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December 2023 by Seth O.
Items are not properly placed on shelves and lead to misplaced promotion placements. If the items are in the wrong place they won't honor prices ( I'm talking like 20 items in the slot). I don't believe the customer is always right but I do feel as if when told about the problem the staff should have been more responsive.
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November 2023 by Nancy G.
I think those digital coupons are a pain in the neck to use. Many elderly people ( that are on fixed income and could really use the savings) do not know how to use the app!
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September 2023 by Jenny N.
I had a really bad experience with an African-American cashier serving with a bad attitude. I only needed/asked one help/question in the self service cashier. If she doesn't like providing customer service then why is she working in a supermarket?Save Mart should provide/teach employees on How to serve a customer.
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July 2023 by Quentin C.
amazing donuts and i love it so much must go to if you go to davis beta coffee and snacks
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April 2023 by S ..
Sometimes cheaper things than other places in Davis but they have a mice problem. Saw two while standing in line for register. Proceed with caution
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March 2023 by S L.
I've only gone into this Save Mart a handful of times and when I have, they are always out of stock of sale items and/or promotional offers. Also, there is a lack of friendly customer service, especially one of the older male cashiers as I've noticed on my last couple visits that he always appears annoyed if any assistance is asked of him. He leaves a negative impression and will likely not return due to poor customer service and probably lack of proper management. I'll stick with shopping at Trader Joe's or Safeway.
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November 2022 by Richardo S.
Alcohol are non refundable due to California laws? Cool I get that, but please Ms.Manager customer service please, at least offer me a exchange for the same item since I got a 30 pack case that expires in 10 days. But nope, she huffs and puffs and waggle her ass away like she's busy.
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October 2022 by Darren H.
I go here for the convenience, but this place is always out of stock on sale items. Also, i have never seen employee in this place be friendly in any way, especially the front end.
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May 2022 by Bizzzy B.
Hard working America here.Excellent produce.That's what we come for. Employees are hard to motivate or even have them show up? Locals here working hard so be patient and kind...
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April 2022 by Pamela G.
The crunchy specialty combo is the best supermarket sushi i've ever had in my life!! Delicious and kudos to the chef :)
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March 2022 by Liz C.
I went in day after sale began for celery (2 bunches for $5). All gone. Ok, so things happen. But it was real hard to get an employee to tell me that they didn't have celery refrigerated in the back. She was the cashier--and not busy at all...but ok, people wake up on the wrong side of the bed. YET the overarching problem is the bleakness that hangs in the air. I shop at another discount store: Grocery Outlet--- & it would seem it and Save Mart would have the same atmosphere. No. Not the case at all. Save Mart employees seem UNhappy, even beat down. Thus to help a customer takes too much time, too much energy. Dear Save Mart manager and those above you-- if you don't treat your employees better & also train them in how to relate to customers you're going to lose more customers than just me.
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March 2021 by G R.
LIke anywhere else, it depends who is working on the day I'm shopping there. I've had some good and some not so good experiences.
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February 2021 by Roger Y.
The antiquated open refrigeration shelves have been replaced by sleek new cases with doors in a recent remodeling completed the past couple months. Not only do they look more attractive, they are more energy efficient too I bet. The dark laminate flooring is also new. Sushi is added to the deli section. Transparent partitions are placed between self checkout registers. This is not my go to everyday grocery store but it is still very nice to see improvements in a local business.
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December 2020 by Cindy L.
I've never been to any other Save Marts, so I don't have anything to compare it to, but it seems like a normal small grocery store. I assumed they'd have great prices, based on their name, but that isn't the case. I found that their prices were a bit high on some items and I was probably spending $0.25-0.70 more on each item than at my local Safeway. I know they have an app, and I did download it when my cashier told me to, but it didn't work well and I gave up. They did not need me to sign up for a membership to get their discounts (+1 point). Their meat and bakery departments are lacking. The bakery department, and cake area, looks sad to be honest. Everything looks old or dry. I bought a loaf of sour dough bread (a round loaf) and was fairly disappointed. It tasted stale even though the expiration date was further away - obviously not made in the bakery! The meat department was decent, visually, but didn't have anything I wanted. I was looking for pork ribs (to bbq) and thin beef, didn't have either. I found that their produce area was meh, but not terrible. A bit overpriced but most items looked good, with a few overripe items here and there - broccoli, kiwis, grapes, and a few leafy items looked older for example. Some overpriced items included peppers for $2.3 EACH?! What?? They had some beautiful looking bok choy, but I didn't want to pay $3/lb for it. I think you can find pretty much everything you'd need from their milk/dairy and deli areas. They have a decent freezer and shelf area too. Don't expect many choices for: alcohol (wine), home items, pharmacy / medicine, meats, or breads. I've only dealt with the cashiers, one bagger, and one butcher / meat person and everyone was pleasant. Nothing out of the world service but no one was rude and did the basic niceties - how are you's, paper/plastic?, etc. Bonus star for being in the same lot as a gas station, 3-4 eating spots, cafe, ACE hardware
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December 2020 by Tricia M.
Sorry Save Mart but you are just not being safe, mart. (See what I did there). I came in for a shop today a little after 5 p.m. Place is busy and there is an older guy in the store walking around near the bagging area without a mask on. Like WHAT? Right near many cashiers, who could have said something, but didn't. The guy was non threatening and had no mask in sight. I left without buying anything and will take my business elsewhere. Good day, sir.
