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November 2023 by Karen Kalanetra
Went to Caliber Collision as part of an insurance covered repair from a minor accident. Everything was handled promptly and I was kept informed of the status of my car. It was repaired within a week and it looks like it did previous to the accident. I would highly recommend Caliber Collision and would go back if needed for future repairs.
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November 2023 by Mernice Lanier
I recommend everyone to request this company to do their car repairs. Aaron Vega is tops. His staff Jennifer, Theresa and other assistants rate outstanding service. They replaced two doors plus other items.Services: Steering & suspension repair
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October 2023 by Mariah Cruz
Thank you so much Caliber Collision!!I was so upset looking at my car after I was side swiped in an accident. Caliber Collision got my car looking amazing again! Beautiful paint job, amazing service, great communication. 10 out of 10!Services: Painting
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October 2023 by robert molina
caliber collision is a very good body shop that makes sure that your bodywork repairs are done in a proffesional and timley manner ! thank you Teresa and staff !!!!Service: Painting
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September 2023 by Dale Dominguez
Caliber Collision did a great job fixing my vehicle. They worked well with my insurance company, they completed the work in a timely manner and they restored my vehicle to a brand new condition. Ashley, my service representative, was friendly, helpful and kept me up to date as to the progress of the work. She even allowed me to use the company of my choice to redo the ceramic on the car. I would confidently use the services of Caliber Collision for any future needs.
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September 2023 by Ken Nason
Excellent service, communication and superior repair work! It's my second time having to bring my car to Caliber Collision for unfortunate reasons (rear ended/smash and grab to windshield) and they made a bad situation a positive experience. Thank you the awesome team at Caliber for such great service!
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September 2023 by Dale D.
Caliber Collision did a great job fixing my vehicle. They worked well with my insurance company, they completed the work in a timely manner and they restored my vehicle to a brand new condition. Ashley, my service representative, was friendly, helpful and kept me up to date as to the progress of the work. She even allowed me to use the company of my choice to redo the ceramic on the car. I would confidently use the services of Caliber Collision for any future needs.
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August 2023 by Jessi Capriulo
I received excellent service from Ashley at Caliber Collision. Thank you Team Caliber!
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July 2023 by Jessi M.
I received excellent service from Ashley at Caliber Collision! Thank you Caliber Collision team!
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July 2023 by Patti Marten
I recently needed the services of Caliber Collison and was extremely satisfied with the staff and the quality of the workServices: Painting
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June 2023 by Richard R.
Caliber Collision did an amazing job on my truck, I cannot thank them enough for their professionalism and their manager Theresa was simply awesome to work with.
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June 2023 by Alexus Roberts Hugghis
I went to Caliber Collision on Research Drive hoping that they could help me mount front plates onto my vehicle. They had taken excellent care of my car back a few years back when I got in a really bad crash so I knew they could handle this. The manager (Aaron) had someone drill the plates and plastic mount onto my car within 10 minutes of my arrival and he provided this service at no charge! Really appreciated the quick help and will definitely be returning if I need any other repairs done in the future.
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June 2023 by Courtney Banzon
I had an excellent experience with Caliber thanks to Nicole, who was extremely helpful and communicative throughout the whole process. My car was sideswiped across the rear door and bumper, but overall the damage was fairly minor. Since I am a college student and hadn't dealt with many mechanical/autobody shops before, Nicole walked me through the whole process and took the time to make sure I understood everything before we proceeded. The entire process from drop off to pickup took a little over a week -- not bad at all! Plus, Nicole kept me updated through email and by phone, and even sent me pictures of the car to show what stage it was at in the repair. The repair looked perfect, right down to the shade of paint. A few days after I picked my car up though, I noticed some minor damages at the site of the repair, including peeling strips of rubber and paint and grease stains on my cloth seats. I contacted Nicole about it and she immediately set up an appointment to replace the rubber and clean the seats. And as an added bonus, she even kept the store open a little late on a Friday evening for me so that I didn't have to wait until Monday to pick up my car. Stellar customer service and the car looks good as new. Thank you, Nicole!
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June 2023 by Ashley Fraser
So pleased that my car insurance recommended this shop (Research Park location in Davis). Women managed high level of expertise and professionalism. Very respectful, trust worthy, and responsive services. Ended up doing an additional claim for some other damage plus a self-pay repair because they were so supportive and eager to help. Extremely accommodating and proactive; focus on repairs you really need at a fair price. Highly recommended for auto repair & services.Service: Body & Trim
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June 2023 by Andy Rost
Getting an estimate here may be a waste of your time if you need them to look under your car. The facility is nice and the reception staff are friendly and professional. But they are a big corporation and would not take the time to provide a full estimate unless they are actually going to do the repairs for sure. What that means is that they would not even bend down to look under my car to include any of the obvious undercarriage damage. They sent an estimate to USAA not including any of that damage and locked that estimate in. I asked nicely if they could, but the person processing the claim seemed defensive about it, and just said that's not how they work. The undercarriage damage was obvious. I would have chosen to get the work done there if they could give a thorough estimate. But the way they work makes it feel like because they weren't sure I'd choose them, they couldn't be bothered. In that sense, the customer service is really bad.
