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November 2022 by TONI D.
I was very pleased with Scott's service/help. I especially appreciated when he called to say he would be 30 minutes. Lots of folks would not bother. I found him to be very knowledgeable and was kind enough to help explain things to me and teach me some new computer skills. I would not hesitate to call him again for help with my computers/printer. So happy to have a printer that will now print from my IPad and also my IPod.
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March 2022 by Joan D.
Scott was very honest with me from the get go. He even talked me out of having him come to my home, believing that my company issued laptop may have had security issues preventing me to have output to monitors via HDMI. I called him back out of desperation on a Friday afternoon (after business hours). He come over that afternoon, and was able to configure my laptop and two monitors to my liking, and I can now go back to working efficiently! I could not have done this alone, and appreciated his willingness to come over after hours, and he even loaned me a cable connection I did not have, which I then purchased on Amazon.
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January 2021 by Andrea V.
Extremely pleased with the service. Scott makes sure that your computer is not only fixed but he takes the time to explain to you what he is doing and the purpose of what is being done. Highly recommend!!!!
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January 2021 by Monique L.
What a great person Scott is. He is very compassionate and knowledgeable about computer. He patiently explained and talking to my 12 year old son about his computer problem. I highly recommend Scott for his honesty and knowledge of computer.
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September 2020 by Heydi Santos
Scott, the owner, was responsive and professional. Pick up and drop off was on him. Reasonable pricing and quick service. I highly recommend this business.
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August 2020 by Gina C.
My computer was hacked/compromised and I reached out to Scott. He was out of the office but got back to me. We set up an appointment and he was able to "clean it up" and restore for me! Very reasonable and professional. I've already referred him to a colleague. Thank you!
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July 2020 by Ruth M.
After our computer died, Scott gave us advice on what kind of computer to buy, and then switched everything over. He was efficient and reasonably priced.
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February 2020 by Bridget M.
I would highly recommend working with Scott at Fastball Computer. I had a minor disaster with my MacBook when the keyboard was doused with a full cup of tea. It was completely disabled so I couldn't access my e-mail, documents or hundreds of family photos. When I went to Apple they basically told me they couldn't do anything about it and that I'd need to buy a new computer or spend up to $1,000 to repair my computer or to simply retrieve the data. When I called Scott he was great. He immediately gave me advice on how I might be able to resuscitate the computer on my own (i.e. bury it in a bag of rice to dry it out) and then called me back and offered up an appointment if that didn't work. He was super helpful and his advice allowed me to get my Mac working again, retrieve all my data and save a ton of time and money....AND his cost estimate on the fix was a fraction of what Apple had indicated if I had ultimately needed that. Great experience!
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December 2019 by Jody F.
I had an issue with not being able to get my email, either locally on my computer or on the internet and my iphone. I was panicking a I could not figure out how to re-activate it! Was able to find Scott at FASTBALL Computer. He was able to come me the following day and spent a good hour or so calling At&t and was finally able to get my email back up and running via internet. The best part was he is completely reasonable with his fee! Highly recommend him! Thank you so much Scott! ;-)
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September 2019 by Tom B.
Scott helped me upgrade my old Dell to a newer model. This would have been very straight forward but I noticed something strange in that there were a bunch of email bounce backs for Undeliverable email addresses. These were all .ru email addresses so it seems that some hacker was using my machine so send out Spam emails. How embarrassing is that? Based on what Scott found in my Sent folder the hacker must have just started because there were 'only 10K to 15K ' emails that had been sent. Scott worked with Go Daddy to get control back over the computer. Scott never got flustered or confused. He knew exactly what to do and got it done. I highly recommend Scott. He is amazing.
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April 2019 by Kerri D.
Scott helped me recover files that I thought were long gone off an old computer! He did it for a reasonable price and in less than 24 hours! Not to mention he was also a fellow Chico State grad! Would definitely recommend his services 10/10!
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March 2019 by Michelle B.
Scott is the absolute best! He's responsive, kind, sincere, and a computer genius! My laptop got stuck in the Auto Repair feature, but ended up being a lot more serious. I called Scott and he actually picked up the phone! We chatted a bit about the problem and he was able to look at my computer that same day. Within two days, amazingly, Scott was able to rescue all of our data, back it up and save it on our other computer, but then rescue our laptop so our kids could still use it! I have finally found my go-to man for all my computer problems! I highly recommend Scott at Fastball Computer!
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January 2019 by Ron C.
My computer died just before Christmas and I needed someone to assess the unit ASAP and save my data off the hard drive. Scott was super prompt and conscientious - his billing is fair and he is very efficient with his time. He determined I needed a new laptop, advised me on the best brand and options and where to get the best price, and then set up the new unit and downloaded my data from my old hard drive. Had me back up and running in just a few days ! Would highly recommend him for any computer / network issues.
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January 2019 by David S.
Excellent service . Picked up my damaged computer and returned iit the next day all fixed and reinstalled. Scott even provided me some help on my cell phone problems. His price for repairs was very reasonable FAST BALL is well named
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November 2018 by Deeb A.
Our computer was running slow so Scott with Fastball came out and ran some tests on it and gave me some good tips regarding virus protection, internet speed and internet service. He was patient, professional and his fee was reasonable. It's nice to know that we have a trustworthy person to call if/when we have computer issues.
