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July 2023 by Lauren F.
My husband and I needed a small Uhaul to get back to Denver. They were sold out of the size we needed, so they upgraded us to a larger size, free of charge. When my mother and I went to pick it up, Nelson helped us and he was such a gem. We were greeted with a warm smile, and good music. He was very helpful throughout the process and made it very easy for us. Thank you, Nelson!
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June 2023 by Jonathan Hepburn
The worst customer service in the world I physically carried a refrigerator in from my car so the guy make sure the box will fit around the refrigerator I have to ship back so he measures it and it barely fits in the box he says he has a bigger one but it'll slosh around I said that's fine I got styrofoam that it came with I'll make it work while I wasn't looking he snuck outside and I paid for the box a real estate that was $10 and phone corners to another like 20 bucks it was 30 something dollars 36 bucks I walked out to my car went to put the thing in the box and realized what he did walk back in and he wouldn't he wanted me to buy another box not give me a bigger one and then I told you I wanted to return everything because I have no use to it because you still be a box that doesn't fit and he won't return it it's only store credit so the guy sent me something that was the wrong size on purpose and then wouldn't give me my money back the guy just ripped me off
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April 2023 by Sum Yung Guy
Excellent service, great communication in regards to how to best utilize time for rental trucks.
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October 2022 by Oren
This "Disneyland for Professional Cleaning Supplies" is easily "The Best Vacuum Cleaner Store in Orange County" and the "Best Cleaning Supplies Store in OC" with a wonderland of products, professional grade tools to rent and an unmatched selection of ultra premium vacuum cleaners from brands including Sebo, Lindhaus and Miele, Local Janitorial has something for you too.Shopping for Window Cleaning Supplies? Here you will find an abundance of Squeegees, solutions and tool belt holsters.Looking for a Professional Grade Floor Cleaner and Polisher Rental Store in OC? Look no further.Searching for a niche vacuum or solution hose fitting, filter or brush head in Orange County? This is the place.Local Janitorial does not carry 100 lines of cleaning products, rather, they carry the best and only ones you would need. This colorful location is conveniently located near the 5 fwy and Camino Capistrano in Dana Point. A family business that has been here for at least 30 years, I hope they stay another 130.
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May 2022 by Jamison Bastiaans
Excellent customer service, knowledgeable and great prices. Highly recommend this place to anyone and everyone of any experience.
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August 2021 by Mark A.
Wow! A gem of a store. First of all the owners were both awesome, having decades of experience in the commercieal cleaning supply and chemical business... and it showed. I forgot what it's like to go into a store (without a mask, yess!))) where the associates actually know what they're talking about. I could tell after a few minutes of walking around that this Mom and Son team are experts based on the products they carried. I was impressed to see the best of the best chemicals, Thornell Odorcide, Pros Choice Carpet Care and Stone Pro Tile and Stone. I came in to pick up a new upright vacuum after having thankfully offloaded a rinky dink Shark Cordless Vertex DuoClean. I picked a powerhouse $500 Sebo Mechanical 300. A What? A Sebo. A Who. Uhh Its Called Sebo. They are a German Vac Company that is close to being on a level all by themselves and in some ways they are. Miele is the closest competitor but the Sebo feels sturdier, filters the air with more
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January 2021 by The Real Samperi’s
First off this is a long overdue review as I was a long time customer of Local Janitorial & Vacuum Supply. I have since moved out of state but owe them this review.Scott and Nelson and the team at Local Janitorial are always there when you need them. They repair as well as sell top of the line vacuums and cleaning supplies. We purchased our Sebo vacuum from Scott 7 years ago. We’ve had it serviced throughout the years from time to time to keep the machine in top shape. When I need to clean my home and right now I'm super focused on cleaning, I go see Scott and Nelson. They have the products and know how to keep my home clean and my family safe. It's worth the stop when we're back in town. Great products great service great people!
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January 2021 by Ron Shobe
5 stars grate place for carpet cleaning equipment
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January 2021 by Brett S.
First off this is a long overdue review as I was a long time customer of Local Janitorial & Vacuum Supply. I have since moved out of state but owe them this review. Scott and Nelson and the team at Local Janitorial are always there when you need them. They repair as well as sell top of the line vacuums and cleaning supplies. When I need to clean my home and right now I'm super focused on cleaning, I go see Scott and Nelson. They have the products and know how to keep my home clean and my family safe. It's worth the stop when we're back in town. Great products great service great people!
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November 2020 by Karen D.
The gentleman working tonight 11/11/2020 is a credit to this business. He was very friendly and professional. I needed packing paper to pack up my mother in law's things after a bad leak in her roof over the weekend. He was very sympathetic to my issues and helped me with my problems. I will be back. Thanks for listening and the assistance.
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October 2020 by Yeslin C.
Stay away from these guys for u-haul rentals. Con artists, every little scratch already on the vehicle they will charge you for. Not good business. They should not be using uhaul name. Never encountered this before. Again, stay away!
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September 2020 by hector ramirez
It says they fix carpet cleaners but I just tried to drop my cleaner off and they said they don't fix them anymore. The person that was there said that there's to many problems with them well yeah that's why I'm here so you can fix them . It was almost like he didn't want to work to hard and my cleaner was to much work where did our work ethic go ?
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July 2020 by Angela Simon
When we moved to the area, we rented a commercial machine to clean our carpets and the staff were very helpful and knowledgeable. The machine was amazing and we were very happy with the results. We had a great experience. When we were leaving the area, we needed a vacuum part and Scott helped me find the right one. Thank you!
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June 2020 by Jasmine C.
Brought in my Dyson which was still working but making a loud noise. The employee inspected it then balanced it upside down on the handle (who does that?). It of course fell over and hit the ground with a loud crash. The employee picked it up and again balanced it upside down on the handle. Another employee (older) adminished him saying "why would you do that?" and put the vacuum upright. Tried to sell me a $1000 vacuum. Dyson no longer works (anybody surprised?). Not happy, won't be going back.
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June 2020 by Paul Watson
This is one of those businesses that just has everything you need and friendly service. During this whole pandemic I was able to get supplies from here that were scarce or non-existent everywhere else.
