-
March 2024 by Eric Burford
Very helpful staff. Huge selection.Both food and lots of toys.
-
March 2024 by Steve Pueschel
Great selection of cat and dog food, supplies, and toys. Very knowledgeable and helpful staff. Competitive pricing.
-
January 2024 by Ting-Yu Lin (Mia)
It's a good place to self-wash my dog. The staff at this location are so friendly.
-
January 2024 by Gregg Atkins
Friendly helpful staff. Good selection and the buy 3 get the 4th free (25% savings) I always take advantage of.
-
September 2023 by Joe G.
Great location and everyone is very helpful with the most detailed of questions or requests. I also used their training program for my 2 dogs when they were pups and have utilized the vet service when I needed a fundamental shot while other places are booked out for weeks. Kathy has been particularly helpful with questions on food allergies and other health related products/toys for our beloved pups. Great service, always nice to go in and see them!
-
July 2023 by Karen O.
Clean store, friendly staff, always something happening with rescue or training.
-
June 2023 by GG F.
I have been to pet food express a couple of times, and every time I go there it's such a great experience. Kathy has been the one to help me with all the questions I ask, she's very informative, kind, and understanding. Kathy has taken the time to familiarize herself with my pet's needs, she went out of her way to help me and my pup. I was thrilled with my purchase and all the information Kathy gave me and I will keep returning! Pet food express also has a clinic inside, such a convenience! I recommend this place to my friends who have animals.
-
May 2023 by Katie M.
This store exceeds all expectations! The staff are so friendly and helpful, they really care about your pets and all animals in general. Many volunteer outside of work helping foster animals and ensure stray cats are fixed to control the population. Rachel and Lydia are the best!!!
-
May 2023 by Karen Broderick
Good service. They take things back up to a month after ourchase
-
April 2023 by David Crawford
Didn’t have 4 bags of the brand of dog food for my dog to get the 25% off perk they offer - the only reason I shop here. Yet would not provide 25% off for buying 2 bags like they always do when they are short on product. Perhaps policy changed. Guy at the counter was stiff and unfriendly about it so I left without getting what I came for.
-
November 2022 by Lynn H.
This place is great! I was visiting Danville and my dog needed a bath. This was our first self wash experience, a 80lb lab I was a bit apprehensive but the staff here is amazing. Unfortunately, no San Diego locations, the cashier looked for me. He was just so kind and helpful! The place is clean as can be, towel and a dryer are available. Plenty of soaps, I bring my own, great water pressure to rinse efficiently, warm water and hooks to keep pup in place with a rubber collar they provide. Thank You for going above and beyond! Liberty Belle will be back !
-
November 2022 by Lisa Danylchuk
Love the do it yourself washing stations and buy 3 get 4 promotions!
-
November 2022 by Ashley Ricketts
This staff at this location are so friendly and go above and beyond every time I visit, like way above and beyond. In an era when Customer service and just general friendliness is basically non existent, the staff here are such a vibe (similar to the old school TJ’S folks) who actually strike up conversation with you . I don’t mind driving down to grab my Great Danes food and schlep it home. We used to be on auto ship direct from open farm because they didn’t carry her specific puppy food but now that we’ve transitioned to the adult formula, I know I can depend on them to have it in stock and it’s buy three get one free, cha-ching. Good vibes in this store for sure !
-
October 2022 by Kim B.
Took Huck for his bath. The bath facility at the Pet Food Express is great. The tube area is deep and the water is warm. The wands are easy to use. The timer is 25 minutes and displayed so it is easy to see how much time is left. The bath area is kept clean. There are lots of towels and treats for your pup. The staff is friendly and helpful. We will be back.
-
September 2022 by H Town
First time here to try out the pet wash station! For $18 you get to use the facilities for washing and drying your pet (25 minutes of total time for rinsing, shampooing, and drying) without the hassle and clean-up of doing it at home. Towels and a couple of treats are also provided. Simply put the provided plastic collar on your pet, attach them to the wall mounted leashes, and away you go! What a fun experience! My pet seemed to enjoy it as well. The staff answered all our questions and appeared happy to help out. Yay!
