Verizon's store in Daly City is known for its exceptional customer service and helpful staff. Customers have praised the management and team members for their willingness to assist and resolve issues quickly. One customer highlighted a manager who went out of his way to help, saving them from an extra trip. Another customer had a positive experience with a representative who patiently explored options for adding a line while keeping costs low. Many reviews mention the team's friendliness and dedication to addressing concerns. One family appreciated the support they received while verifying a deal from a fair, noting that multiple staff members took the time to answer all their questions, even beyond closing hours, and offered them a better deal. Customers have also shared their satisfaction with the personal attention received during phone upgrades, with one representative being specifically noted for his exceptional attitude and assistance in transferring data. The store is recognized for being a welcoming place, especially for older adults or those with learning differences, with staff demonstrating patience and understanding. Overall, Verizon’s Serramonte location stands out for its unique combination of professionalism, kindness, and willingness to help, making it a preferred choice for many customers who appreciate the positive shopping experience.
Great service if you chat online or call for a sales rep they are amazing and you can avoid the stores.
July 2025
Love the store set up & warm welcoming! Gabriel (store mgr) & Amier provided great help on my orders. Come check it out! 👍
July 2025
The manager at this location (think it’s DJ) was super helpful, went out of his way to help me quickly and saved me from having to make a separate trip by taking care of my issue right then and there. Thank you!
