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November 2023 by Katie O'Mara
the best mail center to work with! i won't go anywhere else! their printing services are wonderful too! affordable and the employees are so helpful!I'm back... I can't say enough about this business and those working here. Jimmy always goes above and beyond for our business and I won't go anywhere else because these guys are the best. I also like that so many of the employees have been there for so long! Which is nice because you get to know them real well!
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November 2023 by Christe Roknich
Thanks Mike for your help in renewing my passport. I appreciated how you checked and double checked that you had everything. I’m certain that the passport photo is very accurately what I will look like after a long international flight. ?
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November 2023 by Robert Sabahat
Had a very important package delivered by DHL to my mailbox here. Tracked the shipment and after confirmation from DHL, came to pick up, only to be told that nothing had arrived. After a lengthy discussion, I was told affirmatively by the employee that the DHL delivery confirmation was incorrect. So then I called DHL while I was at the mail center and obtained the name of the person who signed for the delivery, which happened to be the same employee who told me that nothing had been delivered. Then another employee went looking for the package and found it in the outgoing DHL box. Basically he received my package threw it back into the outgoing DHL box and then told me straight out that nothing has been received. No one even bothered to apologize or explain. This is ridiculous for a business with its only job to handle mail. This business cannot be trusted. I will be moving my account to another mail center.
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October 2023 by Shawn H.
I went to mail some beer samples today to an account. The gentleman said they can mail wine but not beer. Wine has about twice the ABV(Alcohol by Volumee) than beer depending on the style. Makes no sense. I've been having beer melted for over ten years. Not sure why this establishment cannot
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September 2023 by Liz Lombardi
We have had the pleasure of working with AIM Mail Center in Dana Point for all our printing and mailing needs, and we couldn't be happier with their exceptional service. Their team is not only highly professional but also incredibly communicative, ensuring that our marketing materials are produced to perfection and delivered on time. Thank you Mike, Nicole and Team!!
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September 2023 by Eric T.
What a fantastic experience I had at this small business! Murnal was phenomenal and the way she takes care of each person that walks through her door is incredible. I was amazed at how well she handled everybody's needs and made sure we knew our business was appreciated while we stood in line. She knows the regulars by first name and has a great relationship with the carrier driver. I'm not from this area, but if I need to have any type of postal service, fingerprint service, or any other type of service offered I will definitely come back.
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September 2023 by Viktoriia Lebid
I love going to AIM Mail Center in Dana Point. I particularly love working with Chelsea but an entire team is awesome. Chelsea is amazing, communicative and hardworking employee. She always makes sure all my marketing printed to its highest quality standard. Chelsea is service oriented and really cares about every customer. I am very grateful for Chelsea and our business relationship. Thank you!
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September 2023 by Yossi Cohen
Mike Lee and his super team are THE best example of how small business should be run!Every member of the team projects a strong image of customer care, service oriented smart and friendly mentality! This is why I always see smiles, efficiency and punctuality in all my dealings with them.After nearly 10 years - it still feels like the way it always has been... I always feel taken care of, and never once worried whether my package will be received or sent on time etc.Keep it up everyone!Our community needs you and counts on you greatly !Yossi
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September 2023 by Diana Waltz
The staff helped me with a wedding poster and place card(s) project.Everything was completed on time and the work was fantastic. Everyone was friendly, professional and understanding of the task. I would not hesitate to use them again for a printing project.
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September 2023 by James Tognazzini
The service is consistently excellent, timely, and they always seem to anticipate your needs before you express them. The staff is always courteous and very professional. They meet all my needs for packing and shipping.James Tognazzini
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September 2023 by Minuteman Press Santa Ana
We Worked work with Mike Lee last month on last minute rush jobVery helpful and went out of his way to complete my print project before timePrices were much better then staples and fedex officeFinished my project before timeI will definitely go back to him when next project ready to be printedIf Google allows 10 ⭐️, I will give it to team at AIM mail services at any given time
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September 2023 by Christine M.
The go-to spot in Dana Point for your mail center and printing needs. Locally family owned, and it shows.
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August 2023 by Catherin S.
Aim provides high quality professional services. The staff is always attentive, detailed, and exhibiting good customer service. I appreciate being able to run down to two different locations located in Golden Lantern DP and Laguna Niguel Alicia Pkwy!
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August 2023 by Sherri D.
Moved to Dana Point about a year ago and Aim is just a mile away. Lucky me! They are full service and ALWAYS helpful and nice. What a find :)
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August 2023 by Caroline D.
Awesome customer service. The friendly staff goes far and beyond to satisfy their customers. I highly recommend this place
