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November 2023 by Ashlee G.
This area is really lacking in quality consignment stores. I went in here for the first time looking for an alternative to the mustiness in Walnut Creek. I was ignored by the whining, poorly dressed sales staff while they were being trained to be mean to customers.... Yes you heard that right, the old employee was downloading the new one very loudly in her high nasal pinched voice on all the goings ons about "disgusting customers" in Danville. Apparently the owner thinks everyone who shops here is awful as well, according to the cranky brunette loon, so don't bother complaining to the owner about her own staff. The clothes are dated and smell.
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September 2023 by CB S.
From a consigner pov, the communication is not good at all. No reply from email, no reply from dm's, no reply from vm. Unclear instructions after two visits. Waste of time. I'll be consigning elsewhere.
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September 2023 by Julia Franzen
Excellent customer service, friendly staff, nice shops in the area, great selection of clothes at very reasonable prices.
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August 2023 by Shirley Freeman
So this is a consignment store right??? I went into the store to talk about making an appointment to review some items I had for possible consignment. Michelle, who I assume is the owner manger, she acted like it and didn’t tell me differently, Was not very helpful or expressed interest in making an appointment to see my items. I told her a couple of the items were high end (she recognized the line) - her non interest in even looking at the items or making a definite appointment to see them - telling me I could come in in the early hours (around 10 ish), but couldn’t guarantee she would be able to look at the items - sorry - I’ll go somewhere else !
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July 2023 by karen g.
I've shopped here for a few years now. For a consignment store, they have a nice selection of fashionable items. I had uncomfortable situation occur on 7/19. Their website shows they open at 10:00 am. I was there at 10:05 and the place was closed. I thought I'd wait, maybe someone was running late. At 10:20, a lady drove into the parking lot. She had a bunch of stuff which she placed at the front door. I was standing there and she didn't acknowledge me. She made a couple of trips to her van and I asked, do you work here? Honestly, I wasn't sure. Long story short, she must have had a bad morning and it showed. She was rude. I said something like 'a little apology would be nice.' That set her off. I ended up leaving without going into the store. I see other feedback has commented on rude attitudes of store help. My advice, if you go here don't show up when they open. Maybe give it 30 minutes afterwards. You wouldn't want to run into a similar situation. It's a shame, this is one of the better consignment stores in the area.
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June 2023 by Debbie A.
Went for the first time today with my 30 yr. old daughter. We found so many cool clothes for both of us. Great prices and Jonni the owner was super friendly and helpful.Definitely going back!
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April 2023 by Teresa J.
The staff is and always friendly v. Fantastic variety of clothes and accessories. Michele is wonderful .
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April 2023 by Hila B.
I moved to downtown Danville several months ago and have walk by and gone to this shop quite a bit. On my last visit the lady rudely stood in my way telling me dogs were not allowed . I explained I had been in there with him many times and there was never a problems and asked what their concern was and she said the dog might pee. I assured her my well mannered 9 yr old doodle wouldn't do such thing, as she goes to Nordstroms. Bloomingdale's and never has had an accident . Mind you. their carpet is no even brand new . Then she proceeded to talk about me to the other gal, so rude and unprofessional. I told her I wasn't comfortable, and would leave, she said that's a good idea!!!!! I called the owner and explained the situation instead of writing a bad review .Supposedly that gal with no customer service skills is gone but today again I passed by on my walk and the manager once again said no dogs!!! Keep in mind Danville is such a. dog friendly town and I can almost go anywhere and be welcomed.Really should consider taking it case by case, not every dog is going to pee on the carpet and if my dog did such thing, i would take responsibility and pay for the cleaning , that's the confidence I have . Oh well, I won't be going back to this rare non dog friendly store in Danville .
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February 2023 by Julia Faulkner
I consigned 3 dresses in June 2022. When I checked on the status in January I found one was sold, one was still there, and one was returned. When questioned about receiving the $$ for the one sold I was told in a very rude fashion that I would have to pick up the check (I don’t recall being told that at the time of consignment). When I went in to pick up the check, I asked for the other two dresses to be returned to me. One was immediately found still for sale, but they couldn’t locate the second dress. I called a few times, left messages which weren’t returned, and finally reached them only to find out they simply don’t know where the third dress is (it was not returned to me although that is what their website stated). At the time of consignment the sales person was not friendly at all and was equally as unfriendly (bordering on rude) when I went for the check and dresses. I would not recommend consigning any clothing to this store.
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December 2022 by I'm Justine R.
Went here after finding out the same person owns the higher end shop Closet Couture. This is a reeeally clean and organized store, very easy to shop due to the signage, and great selection on clothing. Got super cute pants, great sweater, top, and necklace for $65.00 which is less than my dinner last night. Go. Shop. You'll look great.
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December 2022 by Aitana S.
I absolutely love this boutique! The decor and ambiance is calming and golden-age styled. Well suited to their range of clothing! They offer classy and chic pieces which are so variable and for perfect prices! I come here all the time and truly recommend to anybody, despite body type or personal tastes. You will find something here that you love. This is Danville's hidden gem!
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October 2022 by Patricia Aguinaga
I didn’t feel treated right when I went shopping.I later returned with some potentially items to consign and got en a colder treatment . I was told I needed an appointment and when I tried to have a conversation the last basically cut me off saying she had to go to her lunch break and discouraged me fromMaking an appointment. She added, I should try a consignment store in Livermore.
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August 2022 by Laura H.
Love this consignment store! They have great brands at great prices. The owner was very nice too. Everything is very organized and they have quite a selection. I'll be back!
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March 2022 by Jan T.
Very disappointed in store. I brought in a New Mother of bride 2pc. Outfit & I understand things don't sell. Called setup a pickup date & time. Went and they forgot I was coming. Dress & leather jacket pulled off racks, folded up & put in a USED paper bag! Really?? I brought both items in on heavey hangers & dress was bagged.
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March 2022 by Daisy M.
Just ugh. The team is discombobulated and disorganized. Lack of communication causes them to toss items without giving them a chance to sell after you drop them off. Don't bother. Horrible policies.
