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“This is the second time I visit this location and have the wonderful opportunity to have their amazing associate Walter assist me with all my needs. Last year he helped me out with a desperately needed phone upgrade and today he did the same. He is very respectful, attentive, helpful, and overall easy going. He made the experience a quick and pleasant one again, I had my 5 year old with me today so that was very much appreciated. I would recommend this location to anyone looking for great customer service.”
“So far so good with T-Mobile. It’s convenient right down the street from my house and San Clemente off of the El Camino. They got some great bundle packages right now. I even switched from Coxs and switched to T-Mobile because they offered me such a great cable discount. something to look into if you’re looking for saving some money.”
“Alejandro provided excellent customer service at the Aliso Viejo location! He was helpful, knowledgeable, and really supported and listened to what I wanted to accomplish on my visit. I will definitely go back to work with him - because of his service I will be willing to update my device.”
Open 24 hours
1009 Calle Sombra, San Clemente
Internet Service Providers
“Steven is an excellent technician who has always been quick to respond to any issues with our service over the years. Would recommend them for any server hosting requirements.”
“Martina was very helpful in addressing my needs and very professional and had excellent customer service! I wish more people in customer service were like her! 5 stars and will definitely return in the future! Thank you.”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“My phone is my lifeline for my career, and sometimes the smallest bugs can cause huge inconvenience. I went to this location after weeks of frustration and Zion was so helpful and kind. He was genuine, light hearted, and patiently took time to help me out. The gentleman working with him (Ciro?) was also gave very friendly service, helping Zion out as this was a unique situation. I’ve been with T-Mobile for about 8 years now and this is the first time I left an experience that was 100% positive. I’m not one to leave reviews but Zion and (Ciro?) really made an impression. Thank you!”
“Map Location is on the wrong side of the building. Google Maps is showing the location on the back door of another business. Google won’t accept my correction.”
8:30AM - 4:30PM
1542 N El Camino Real, San Clemente
Internet Service Providers
“Aaron helped me get my internet up and running even after some complications on my side with the account set up. Thanks for working with me, internet is working great.”
“Danny helped us sign up for a family plan and home Internet on a Sunday afternoon. He was polite, helpful, and helped walk through all the options. He took the time to go through all the details and answered all our questions… he even asked ones that we we didn’t think of. We left with our new phones syncing and finished the setup at home with his detailed instructions (he offered to complete everything for us but we had eaten up so much of his time already). By the end of the night our account was fully setup in the app, all the perks were redeemed and we got to see the final estimated bill, which was right in line with what we discussed. No surprises. Tied right back to the itemized quote sheet he provided.
The only drawback, and no fault of Danny’s, was the signup process at the store took longer than expected due to multiple lines (not everyone was present), having to download software updates on phones and having to make decisions on new phone models, which we weren’t prepared to do. Danny was patient as we made decisions and the store managers were pleasant and supportive throughout the process.
The cell service has been great so far and the home WiFi was easy to setup. The Verizon app is easy to navigate and the perks offer an additional small discount to the direct pricing we were paying previously. Overall, we’re happy we made the switch from ATT.”
“At first, I got painfully slow internet. Then I found out that you need a DOC 3 modem (I had a DOC 2). I bought a DOC 3 modem and now I get over 200Mbps. This is probably why so many people have such slow speeds.”
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“Good quality internet with fast initial setup. Customer support has been excellent as every time I’ve had an issue or billing question it has been resolved promptly and satisfactorily. Way better than some of the bigger competitors out there who’ve outsourced their support departments. Makes a big difference. Definitely recommend.”