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March 2022 by Robin Main
If you're looking for wonderful customer service, professional staff, wonderful products for flooring and widow coverings Lantern Bay is the place to consider. Its a small family run business!! Don't shot Big... shop local.
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August 2021 by Laurie M.
AMAZING! What Gene did to help tranform my home with adding the exact unique carpet I wanted, has made all the difference in the world! I went into Gene's shop with a very specifi type of carpet I want- not only did he find what I needed, but he found an even more superior version! Gene is easy to work with and very friendly and kind as well! He made sure every detail was done RIGHT! His installers were equally as great and efficient! Thanks helping w the amazing transformation of my house Gene! I will refer you to everyone I know!
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June 2021 by Gail H.
Have had flooring and carpet laid recently from this company. Gene is such a nice guy who can help you with your selection process. He is not pushy and just gives suggestions based on what you want. Jim and Jason laid the flooring and they are extremely meticulous and do great work. Antonio and his crew laid the carpet and they are fast and efficient yet very thorough. My house looks brand new. Glad to support a local business.
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June 2021 by Jody D.
Terrific, professional, warm, honest. Skip everywhere and everyone else and buy your interior flooring here. Superb installation, too.
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November 2020 by Esra C.
There are not enough stars for Gene and his team. They're warm and honest and friendly and they greet you with a smile each time. They did exactly what they said they were going to do, every time. Love the quality and the pricing is terrific too. I now know where to get my flooring going forward.
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August 2020 by Kay L.
I would definitely recommend this company to anyone. We went to the show room picked out the carpet and it was installed within a week. The owner who came for the consultation was very polite and knowledgeable the crew that came to install it did an excellent job and left the house updated and very clean. Thank you Gene and the crew we are very happy.
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August 2019 by Jay E.
After failing to find a flooring contractor I decided to just go to the closest flooring store. It turned out to be a really good move. These guys were fast, friendly, professional and did great work. They showed up when they said they would, did a flawless installation and were easy to deal with. Go there and hire them!
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August 2019 by Shirley O.
Lantern Bay has a nice variety of options, and was very accommodating in the process. I was able to borrow a few samples for a couple days. After I picked out Mannington Adura Apex, Mike answered all of my questions, and was very helpful in following the shipment to the local mountains. Gene and Susan were also very friendly, and helpful. I felt valued as a customer, and supported in my project. I had a very positive experience with the purchase. I needed to hire my own installer as the flooring was for a townhome in Big Bear Lake, CA. Thank you, Lantern Bay!
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April 2019 by N D.
So let me tell you how Not excited I was to have to replace the carpeting in my current home. I have been fortunate to not have to do that in my last 3 homes, so it's been a while. I met the owner Gene a few months prior at a local restaurant and he mentioned he owned the business. I asked around to get some feedback and everyone said the same thing. Gene has been in Dana Point forever. He stayed past closing because my wife couldn't get there before closing. He spent a great deal of time educating us and helping us understand what he might want. Then we came back and he helped us make the final decision. Then came the day of installation. Mark and Vance were right on time and walked me through what was going to happen over the next 8 hours. These 2 were unbelievable. They literally never stopped until I suggested we all grab some pizza. Minutes later they were back at it. Professional, respectful and hardworking is how I would describe them. Gene stopped by around noon to check the progress and make sure all was going well. At the end of the day I couldn't believe how painless they all made this project. Thanks guys.
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March 2019 by Jordan C.
Highest possible praise for working with Lantern Bay. They were patient, consultative and helped us pick the best possible carpet for our new home. The install was phenomenal and they exceeded our expectations on timeline and did a perfect job on the whole house, including a flight of stairs. Great pricing by local experts.
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April 2016 by MIke D
Very Nice Store , Great selection , Great prices and worksmanship !