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January 2024 by Hatter Habadasher
fast and kind customer service.
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December 2023 by Orange Sky
Now this is where excellent customer service and expertise come together. Honestly, ditch CVS and give these guys a try. You'll thank me later. ? They've been around for almost 40 years and are the hidden gem of Danville!
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November 2023 by Polished Salon
I haven't seen this type of service since I was a child. I will never go back to chain stores. No lines, easy parking, wonderful staff and pharmacists, they answer the phone and help right away. No pharmacist should be reduced to a pill counter, these are highly trained professionals. I have much respect. Thank You Danville Pharmacy.
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October 2023 by Chris K.
Do not recommend for anyone who needs their prescription auto-refilled on a predictable schedule. I started coming here after I relocated to the area just over a year ago - because I normally try to support small businesses rather than the big box pharmacies. However despite the pharmacist telling me that they can perform automatic refills, time and time again, when I came to pick up my refills, they were not yet filled. The problem with this is that they were not refilled on the automatic refill date, but instead on the day of my arrival which really screws up my prescription schedule. I travel for work internationally so sometimes I'm not around to pick up my automatic refills on the actual date when the automatic refill should have occurred. But I still need them refilled on the dates that they should have been refilled (not a week or two later when I returned from international travel). Because I travel for work a lot, I need a month or more supply. Even though he initially offered to perform automatic refills, when I questioned why he was not refilling them until I returned from travelling and the pharmacist tried to tell me its illegal to do an automatic refill and not pick it up same day. Not sure why he would try to tell me that because every pharmacy I've ever used (big box stores like Walgreens, RiteAid, CVS, and smaller pharmacies) will automatically refill my blood pressure and breathing medication on a specified date and then just wait for me to come pick them up. Even if I was going to arrive a week or two later - no problem - unless you come to Danville Pharmacy. Sad that they cannot provide better services as a small business. But if performing automatic refills are not important to you, this would otherwise be a decent pharmacy, even though everything else not controlled by insurance pricing, is overpriced.
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August 2023 by Q. T.
We (spouse and I) never had a need for a compounding pharmacy before as we have our typical prescriptions automatically refilled via another company. However, when our family need one-off prescriptions filled (after urgent care visits, etc.), we tend to go to either CVS/Walgreens and the likes. Thank goodness Danville Pharmacy is a compounding pharmacy! Yesterday evening, after a Pediatric Urgent Care visit for our kiddo, we were given a prescription that was sent to CVS inside Target. They then told us they can't fill it and we need to go to a main store like CVS/Walgreens that is a standalone brick and mortar store (meaning not inside another store). After calling several nearby CVS/Walgreens standalone stores, no one can fill the prescription. Finally, someone mentioned to us that we need a "compounding pharmacy". By the time we heard of a compounding pharmacy and did our Yelp search for one, Danville Pharmacy was already closed. We called another compounding pharmacy in another city, which was still open. Unfortunately, that other compounding pharmacy had one of the main ingredients listed in the prescription in powder form, which isn't the liquid form called out in the prescription (that's a no go for us since the Urgent Care physician confirmed the powder form wouldn't be as effective). We were forced to wait until today to try out Danville Pharmacy and ensure they have all the listed ingredients for our kiddo's prescription. We're told they did and the prescription would be ready later in the afternoon. We hurriedly picked up the prescription and the pharmacist (gentleman) was nothing but wonderful during our consult. The pharmacist made our kiddo comfortable right on the spot considering he had a hard time sleeping last night from pain (even after Children's Motrin) and woke up several times from sleep. He also had answered all of our questions (including the prescription's flavor since our kiddo has vomited in the past from a supposed nasty tasting medicine). The lady working the register was also nice. Our first day experience with Danville Pharmacy has been nothing but wonderful. Everyone was helpful, nice, and downright a pleasure to do business with. We will definitely be back here should we need additional prescriptions filled. Thank you so much, @DanvillePharmacy! These parents and kiddo are happy campers!
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July 2023 by A Y
Their price is 30% more than other pharmacies, make sure you call and compare before coming here.
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May 2023 by Robert L.
Due to health issues, I have had to deal with pharmacies for over 50 years. Beyond the shadow of a doubt this is the finest have ever had the pleasure of using. I cannot say enough good things about all services. Treated like a valued customer. this is the best! Incredibly clean!
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April 2023 by John S.
From my experience, I believe that this Pharmacy is owner-operated. Unlike Walgreens, they have a responsive staff that answers the phone and gets back to you promptly. It feels great to have a caring Pharmacy that prioritizes its customers' needs. I am glad I made the switch. Not only did they fill my prescriptions in a timely manner, but with Medicare, I was charged the same price as before. I have never had to wait in long lines, and their customer service is exceptional. The staff understands the importance of good customer service, and they always go above and beyond to provide it.
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March 2023 by Tiffiny Doyle
Very friendly and helpful staff!
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March 2023 by Grace Lowe
ELIGIBLE + HONEST + PROMISING
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February 2023 by Michelle F.
Love this place! They go out of their way to help you, track down your meds if they have to, quick ready time from the prescription issuance. So glad I found them!
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January 2023 by Irene S.
The best pharmacy ever. this pharmacy is super convenient and the staff were efficient and gracious. They are celebrating their 40th anniversary in the same location in Danville.. I highly recommend this friendly pharmacy to everyone they are the best.
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January 2023 by Lindy Laura R.
I have not had service like this since I was young with our local pharmacy where I grew up. The pharmacists go out of their way to help, the staff is wonderful. They even answer the phone. I want to support his type of business and I hope others will also. Give them a try or just go in and see the wonderful items they have on the shelves including OC medications sold out at other pharmacies. Thank You Danville Pharmacy.
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October 2022 by Chuck V.
This is an amazing Pharmacy. The staff is excellent and always there to help. Ali goes out of his way to fill prescription quickly, even with short notice. So nice to have a home town pharmacy that provides customer service like you would expect.
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October 2022 by Ludmila D.
Great pharmacy with friendly and knowledgeable staff! Great customer service! It's my go to place for all my proscriptions and other needs! I always prefer to support small local businesses vs. big corporations.
