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December 2023 by Luna B.
I think the front manager is actually quite sweet! The Pharmacy, however, was so rude that I almost cried. Of course, there was an issue with my prescription, and I was a bit stressed about that, but please be nicer.
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October 2023 by Gregory M.
Sasha at CVS is awesome wonderful great she's so great with her customer service she goes above and beyond the call of duty to help a customer she deserves a raise and a two week paid vacation through CVS please CVS take heed to the vacation get this for her before you lose her you don't want to lose Sasha thank you Sasha so much
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September 2023 by Holly K.
Reading other reviews was very validating for my experience. I have been to this location twice, once to pick up a prescription and once to receive a flu shot, and I won't be back. The pharmacist is callous and rude, and has little concern with patients' privacy when discussing medications very loudly. I feel like a basic part of patient care is maintaining as much privacy as possible when discussing medications in a public place like a pharmacy, and the pharmacist did not make me feel comfortable there.
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July 2023 by Ryan N.
Person working front desk of the pharmacy was incredibly rude, she straight up berated an older gentleman because he couldn't follow the touch screen point of sale system, it was hard to watch. Pharmacist reviewed my medication with me but was incredibly loud and provided no privacy, didn't even try to keep it down. I felt like he was more annoyed that he had to explain something to a customer than worried about spreading my healthcare information. Everyone else in line knew what medication I was picking up and why, I was really embarrassed. I'll likely switch to another pharmacy, Target or another CVS, this one is a dud.
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February 2023 by Joey D.
If you need help, talk to the employees and not the store manager, Jose. I tell him I have multiple packages to pick up, and he says there's only one, but I can clearly see another package with my name on it, he doesn't bother to check it.
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January 2023 by Stephan B.
Incompetent billing ... run away!Without fail, at the start of the year, I get told what was a $10 copay is now ~$100. And yet again. Staff don't care and won't help. I know insurance is a pain, but I'm done with CVS. Avoid CVS unless you are either super wealthy or have hours and hours to get insurance sorted. RUN AWAY!
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August 2022 by Margherita M.
Incompetent, uncaring, completely disorganized, rude and dismissive. You can buy band aids and aspirine but if you need important prescription medication this store is not able to provide them. Specifically what happened to me is that they did not provide a medication that is life saver. I went before the day the medication was supposed to be released to me to make sure they had it. They did not listen and then it was not available when I need it. They lied, even blame the doctor for not ordering it and gave me a phone number to call to order the medicine my self. Just unbelievable! Fortunately my doctor sent the order to an other pharmacy, so I got what I needed on time. I tried to talk to the manager to make sure he is aware of what happens in his store. He was not willing to listen. I never interact before with such a group of incompetent uncaring professionals in the health care!
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July 2022 by Jacquelin S.
If you can get your prescription filled elsewhere, do so. What a nightmare of incompetence on the part of the person at the pharmacy desk. There was no one in line to drop off prescriptions when he arrived so my husband was able to go directly to the desk to speak to the cashier. First the cashier couldn't find my husband in the system, despite previously having prescriptions filled there AND having received a phone call from them the prior week that one of his prescriptions was eligible for refill. Once the person finally typed in my husband's name correctly, he did find the prescriptions the doctor had sent in. He then claimed that one of the prescriptions would cost a few hundred dollars to fill. When my husband said he had drug coverage through his medical insurance, after pecking around more on the computer, the cashier found that it would only cost $10. He claimed the second prescription was not available, but the doctor had told my husband that might be the case. Once that all was completed and the prescription sent back to be filled by the pharmacists my husband turned around to leave and saw that 15 people had lined up in the meantime. My husband returned an hour and a half later to pick up the prescription. There was a long line with the same guy at the counter. When it was finally my husband's turn, the cashier couldn't find him in the system again. Then said they did have the second prescription but that would be several hundred dollars. So, again he lost the medical coverage information. My husband said he'd just like the one that had been filled. The guy went to the back, took awhile, and then came back to say he couldn't find it. My husband told him to cancel the order, he'd get it filled elsewhere. To top it off, we received a voice message today from CVS that one of the prescriptions was ready to be picked up. If that messes up his ability to have it filled by our mail order pharmacy, he will be justifiably incensed.
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July 2022 by Bernard L.
I have been a customer of this pharmacy for over 25 years, since it was a Longs Drugs store. After CVS acquired Longs, prices have gone through the roof while service went through the floor. Today, they messed up the copay on my insurance and tried to make me pay outrageous copays, even though my copays have been the same for years. It took them over 45 minutes to fix their mistake. Also, I have observed lately that all mistakes seem to be in CVS's favor. This seems quite suspicious (corporate greed in action?}
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December 2021 by Eileen M.
Great location! Nicely spaced out, always well stocked. Friendly employees.
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November 2021 by Andie Marie D.
I would give zero stars if I could. I came in 5 days ago in person to have my cats prescriptions on auto fill cancelled and not receive texts after she died. I had her 22 years. Today, after I received her ashes. I received a text message that her prescription would be ready in 3-4 days. I called and said this should not have happened and was told "I would be happy to do that for you." I told her this was unacceptable and b******* this happened when I made a special trip into the store to make sure it didn't. Lauren told me she could no longer help me, to call the 1800 number and hung up on me. I am in this Store multiple times a week and will never enter or do business in any cvs store again. Terrible service and terrible people work here
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August 2021 by John T.
Waited on hold for the pharmacist for twenty minutes. Then they just hung up on me. Poor service.
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July 2021 by Briana E.
Pharmacist has absolutely no care or sensitivity when discussing touchy topics like people's personal medications so I truly can't understand why he's hired and in this position. Maybe give him some sensitivity training or a book on how not to come off as an a***
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July 2021 by Una U.
CVS is awful generally speaking. All of their items are overpriced then they try to make you feel like you're getting a deal with their "rewards" which only drops the price down to what you'll get elsewhere. The pharmacy is even worse. Their system was probably created in the 70/80s & never truly updated as they gobbled up other pharmacies. I doubt they're paid enough to go the extra mile but that's what you need if there's ever a complication. If the hours aren't a dealbreaker go to Target. It's technically a CVS but they seem to still operate somewhat like before which means they're way better. I started going there to get away from CVS. Because of covid I preferred the layout of this store so I returned but I just had another absolutely miserable experience at the pharmacy here so time to switch back, vaxxed & masked, to Target. The pharmacists are better at Target too.
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January 2021 by Leanne M.
If you're Covid cautious I would avoid going into this CVS during pharmacy hours. I went to pick up some multi vitamins but the pharmacy queue was down the vitamin aisle. Some of the people looked visibly unwell. I really think this business needs to find a safe way to enable people to queue elsewhere so shoppers can shop safely. I ended up leaving empty handed as I just couldn't stay in that aisle trying to read what was in different supplements and comparing prices. It felt really unsafe as there's no way to distance yourself. We've all seen the stories of people going to pharmacies and other businesses with a Covid positive diagnosis, so this queuing situation really needs to be addressed. I tried going to other aisles for some hair products I needed and coming back in the hopes of an empty aisle but there was still people there. Aside from that, I frequently call in here to get stuff, it is always a clean store with friendly staff, it generally has anything you could need. Pre-Covid I would have given it a 5 star review.