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August 2023 by Jose D.
The water tasty My personal favorite hint of flavor is the end Never tasted anything lke it
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July 2023 by Nancy F.
I placed an order for a new umbrella canopy in mid-May, and they said it would take 3-4 weeks. In mid-June I called to see if it had arrived, and discovered they had never placed the order with the manufacturer. In late July the canopy still hadn't even shipped, and they did not respond to a voicemail inquiry I left. Summer will be long gone before we receive this new canopy, I'm afraid. Terrible customer service.
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September 2021 by Lisa A.
This place has the worst customer service. The previous owners were wonderful but ever since this business changed hands it has been nothing but terrible. They ordered the wrong size cushions and number of cushions for my outdoor dining table back in April 2021. I still do not have the new cushions and they can not give me an update. They only offer excuses, never call back as promised and are completely disorganized.
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June 2021 by Elizabeth M.
We've been long time customers, purchasing all of our outdoor furniture and 2 fireplace inserts from this store. Most recently, we purchased a firepit, and once again, Katheleen was extremely helpful and accommodating. She provides great customer service and really knows the products...a true professional!
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May 2021 by Laura S.
I have been buying from this company for 25 years. They carry the very highest quality of outdoor furniture and their service is great!
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January 2021 by Judi M.
Kathleen is the best. She knows the products so well she was able to find our set and the replacement cushions. Never gives up. So refreshing in the retail world where many DONT SO THEIR JOB.
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November 2019 by Robert C.
We have bought outside furniture and gas log fireplace from them. They are knowledge and help full. We looked at gas logs at other places. These guys are on the money. We love our new fireplace.
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June 2019 by Pat G.
The customer service from Jay has been outstanding. We are still deciding on and looking at outdoor furniture, but must write that Jay is attentive follows up and is really focused on customer service.
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September 2018 by Brenda H.
We bought new patio furniture from the Alamo location of The Patio & Fire Place. It was custom furniture from Tropitone and Alana at Patio & Fireplace in Alamo was extremely knowledgeable and helpful!
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August 2018 by Marshall Bain
Great selection of patio furnishings
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June 2018 by Marie Bonetti
Customer Service is terrific!!! Thank you Jay!!!!!
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May 2018 by OliveR A.
Excellent support. We purchased couple of has fireplace inserts that have electronic ignition that keeps conking off. But when we call they promptly send Jay (??). Sweetest guy who gets it reset and working every winter.
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January 2018 by Jim R.
Great place to purchase outdoor furniture or gas fireplace. Knowledgeable and friendly.
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November 2017 by Michelle S.
I wish there was a no star option. But sadly, yelp is too kind. I had someone come out to get measurements for a fireplace refacing, and the guys who came out were the only good part about this business. Everything else is awful. I was promised to be given a quote within that day and after calling to remind them 3 days out and then again 4 days out, I finally got a call back 6 days later from a guy who quoted me an outrageous price. So basically I waited almost a week to be given some laughable price and when I requested some sort of discount for begging to receive a quote on 2 occasions, he smugly said he won't do that and hung up on me. Literally. 1 week wasted and now starting over but I think that's best when you're working with a business who couldn't care less about providing good service. With that said, there's a ton of other companies who provide fireplaces services, I suggest going there. Stay away!
