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March 2024 by Regina Chang
Rosaline was so helpful with identifying different styles and rings based on my fiancé and I’s preferences and lifestyle. She made the process so simple and we appreciated her answering all our questions.
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March 2024 by Danielle Seiple
Rosalind and Tristan were so helpful. Excellent customer service skills, friendly and took the extra time to find the info for my husbands purchase from 2009. Genuine customer service is so hard to find and really this made a difference in my day. The human connection can be powerful. I will be back soon. Thank you Zales!
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March 2024 by Ye Tun
My aunty and me went to Zales for my wedding ring . Zales have a lot of choices and good service. I don’t know about any jewelry things. Rosaline was patient to explain to us . She is very knowledgeable, helpful and good customer service. Thank you Rosaline for helping us .
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March 2024 by Cassandra Abregana
Excellent customer service from Rosaline! I am very satisfied with my purchase and plan to come back again.
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March 2024 by La
Took my mother to Zales in Serramonte Mall. What I noticed right away was how friendly the sales associates were toward my mother, even calling her by name. To my surprise, this little trip was to purchase something for me, for my upcoming birthday. Rosaline was patient, showing everything I pointed to and 'doing the math' for me when asked. Ended up getting a good deal on a guild bracelet and earrings. Happy Birthday to me. Thanks mom! And thank you Zales for a good product and excellent customer service (Rosaline).
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March 2024 by jonny zambrano
Roseline was great! She helped me select the right ring for my future wife. I will definitely buy again from her in the future!
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March 2024 by Cecilia Pensotes
Rosaline she’s friendly and very helpful
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March 2024 by arkadiy sheyser
Rosalind was nice
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February 2024 by Rubi Cortes
Rosaline is a gem! She knows her jewelry and her customer service is impeccable! I will continue to purchase jewelry with her! I even followed her from San Mateo Zales to Serranonte Zales in Daly City!She truly is interested in making you happy!!! Go and see her!!!
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February 2024 by Paul M.
Roselline was extremely patient and was very in-depth with each item I wanted to purchase. Definitely recommend coming to her for your jewelry!
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February 2024 by Andre Aurelio
Sara did great job with professionalism and simplicity
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February 2024 by Hosnel Vil
When I comeback to exchange a ring, Rosaline displayed remarkable patience and attentiveness throughout the entire process. From the moment I explained my reason for the exchange, Rosaline listened attentively and made sure to understand my preferences and concerns. She took the time to show me different options and patiently guided me through the selection process until I found a ring that I was completely satisfied with. Her dedication to ensuring my satisfaction was truly commendable, and her expertise and kindness made the exchange experience smooth and enjoyable. Rosaline's exceptional customer service and commitment to going above and beyond left a lasting impression on me, and I left her shop feeling grateful for her assistance.
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February 2024 by Nicholas D
The rep Domz help my mother with all her needs and provided the best customer service she’s had at Zales Period. Also gave a no rush/pressured experience that allowed moms to get what she wanted and not what they wanted to sell. Thanks, will be coming back here again.
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February 2024 by Aaron Lee
Sarah was great
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February 2024 by Charlyne Melendres
Rosalina was extremely friendly and helpful. Thank you for taking your time with us.
