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December 2023 by Peter Hendry
The CVS store at 1471 W Covell, Davis CA is a good one to avoid at all costs. Very unhelpful staff, could not tell me why they kept my prescription on hold for 4 days, do not accept phone calls but insist on you going to voicemail saying they will call back - they don’t. Rude pharmacist who can’t tell you why his pharmacy held onto a prescription- no eye contact, just an “ I dont know” then walks off - I won’t go to CVS again
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October 2023 by JenniTavas
They are nice from what I remember, don't go there as often as before so I don't remember everything with the employees. But I am sure that nothing comes to mind that would remind me of a bad experience.
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September 2023 by Taylor S.
This pharmacy is the most walk-able distance from my apartment but has been extremely frustrating. I have ADHD and need adhd medication to practically function as a member of society and I've never had a pharmacy so difficult. I used to take prescribed adderall and would get a new bottle every month and 7 times in a row when I would arrive, there would be some ridiculous error on their end or many times they would say that my doctor hadn't filled it out correctly even though my doctor had. My own doctor even told me she's never had a pharmacy this difficult to deal with in her career. There's been many times where I had to go 1-3 days without medication because they couldn't fill it on time or there was an error. Because it's a controlled substance I can't have it pre-filled beforehand. Luckily they're doing a better job at filling my medication on time but I always have this gut feeling that something was going to be messed up everytime I go there. If you have medication that you need to stay alive that needs to be filled on time, I'd highly recommend some other pharmacy.
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September 2023 by Dana S.
The worst pharmacy in Davis. Ask yourself would you want to give your business to place like this.??? They're rude and racist. They're friendly to white customers and rude to black and Mexican customers. I expressed my feelings in a previous review and yesterday I went to pick my RX and they refused to fill it. They said it's because of the negative review I gave them. They were scared to tell me that to my face they waited to tell my wife over the phone (Which is hilarious lol) But that's not all. When I had my had RX switched to different pharmacy the new pharmacy told me the people at the west covell cvs were purposely holding up the RX and preventing them from being able to fill it. Does this sound like somewhere you want to give your business.?
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September 2023 by Doug F.
This pharmacy really deserves ZERO STARS. Literally the worst I have ever dealt with. I have never had to deal with such problems regarding my prescriptions before. Oh and the pharmacist Alan L is just the cherry on top, the lack of customer service or care is insane. They have done nothing but make picking up my prescriptions the worst part of my day. Hell the worst part of my month and that's IF I'm able to pick them up.!! I promise you I will not be coming back there. Do your self a favor and pick a different pharmacy... especially if you have brown skin.!!!
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September 2023 by Kelly S.
This pharmacy has stepped its game up. I love the "homey" feeling when I'm there. I give a lot of that credit to Ash D! She actually cares about her customers. I appreciate her helpfulness if I ever have an issue. I've been meaning to write this review for awhile now. Thanks again Ash D for going the extra mile!
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July 2023 by Xiq X.
This isn't just fhe worsf CVS I have ever been to.If is not just the worst *pharmacy / general store* that I've ever been to. Though it is definitely that as well.It is the worst *store* of any kind that I have ever been to in my 7+ decades of life.You cannot EVER find anyone to help you. I am disabled, so have trouble walking, and there is NEVER ANY STORE EMPLOYEE VISIBLE ANYWHERE IN THE STORE.Today, a kindly delivery person (not a CVS employee) showed me that a mile away from where I asked, there is a teeny-tiny button with a teeny-tiny sign that says Press Here for Customer Service. The button doesn't work well, but after three presses someone finally began a slow walk from wherever she had been to where the teeny-tiny button was.I asked where in the store I could find the very well-known product I was looking for. She had never heard of it, so I had to explain more medical details than I was comfortable with. Finally I bought the product.I had to press the button again to get the same person to ring me up, even though she could easily see me coming to the checkout counter.She made sure to ask me if I wanted a receipt instead of just giving me one. I wonder how much sales tax California loses from non-receipt purchases.I will NEVER shop at that CVS again. If only we had mom & pop corner drugstores once again. Because if it were possible, I would never ever shop at a CVS again. But unfortunately since Big Pharma took over, most towns don't even have a mom & pop corner drugstore.
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April 2023 by Kim S.
This is the most convenient location for us, but unfortunately we always seem to have issues dealing with the pharmacy staff. They are unhelpful and don't seem to care about customer service whatsoever. They recently said our insurance card wasn't active, even though we had picked up a prescription just a few days before. They will say that a doctors prescription is incorrect and refuse to fill a simple antibiotic for a child.
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October 2022 by Calvin Y.
This review is for the passport photo services.If you're coming in for passport services MAKE SURE to get a printout of the VERIFICATION CERTIFICATE. I left without mine and my first passport verification failed. I wasn't charged for the retake photo which was nice. However the process wasted precious time and required that I mail off the application twice. I was sure to get the passport photo verification certificate the next time and the photo was accepted. I had a very good experience with the staff here. The attendants I have worked with have always been efficient and professional.
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September 2021 by Google user
I’ve been going here for the past couple of years and I’ve got no complains!
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May 2021 by Mary H
I’ve been going here for the past couple of years and I’ve got no complains!
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March 2021 by Donald Dan R.
CVS usually have been my favorite go to drugstore place for vitamins and toiletries, so when I when I went to this branch I was expecting to just buy my stuff and go, unfortunately this branch don't have any of the things I needed that they usually carry. I tried to ask for help but the associate was not very friendly. I felt like he just brushed me off. Also, the store itself is very messy, you can see shelves over empty metal shelves. Some of there aisles are more that 50% empty. It was very disappointing.
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February 2021 by Jessica S.
I've been using this pharmacy since I was a kid and they have always been so nice and friendly. Staff is always helpful and knowledgeable. I know they are very busy and as such I have had some pretty long wait times for medications a couple times I've had to call to remind them to fill RX, thats the only reason why it's 4/5 stars and not 5/5.Other than that though I always recommend them as the best pharmacy in town.Rachelle, Katharina and Andrew were especially helpful and patient with me for a particularly difficult RX problem to solve. I can't say enough nice things about them :)
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June 2020 by Michael K.
The folks that run the general merchandise have always been pleasant and helpful. However, the pharmacy has been a consistent disappointment for a number of years. They seldom seem interested in helping customers, and they seem to work on the tenet that the customer is always wrong. Once (it's been some time now) I was even accused of trying to falsify a prescription for a controlled drug. It was their problem with the prescription. They always have more difficulty receiving prescriptions than any other pharmacy, and according to them it is always the physician's fault. I started using this pharmacy because they were open 24 hours and I find it difficult to make it to the pharmacy during the day. However, they restricted the hours some time ago. I've been patient for too long. Now I'm switching pharmacies.
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March 2020 by Fred B.
This is the place of endless problems. Somehow it's always the customers fault. The staff seem overworked. Alway's they are irritable and un helpful. If your life depends on having your prescription filled they will let you die without a second thought. Also their prices are higher than most