bath & Body Works, Daiso, Fanloli, H&M, Hot topic, Jamba, Meet Fresh, Old Navy, Nordstrom's Rack, Macy's, Ross, Sekaido, Sephora, Uniqlo, Uncle Tetsu, Victoria's Secret, and Zumiez. Recently, Serramonte has increased parking to accommodate customers. That's better than circling around looking for a parking spot when you could be shopping! They have made this mall bigger and better. I'm glad I live close by and do not have to drive very far to get what I need at a moment's notice. I can't say this is the best shopping mall and I certainly can't say it's the worst. But I can say it has improved tremendously from when I first moved here. And hoping one day to say it's the best mall among the rest in this area! Their usual hours are; Sunday, 11-7 pm Monday-Thursday, 11-8 pm Friday-Saturday, 11-9 pm
-
November 2022 by Holly D.
The need to bring your dog into establishments has gotten out of control. We all know damn well the majority of you DO NOT have a service animal. Service animals should not bark at people or other dogs let alone let them sit on the table in the food court. This is down right disgusting and foul. The table probably is not getting a good wipe down before someone else sits down either. Major hygiene issue going on here. Serramonte... please do better!!!
-
November 2022 by Emily L.
parking was OK. Stores were OK. I don't really know how I feel about this place. I'd rather go to Valley fair but it's not bad. Def better than Tanforan.
-
November 2022 by Lisa Shaw
It was my 1st time visiting the food court. Alot of Asian variety of foods. Although it was busy, they kept the tables clean and sanitized.
-
October 2022 by Emily F.
I think Serramonte is a solid mall! It has the basic stores you'd expect, plus a decent sized food court. Every time we go to Serramonte they are doing some type of renovation so it seems like they are constantly trying to improve themselves. I feel like it's not as fancy as Union Square mall or even Stonestown Galleria, but it's still a really good mall with shops that I value. I also enjoy the surrounding area, lots of opportunities for shopping nearby!
-
October 2022 by Ethel Chua
This mall has been through a lot when it comes to remolding and store changes. I really love the new vibe of the mall. Also , this mall is the opposite of dead. The traffic is so lively especially on weekends. I love how it is pet friendly too. Although , I came here when I was a kid I’m glad that the changes didn’t bring this mall down. In fact, I think it brought in more traffic.
-
August 2022 by Clovia Hughes
Mall has DEFINITELY changed over the years. Alot of well known stores are gone some remain. Alot of families just walking around. Doesn't feel welcoming or friendly. Shopped and left mall. Did get my watch battery changed the guy was NOT friendly kinda rude. I will only shop and leave from now on.