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11AM - 6PM
27901 La Paz Rd I, Laguna Niguel
Mobile Phones
“I think they did a really good job.. the guy at the front counter was a little less knowledgeable than I expected.
But the techs seemed very good.
Good turn around time and reasonable price”
“Claudia was amazing! She helped us so much with our phones and accounts. Explained and walked us through every detail, answered all questions, all while being an absolute joy personally to talk to during the entire process! Thanks again!”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“Visited your store on Pico in San Clemente this morning. Met Kylee who was so nice, patient and informative. She helped me resolve an issue I had that I thought would be complicated. What a great attitude and personality. It is so awesome as an 82 yr old guy to have someone spend time with you, make sure your issue was understood and then resolved.”
“I want to give a huge shoutout to Zach and Lucas for taking care of me and assisting me with my smooth setup and helping me with my issues. Those two gentlemen need a raise and promotion! Absolutely crushed it when the store got busy and helped multiple people simultaneously! Kept the utmost professionalism and respect throughout the store! Any time I need something from Verizon, I’m going to them only! And will definitely be sending my friends there. Keep up the great work gents!”
10:30AM - 7PM
31921 Camino Capistrano, San Juan Capistrano
Mobile Phones
“Excellent service, a friend recommended cricket to me and told me that he will look for Ara and he was not wrong. She is very patient, she helped me with everything, very good”
“Roland is a stand out employee with incredible patience and adept at managing customers as they wait . A valuable trait . So knowledgeable and efficient as he goes through the machinations of set up and data entry ! Couldn’t ask for more !”
“This is the second time I visit this location and have the wonderful opportunity to have their amazing associate Walter assist me with all my needs. Last year he helped me out with a desperately needed phone upgrade and today he did the same. He is very respectful, attentive, helpful, and overall easy going. He made the experience a quick and pleasant one again, I had my 5 year old with me today so that was very much appreciated. I would recommend this location to anyone looking for great customer service.”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
“Adam and Nelly were rock stars in helping my elderly mother and father set up a new phone. Adam spent almost two hours troubleshooting and his patience was phenomenal. Service was above and beyond and we couldn’t be more grateful! Ten stars for both of these gentlemen!”
“Hey listen.. Mario has the most outstanding customer service I have come across in the last decade. If he does not get a raise in the near future, his talents and expertise can take him to new heights. Thank you At&T.”
“Wonderful help at this convenient and clean store.
Ivan was SO helpful, and was such a pleasant person to work with!! And very knowledgeable about all of my needs in selecting a new telephone.
And the other gentleman (I believe his name was Matt) was helpful also.
A very positive experience in every way.”
“My phone was just stolen at work and I walked in stressed about the costs around Christmas and the young female Verizon employee was beyond amazing! She was efficient, knew her information, and made the transition the easiest I’ve ever had at a store. She deserves a raise!”
“This is the best store in OC, super pleased with the way they work here. Alex is a GREAT HELP! Check them out if you need a phone. They will help you understand your bill and phone plan.”
10:30AM - 7PM
25401 Alicia Pkwy ste d, Laguna Hills
Mobile Phones
“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”
“Got a phone after mine broke through adan 3 years ago. Super nice, Honest and efficient.
I will be back in 07-29-24 for a touch screen issue won't go to any
other repair provider.”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“So far so good with T-Mobile. It’s convenient right down the street from my house and San Clemente off of the El Camino. They got some great bundle packages right now. I even switched from Coxs and switched to T-Mobile because they offered me such a great cable discount. something to look into if you’re looking for saving some money.”
“I called before about getting a new cell service and rates about a new phone upgrade and they were very happy to help! The person helping me was an absolute genius in finding out what plan worked and what phone would be best. I believe if i am correct their name was Taylor, if anything he was sort of a tall brown haired man. Thank you so much for helping me out! Until I get that money for the phone!”
“Martina was very helpful in addressing my needs and very professional and had excellent customer service! I wish more people in customer service were like her! 5 stars and will definitely return in the future! Thank you.”
9:30AM - 7:30PM
31931 Camino Capistrano g, San Juan Capistrano
Mobile Phones
“(Translated by Google) Thank you very much Rubi for the help, I am very satisfied with the service, thank you(Original)Muchas gracias rubi por la ayuda may satisfecho con el servicio grasias”
“My phone is my lifeline for my career, and sometimes the smallest bugs can cause huge inconvenience. I went to this location after weeks of frustration and Zion was so helpful and kind. He was genuine, light hearted, and patiently took time to help me out. The gentleman working with him (Ciro?) was also gave very friendly service, helping Zion out as this was a unique situation. I’ve been with T-Mobile for about 8 years now and this is the first time I left an experience that was 100% positive. I’m not one to leave reviews but Zion and (Ciro?) really made an impression. Thank you!”
“This is the first time I've been to the cell phone repair shop. My wife went there first and had a good experience. So she recommended this place. I'm pretty tech savvy but this issue was more than I could deal with. I walked right in without an appointment and he took care of me right away. I had screen issues and also what ended being a internal component issue also, which was the root cause of all my problems with the cell phone. He figured out the problem. The owner/operator went far above to figure out the issue. Way more than other places I've been to. He was quick, knowledgeable and very transparent. Because he knew i use my cell for business and he understood my need and for that I really appreciated his time and speed. I highly recommend this place to anyone with major issues.”
“Fernando was such a great help the store was packed and there was only 2 workers and they were doing their best for everything in English and Spanish, Amazing service!!!”
“I can see why this location already got many stars! And I’m so glad that I ended up here with all the issues that I had going on with a very bad port.
I got excellent help from Nadeem and also Abdul Wadood! After all I had been through, I was on the verge of tears! Abdul, who is the manager, helped my husband and I finally get a verification code on the tablet that was on my account. That way we could get the transfer pin for my phone! I could not get a verification code on my phone because of the very bad port! I want to say how much I appreciate these two people and how kind they were to me and how much they helped me. Thank you so much!??”
“Alejandro provided excellent customer service at the Aliso Viejo location! He was helpful, knowledgeable, and really supported and listened to what I wanted to accomplish on my visit. I will definitely go back to work with him - because of his service I will be willing to update my device.”
“Hands down amazing customer support from both Chris & Vanessa. Saw both reps on two different days & they are beyond patient, very thorough w explaining everything necessary & also very kind. Really appreciated both of their assistance.”
“Map Location is on the wrong side of the building. Google Maps is showing the location on the back door of another business. Google won’t accept my correction.”
“Eugene, what can I say about this awesome employee well nothing but positive things he actually made me feel like a family member with a smile then Derek comes along, and he also went above and beyond search the price on Amazon to match and it turned out to be what I wanted so I’m a happy customer and I will tell my friends and family to shop at this Apple Store at Mission Viejo.”
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“I came into the AT&T store today not too happy about some unexpected charges I noticed on my account. Blake went the extra mile giving me a printout of my current bill readjusting our entire account. My husband and I both left with brand new iPhones and a cheaper bill! Thank you Blake and AT&T Dana Point for your tremendous service!”