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January 2024 by Cal Bennett
Yulian went above and beyond to help me get the best deal available.
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January 2024 by Lupita P.v.
Worst customer service ever!!! We came to pick up our online order and were here to pick up our phone at 6:26pm when all of their store info said they closed at 7pm and they were closed. On top of that when we showed up the next day, no o e greeted us, no one apologized for the long wait as we waited over 30mins to be seen and the guy that helped us out, was rude and distant the whole time. Only reason why I'm giving the stars I'm giving is because their store is clean and they have good selection.
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January 2024 by Adam K.
Beware, at least some of the people that work here will up sell you with changes without telling you. My son went in and upgraded his phone, got the confirmation and checked his account and the person who helped him did the following without saying a word to him: Added protect advantage without asking Enrolled him in next up with his upgrade without asking Upgraded his plan without asking. Now I'm having to spend time working it out with AT&T getting it all lit back. He is a student at UC Davis, and it feels like "they saw him coming" knowing he was young and and not experienced doing these adult type transactions. Shady as hell, would not recommend. Also reported to AT&T.
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October 2023 by Michelle Crew
Leonel was AMAZING! I am on vacation from Alaska, and a realtor that depends on my phone for work. We were waiting along with several other customers for the doors to open this morning. Leonel was the only one there when the store opened and he was professional, kind, and acknowledged all of us in line to let us know he would help us asap.As busy as he was, Leonel still took the time to make sure I had the best plan for my family and educate me.What could have been a miserable experience was okay due to the professionalism of Leonel. The management of this store should be grateful to have such a valuable team member. I have no doubt this would be a very different review had Leonel not remained calm and professional with a line of 7+ when the doors opened.
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August 2023 by Amy Twilegar
Tia is the most helpful person I have ever encountered she is nothing less than awesome :) she deserves all the credit she is owed for excellent customer service!!
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August 2023 by Yenia Karina Chavez Torres
Tia was great help. She was quick and efficient with what I needed. Very friendly
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July 2023 by Saad Shaheen
I went to AT&T to switch to their service from Mint mobile. The wait was nonexistent. Tia helped me with setting up my new account and transferring all my information really quickly! I will definitely visit them again!
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July 2023 by Jan Sportygirl
Baby Yoda Mommalorien approved. Clean and friendly atmosphere.Tia is wonderful! We came in with several problems and were helped right away! She is fast, friendly, personable, knowledgeable and a fantastic asset.
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July 2023 by Richard Byron
Tia is amazing and so helpful. Incredible customer service and a great human being. Went out of her way to help my situation which was a bit more complicated than most cases. What a relief to have had her help; I can’t recommend her enough.
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July 2023 by Sean t
Dear Brandon and Tia,I hope this message finds you both in good health and high spirits. I wanted to take a moment to express my deepest gratitude for the exceptional assistance you provided me with my family plan at AT&T. Your dedication, knowledge, and unwavering commitment to customer service truly went above and beyond all expectations.From the very first interaction, it was evident that you both possess an extraordinary level of professionalism and expertise. Your thorough understanding of the various plan options and your ability to explain them in a clear and concise manner made the decision-making process effortless. You took the time to listen attentively to my needs and preferences, ensuring that the plan we chose perfectly aligned with my family's requirements.What truly impressed me was your genuine care and concern for my satisfaction. Your unwavering patience in answering my numerous questions and addressing any concerns I had reassured me that I was in the most capable hands. Your dedication to ensuring that my family's plan was optimized and tailored to our specific needs demonstrated your commitment to going the extra mile.Not only did you assist me in selecting the ideal plan, but you also guided me through the entire process, making it seamless and stress-free. Your attention to detail and willingness to assist at every step truly made me feel valued as a customer. Your excellent communication skills and prompt follow-up were truly commendable.Furthermore, your positive and friendly demeanor made the entire experience enjoyable. It is refreshing to encounter individuals like yourselves who genuinely care about their customers' well-being. Your passion for what you do shone through, and it made a lasting impression on me.Thanks to your outstanding efforts, my family now has a plan that perfectly suits our needs, providing us with seamless communication and reliable service. I cannot express enough how grateful I am for your support throughout this entire process. Your exceptional service has left an indelible mark on me, and I will not hesitate to recommend AT&T to friends and family because of the incredible experience I had with both of you.Once again, I extend my heartfelt thanks to you, Brandon and Tia. Your commitment to excellence sets a shining example for customer service, and your dedication to ensuring customer satisfaction is truly commendable. You have made a significant difference in my life, and I am forever grateful for your assistance.Wishing you both continued success in your careers and many more opportunities to positively impact the lives of others.With utmost appreciation,Sean
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July 2023 by Chris Rubio
I just had the best experience at the Davis, CA AT&T store. Emma in particular was so awesome. She did not leave my side until my problem was solved. The entire staff was friendly and helpful. Visit this store!!!!
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July 2023 by Will Miller
Wow, Thank You Tia! Excellent Customer service, you navigated us a Great Deal. Professional, Friendly, Positive and Efficient. Much Appreciated!!
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July 2023 by Stephen Eyman
Tia went above and beyond to help us shift over our plan to AT&T!! We were so grateful for the help and honestly probably couldn’t have figured it out without her. Thank you for the help!!
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June 2023 by Jose Munoz
Tia was awesome!! She was so polite and helpful! So was yulian he made me feel welcomed and attended me right away!
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June 2023 by Brooke Oh
Yulian did an amazing job fixing my phone thank you so much! Tia also did incredibly well and has amazing customer service!!
