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September 2023 by Jessica Evelyn
The cashier so rude. I would like to exchange my shoes that I bought online then the cashier said "We don't sell this" he said with high tone and very rude. He didn't even explain it what's that mean. Saturday, around 3:30 PM
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September 2023 by Jorge Pineda
Good prices, nice choices
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August 2023 by Tania Vela
Be careful with this location they sell used shoes. If it wasn’t because I notice that the pair of shoes I picked was worn I would have buy them. They where pretty dirty work shoes. Customer service was not good about this situation
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August 2023 by Jamey
Love the shoes, some employees look like they just woke up.
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July 2023 by Karen B.
I went to Skeckers first &Carlos & New girl I completely forgot herShe was fabulous both Carlos_ herwent above beyond to help me.The best customer service from the entire store. I totally recommend this amazing store.Truly by far it's the best!
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July 2023 by Scott
Slip ons are so easy and comfortable. They had lots of selection and everything in my size and plenty of staff.
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June 2023 by Rick Schott
3 full aisles of Men's sneakers but ZERO size nine in the store. Very disappointed.Answer from Skechers said go to online shopping. Question for them: How to get buy one get one half off online?
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May 2023 by Annette Mason
The store is having a 50% sale on selected shoes in the store and the sales team are so friendly too!
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May 2023 by Joe B.
Store personnel are not very helpful. If you want to buy Skechers shoes you are better off going through their online store. I have a quality issue with a shoe purchased at this store. The Skechers web site says to go back to the store regarding quality issues within the first two years, but Shona the store manager says they can only handle quality issues in the first ninety days.
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April 2023 by Manang B
All good sizes are gone. The cashier working on Monday, April 10, 3pm, should never work with customers. Even after smiling at her and politely asking her a question, she acted like she couldn’t be bothered. When we were done shopping, we had to interact with her again, and I seriously didn’t want to buy anything anymore because of how she was acting.
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April 2023 by Shu L.
I came to store yesterday morning(10:30 am). The box is so full. Difficult to look for shoe. The sale girl only help me. She is very nice. I don't know her name. She wear eyeglass. She help to find new shoe ( slip in) . The another lady working cashier with face time on her phone. She was talking phone all time. I asked her. She ignored to me and talking with phone. I went to ask the girl. Can you ring me? She said, the manager didn't train cashier yet. I feel sorry for her. She only help a lot of customers and she still smile. I think, the lady who was the phone is manager. She is rude. She is talking phone with FaceTime. I should asked the other girl name. I like her customer service. I came yesterday about 10:30 am or 11 am . I don't want to sign member because of cashier ( manager)
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January 2023 by Winnie W.
Horrible customer services. I didn't get the name of the person but he was having an attitude and not willing to answer questions. I will not come back to this store location again ever.
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December 2022 by Jackie C.
Update 12/27: called the store this AM and they did not receive size I need from the new shipment. Next shipment comes on Friday but won't be confirmed until next Tuesday, can't order online and other stores do not have. Not sure what to do at this point? It's not a discontinued item so confused on why we can't order? Again customer service is great, but now I am stuck in limbo without resolution. Bought my dad and uncle a pair of shoes for Christmas. Everyone working in the store was very helpful and my family loved the shoes. Unfortunately, my dads shoes were a half size too big, so I went back to the store today and they did not have the size in stock. Again, the gentleman who helped me was very kind; however, I was advised I would have to call back tomorrow (when new shipment) arrives or attempt to come back into the store. I will call in AM and see if I can hold a pair, as it looks like there is no option to have shipped or hold until shoe is in stock. Would love to update to 5 stars once we get the exchange squared away.
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December 2022 by Timothy J.
The merchandise went downhill. I saw an exact pair from QVC sold at this store. Their's is synthetic materials which will probably fall a part after a few wearings. QVC's does cost a bit more but it's made of suede which will last a long time. Plus the prices aren't cheap. The average price for ladies' shoes is $50.00 and for men's' is $75.00. I'd rather spend a little more for better quality that lasts long and ensues over many wearings.
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September 2022 by Joseph Rigo
Staff friendly and helpful however you don't have the shoe's I wanted in stocks ( the easy slip on no bend over) staff member said they sell as fast as they come in will find soon hot items